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Mimis nails & spa

+1 608-567-2003
510 N Superior Ave, Tomah, WI 54660 United States of America
Open Today: 09:00 AM - 07:30 PM

Quick Facts About Mimis nails & spa

Mimi's Nails & Spa Place has both strengths and weaknesses, as indicated by the comments provided.
Starting with the strengths, one comment mentions that the appointment started promptly at the scheduled time. This demonstrates that Mimi's values punctuality and respects their clients' time. Additionally, the nails done by one of the technicians were praised for being smoother and better shaped compared to a prior salon, indicating a high level of skill and attention to detail. Another customer expresses satisfaction with the quality of their nails, noting that they lasted for four weeks without chipping or coming off. This suggests that Mimi's uses high-quality materials and techniques for nail treatments. The warm welcome and relaxing atmosphere mentioned in a comment also contribute to the overall positive experience at Mimi's, making customers feel comfortable and relaxed during their visit. Moreover, the comment about being treated like family highlights the friendly and personalized service that customers receive, fostering a sense of loyalty and trust among clients.
However, Mimi's Nails & Spa Place also has some weaknesses as described in the comments. One customer felt that they were overcharged for their services, with the tip of their thumb nail not fitting correctly and causing discomfort. This suggests a lack of attention to detail and proper fitting. Another customer mentioned that their daughter's nails had gaps, indicating an issue with consistency and quality control. The departure of a skilled technician mentioned in a comment could explain the decline in the quality of services experienced by some customers. Moreover, a negative experience was shared where multiple customers were not given priority despite having appointments, resulting in a lengthy wait time of two hours and dissatisfaction with the rushed service provided. The inability of the technicians to promptly admit their limitations in creating certain designs and their poor response to a customer complaint also reflect a lack of professionalism and customer service.
Additionally, there were multiple complaints about the longevity of the gel nail polish and the removal process. Customers reported chips occurring within a few days, suggesting a subpar application or low-quality products. The uneven trimming and filing of nails, as well as the bumpy texture left after removal, indicate a lack of attention to detail during the manicure and pedicure services.
In summary, while Mimi's Nails & Spa Place has strengths such as punctuality, attention to detail, high-quality materials, a welcoming atmosphere, and a sense of familial treatment, they also have weaknesses including inconsistent service quality, overcharging, poor fitting, rushed service, lack of professionalism in handling complaints, and issues with product longevity and removal processes. To improve, Mimi's should focus on enhancing consistency, addressing customer concerns promptly, ensuring proper training for all staff members, and investing in high-quality products and materials.


Best TL Reviews

We had an 11:00 appointment for right when they opened on a Sunday. They arrived just before 11 and we were able to get in right away and get started. The girl I had was quiet but did my nails exactly as I had asked. The nails were much smoother and better shaped than the last place I went to.
Love the quality of my nails the first set lasted 4 weeks without even chipping or coming off and I’m in love with this set for valentines! Always a warm welcome and a nice relaxing atmosphere! Highly recommend this place ????
Brand new set of nails completed just a few minutes ago. We have been going here for some time. The lady was very nice but charged me $75 dollars for this and a polish change on my toes. The tip on my thumb doesnt even fit and it hurts. My daughter also got her nails done and a pedi. Hers was $85. Her nails have the gaps just like mine. There used to be a guy there that was very good but is no longer there. Definitely the last time we are going to be going to Mimi's !
I went and got my nails done at the beginning of November and I absolutely adore them! The artist did an amazing job and they’re all so friendly at the salon! I’d 100% tell everyone i know to go here. I’m a big Star Wars Nerd so I decided to get Captain Rex inspired nails. I love these so much
okay first I’ve been here a few times and it was not bad and I came back. The owner is really good and a couple of those ladies. Those times were really good. But there were 3 people there working and we had an appointment at 5 for 3 full sets. First of all if you can’t do it, just say that, we would understand and try elsewhere. No instead they’re trying to hustle (not ideal for doing nails all with designs) and also took people that came in AFTER us and worked on them as if we also didn’t make an appointment. They actually ended up getting out before us even. Ended up being there for 2 hours. Also if you don’t feel confident doing a design SAY THAT, I’ll simply find a new one. Then, my friends nails were MESSED UP. Like not good, she actually said something and the lady got mad and kept saying over and over “you should’ve said something then” okay ever hear of trust the process? Ever hear of social anxiety? All in all, it was a mess and I will not return. One ruins for all unfortunately.
Went in for a pedicure, charged me $57 for very SIMPLE gel nail polish when I requested the $35 pedicure. Tried to charge me another $20 for design. My nails and polish chipped 2 days later.
Very disappointed. Gel nails chipped after one week. Had gel removed and regular manicure and pedicure then. Chipped after a day, removed polish to republish my nails. They look terrible. They didn’t get all of the gel off in some places, nails were not even trimmed and filed. And what’s left is bumpy and tips feel like plastic wrap
Each person is treated like family They done a great job❤️

Place Pictures

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Mimis nails & spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:30 PM
Tuesday 09:00 AM - 07:30 PM
Wednesday 09:00 AM - 07:30 PM
Thursday 09:00 AM - 07:30 PM
Friday 09:00 AM - 07:30 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location