Orchid Nails & Spa

+1 605-292-2922

1005 E Spruce St, Mitchell, SD 57301 United States of America

Open Today: -

Quick Facts About Orchid Nails & Spa

Strengths: 1. Friendly staff: Multiple comments mention the friendliness of the staff at Orchid Nails & Spa. This indicates that the employees are welcoming and create a positive atmosphere for customers. 2. Efficiency: Some comments highlight the fast service provided by Orchid Nails & Spa. This suggests that the staff is able to efficiently complete treatments, saving time for customers. 3. Knowledgeable technicians: One comment praises the staff's great knowledge of the trade. This indicates that the technicians at Orchid Nails & Spa possess expertise in nail care and are able to provide high-quality services. 4. Beautiful decor: One comment mentions the beautiful decor at Orchid Nails & Spa. This suggests that the establishment is aesthetically pleasing and creates a luxurious ambiance for customers. 5. Long-lasting results: One comment praises the amazing and long-lasting results achieved at Orchid Nails & Spa. This indicates that the services provided are of high quality and can maintain their appearance for an extended period of time.

Weaknesses: 1. Inadequate nail job: One comment highlights that the actual nail job was poorly done, with missed areas of nail polish and crooked acrylics. This suggests that the quality of the nail services may be inconsistent. 2. Lack of attention to detail: The same comment expresses a desire for the staff to focus more on creating beautiful shapes and paint. This implies that Orchid Nails & Spa may prioritize efficiency over meticulous attention to detail. 3. Difficulty accommodating special needs: A comment mentions a disappointing experience where Orchid Nails & Spa refused to provide a French manicure to a customer with ALS in a wheelchair. This suggests a lack of adaptability and compassion towards customers with unique requirements. 4. Inconsistency in acrylic application: Another comment mentions that the acrylic used during a treatment was minimal, resulting in a nail breaking within 12 hours. This indicates a lack of consistency in the quality of materials used.

In conclusion, Orchid Nails & Spa has several strengths, including friendly staff, efficiency, knowledgeable technicians, beautiful decor, and long-lasting results. However, there are weaknesses related to the inadequate nail job, lack of attention to detail, difficulty accommodating special needs, and inconsistency in the application of acrylic. These areas for improvement can potentially affect the overall customer satisfaction and experience at Orchid Nails & Spa.

Best TL Reviews

Very friendly and fast but the actual nail job was very badly done. Missed alot of the nail with the nail polish and some of the acrylics were crooked. I wish they wouldn’t be as fast and focus more on making the shape and paint beautiful.

Such a great experience. Beautiful decor. Hard working and great knowledge of the trade. They've always been genuine and timely. Amazing results that are long lasting. I would highly recommend and i will be going back again!!!

It's the only place I go to get my nails done for the past 2 years I absolutely love it there! They really have become my friends. I do advise you to call ahead and make an appointment they get extremely packed

We tried to take my niece there today. She has ALS and is in a wheelchair. She cannot move. She wanted a French manicure. He said it would be too difficult for him and for her. My sister and i were there and would have been able to help in anyway possible. She has had pedicures and manicures before!!! They said they couldn’t do that.

How very disappointing for her. I felt so bad for her. He showed little if any care or compassion. He never said sorry or good bye. Very callous. Obviously it’s the dollar he is after not customer care and satisfaction.

Highly recommend the pedi here! I was a walk in client with my father and we were promptly seated with our feet in comfortably hot water and massage chairs. The nail techs did a wonderful job with our toes. I enjoyed every moment!!

Everybody there is very friendly. Had young Kevin doing my pedicure. He is great.

Orchid Nails & Spa

I have taken my wife to this location for about 10yrs and she has always been very very happy with your company...

Wow! Also my daughter has come with a mother and daughter for the day and they enjoy every bit of it!!!!

Orchid nails has always made these 2 lady's happy and beautiful!!!

Thank you Orchid Nails & Spa!!!!!!

This place had great service but the quality was awful, they used very minimal powder making the acrylic very small and my nail broke within 12 hours of get there then done…very unsatisfied!