Quick Facts About Professional Nails Inc -
Strengths of Professional Nails Inc:
1. Friendly and personalized service: Many customers appreciate the friendly and respectful treatment they receive at Professional Nails Inc. The staff members remember regular customers by name and make them feel welcomed and comfortable.
2. Detailed and meticulous work: Some customers have praised the nail technicians, particularly Ben, for their attention to detail and the effort they put into ensuring a high-quality manicure or pedicure. These technicians take their time and are known for their excellent workmanship.
3. Natural-looking results: Tua, one of the nail technicians, has been commended for her ability to create natural-looking dip manicures. Customers appreciate the quality of the services and the hours of operation, which allows for convenience and flexibility.
4. Great hours of operation: Professional Nails Inc offers convenient operating hours, which is a plus for customers who may have busy schedules or prefer to visit during non-traditional hours.
Weaknesses of Professional Nails Inc:
1. Lack of professionalism: Some customers have complained about the unprofessional conduct of certain staff members. They have reported instances where the nail technicians did not speak English or failed to deliver the requested nail style, resulting in dissatisfaction among customers.
2. Inconsistent quality: There are mixed reviews regarding the quality of the services provided. While some customers have had positive experiences, others have complained about chipping nails shortly after a manicure or pedicure. This inconsistency in quality can be a major drawback for customers seeking reliable and long-lasting results.
3. Pricing concerns: A few customers have expressed dissatisfaction with the high prices of services at Professional Nails Inc. They felt that they did not receive value for their money, especially when the final results fell short of their expectations.
4. Uncomfortable and damaging techniques: There have been reports of rough treatment of natural nails, such as the use of drills and excessively rough buffing. These techniques can cause pain, weaken the nails, and result in breakage. Customers have also mentioned instances where their requests were denied, leading to feelings of disrespect and discomfort.
In summary, Professional Nails Inc has strengths in terms of friendly and personalized service, meticulous work, and creating natural-looking results. However, weaknesses include inconsistent quality, unprofessional conduct, pricing concerns, and uncomfortable and damaging nail techniques. Addressing these weaknesses could improve the overall customer experience and reputation of the salon.
Best TL Reviews
The very next day my nails chipped after getting a NO CHIP, got these done for mt birthday and they didn’t last til then. I’m taking pictures now, a week later & this is what the nails look like. Idk what kind of no chip is being used but my nails should still be intact. I never spend money on nails and I regret doing it.
I’ve never made a review, especially a bad one, but this place was extremely unprofessional. I don’t know how they are named professioNAIL. The 2nd picture is what I asked for and the first is what I got……I showed the lady doing them a reference picture in the beginning and it didn’t help she didn’t speak at all…let alone she didn’t speak English. So I kept saying square and she made my nails round??? I had to go to my regular place and get them fixed right after. Plus the manager made me pay for THAT still. Ridiculous. Place needs to be closed because they also burned my nails with their super hot gel machine dryer. Never cheating on my usual nail place again cause this was a disaster.
My husband and I are going on 3 years with regular pedicures every 4-5 weeks. We are always treated with such great respect and they do a fantastic job! They remembered us by name after the first appointment. I don't get manicures- but I'm jealous of some of the nails they do and wish I could wear them!
Came here based off the reviews and I’m impressed! Ben is very detailed and takes his time. Right off the bat he treated me like a friend and did my nails marvelously. Little does he know I was having a bad day, and his friendliness made it all better. Don’t be sad, go get your nails done! ????????
Yikes, 60$ My daughter and I ,15 min pedicure …extremely hot water could not even soak my feet . Nails look like crap… 1st and last time . Looks like I my painted my own nails .
Tua did excellent job in creating natural looking dip manicure. Excellent quality and great hours of operation. New regular customer :]
I went here for a gel manicure and the lady who did my nails was so rough on my natural nails! She used a drill to take off my nail polish, I’m guessing to cut the time down. Natural nails take a while to grow and a drill should never be used on a real nail bed, I could feel my nails burning. She buffed my nails out so rough that a nail broke and she insisted instead of cutting it down to stick it together with glue. I knew my nails were weak considering the damaging drill and rough buffing done; so I asked her to please fix it with an acrylic nail to match my real nails and again declined! I also asked them to apply gems but anything I asked for as a customer seemed like it bothered them when I shouldn’t feel bad for speaking up about my nails that I am paying a service for. I wouldn’t have minded any extra costs for a complete service but I spoke up to be told no which made me not feel respected or comfortable in the establishment!
Not even a week later and this is how my nails look, anytime I used my hands my nails bend because of the weakness and I have two broken nails now :(
I couldn’t even get a proper French manicure for $60
Ben does an amazing job on my nails almost every single time I go in. The entire staff is friendly & it’s such a comfortable environment to be in. Pedicures are relaxing & come out looking great every time
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Professional Nails Inc - Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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