Quick Facts About U Nails
U Nails place is a nail salon that has received a variety of reviews from customers. In order to understand the strengths and weaknesses of the salon and their service, it is important to analyze the comments provided by different customers.
Strengths:
1. Variety of Colors and Cleanliness: One customer mentioned that they are always pleased with the cleanliness of the salon and the variety of color options available for nail polish. This indicates that the salon puts effort into maintaining a clean and hygienic environment, which is important for customers.
2. Friendly and Accommodating Staff: Several customers commented on the pleasant and sweet demeanor of the employees. They mentioned that the staff was willing to accommodate requests, such as allowing a 5-year-old child to accompany their parent during a service. This shows that the salon has a customer-focused approach and aims to provide a positive experience.
3. Quality of Waxing Service: A customer mentioned that they received a fantastic waxing service from a sweet lady who worked them in immediately. This indicates that the salon excels in providing waxing services quickly and effectively.
Weaknesses:
1. Poor Nail Service: Multiple customers expressed dissatisfaction with their nail services. One customer's daughter received a poor quality acrylic nail service, with the final result not matching the desired picture and having poorly done cuticles. Another customer mentioned that their nails were rushed and not properly attended to. These comments show a lack of attention to detail and skill in performing nail services.
2. Inconsistent Eyebrow Service: A customer mentioned having a poor experience during an eyebrow grooming session. They were disappointed with the outcome and mentioned that the technician was on the phone throughout the service. This suggests a lack of attentiveness and professionalism from the staff.
3. Long Waiting Times: One customer mentioned waiting for over an hour after their scheduled appointment time, only to receive rushed nail services. This indicates that the salon may have issues with managing appointments and providing timely services. Long waiting times can negatively impact the customer experience and deter repeat business.
4. Bleeding and Rough Nail Technician: A customer mentioned that during a family pedicure session, the nail technician was rough, causing three out of five family members to bleed. This indicates a lack of skill and care in performing services, potentially leading to customer discomfort and dissatisfaction.
Based on these comments, it is evident that U Nails place has both strengths and weaknesses. While they excel in cleanliness, friendliness, and waxing services, they struggle with providing quality nail services, timeliness, and consistency in eyebrow grooming. These weaknesses can have a significant impact on the overall customer experience and may deter customers from returning to the salon. It is important for U Nails place to address these weaknesses and work towards improving their services to ensure customer satisfaction and loyalty.
Best TL Reviews
I have used this nail salon over the years and I must say this last experience was horrible. My daughter went in to get acrylic nails. She showed them the pic below and left with the next pic. She was devastated and they charged her $72! I was not with her so I went back to the salon later that afternoon and told them she was not pleased and that they looked horrible. The man proceeded to tell me he asked her if she liked them and she said yes. Well, she is only 14 years old and was not about to tell someone she didn't like something. He refused to do anything about it. You can see how terrible her cuticles look as well. He cut one finger pretty bad. Not to mention the time it takes you from start to finish in the place is 3-4 hours. I will never use them again. HORRIBLE experience.
I didn't have a good experience this time. The lady was on the phone the whole time doing my eye brows and they didn't come out very good. However I will go back and give it another chance because I really lady the other lady that wasn't there.
The best pedicure in town. I am always pleased with the cleanliness of the salon and the variety of colors that they have to pick from.
The sweetest people ever! I went in with my 5 y/o to have my eyebrows done, and was helped immediately. They let him go back there with me and they look great!!! Little to almost no pain, and it was super cheap! ????
Went with the family to get pedicures. The wait was HORRIBLE had people come in after us, got seated before us. Then when we finally got to take a seat the water wasn’t even warm, the nail tech was kind of rough made 3 out of 5 of us bleed. One left with rough nails still, she didn’t buff or really file any of our nails. The painting wasn’t that great. Won’t be going back.
I called on my work break at CFA next door, and the sweet lady worked me in as soon as I walked through the door. She did a fantastic job (and quick) at waxing and was super duper sweet! Will def go there again.
Very nice place.. calming.... super super nice employees
there nail work is pretty ok. but the waiting time and the service? absolutely terrible! i sat in there for over an hour after my appointment time just for them to rush my nails. it happens every time. do not recommend.
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U Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 PM - 12:00 AM |
|---|---|
| Tuesday | 12:00 AM - 02:00 AM |
| Wednesday | 12:00 AM - 02:00 AM |
| Thursday | 12:00 AM - 02:00 AM |
| Friday | 12:00 AM - 02:00 AM |
| Saturday | 12:00 AM - 02:00 AM |
| Sunday | 12:00 AM - 05:30 PM |
How to go there
Location
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