J.J Nails

+1 734-595-3303

5939 N Wayne Rd, Westland, MI 48185 United States of America

Open Today: -

Quick Facts About J.J Nails

J.J Nails place has several strengths based on the comments provided. One of the main strengths is the consistent and great quality of pedicures. One commenter mentions that they have visited various places but have never had a pedicure as consistent and high-quality as the one they received at J.J Nails place. The nail technician, Kelly, takes her time and does not rush through the process, allowing customers to relax and enjoy their experience. This attention to detail and customer comfort is a significant strength of the salon.

Another strength mentioned is the reasonable prices, particularly for shellac. Several commenters note that J.J Nails place offers competitive prices compared to other salons, especially those found in malls. The affordability of the salon's services makes it an attractive option for customers.

Aside from quality and affordability, J.J Nails place is praised for its cleanliness. The commenters appreciate the consistency and cleanliness of the salon. Cleanliness is a crucial factor for customers when choosing a nail salon, as it affects their overall experience and perception of the establishment. The fact that J.J Nails place maintains a clean environment can create a positive impression and attract more customers.

Additionally, the staff at J.J Nails place is highly praised for their skills and professionalism. Sarah, in particular, is mentioned as being amazing at dip manicures and providing excellent service. Commenters appreciate the skill and patience of the staff, as well as their ability to complete services in a timely and efficient manner. The friendly and polite customer service is also mentioned as a strength, further contributing to a positive experience for customers.

Furthermore, the salon is described as a clean, family-owned establishment with a wide selection of colors to choose from. This displays the salon's commitment to providing a diverse range of options for customers, allowing them to customize their nail treatments according to their preferences.

Despite these strengths, there are a few weaknesses mentioned in the comments. One commenter expresses dissatisfaction with their experience, stating that the nail technician did not properly shape their nails and rushed through the process. They had to file their nails themselves afterward to make them look even. This suggests that there may be inconsistencies in the skill level and attention to detail among the staff at J.J Nails place.

Another weakness mentioned is the long wait time experienced by a senior citizen customer. This demonstrates a lack of consideration for the convenience and comfort of customers, particularly those with specific needs or conditions. The salon should prioritize efficient service and ensure that customers do not have to wait excessively.

Lastly, a commenter mentions that one of the nail technicians smells like smoke. This can be off-putting for customers, as it affects the overall atmosphere and cleanliness of the salon. Maintaining a pleasant and odor-free environment is essential for customer satisfaction.

In conclusion, J.J Nails place has several notable strengths, including consistent and high-quality pedicures, reasonable prices, cleanliness, and friendly staff. These attributes contribute to positive customer experiences and can attract new customers. However, there are also weaknesses to address, such as inconsistencies in the skill level of the staff, long wait times, and issues with the cleanliness of some staff members. Addressing these weaknesses can further enhance the salon's reputation and customer satisfaction.

Best TL Reviews

I have had pedicures at all different types of places and have paid a ridiculous amount for some that weren't worth the polish they used. While I've had a few decent one's, I've never had one more consistent and as great of quality as I have with Kelly. I live 25 minutes away but my bf lives 2 minutes away and I called up on a whim one day and they happened to have an opening. It is by far the best pedicure I've had in a very long time. She takes her time, she doesn't rush through, I get to actually relax and enjoy a little bit of me time. She's very kind, thorough and for shellac, they are very reasonable than what some of these malls are charging at $60+. I've made an appointment each time and I never wait more than a couple minutes. I appreciate the consistency, the cleanliness and the quality. Thank you!

Sarah is amazing and always gives the best dip manicure. Also love going for pedicures :) Great business to support

Will never return. Cut my middle toe nail in a triangle. The guy didn’t bother cutting on the foot massage and he smells like smoke. It’s clear they don’t appreciate the nearby customers they are being feed by convenience. They also made my senior citizen mother wait 2 hours and she has fluid retention in her legs.

Was in search for a new nail tech and so glad I found Sarah and made an appointment a day ahead of time…clean family owned nail salon with a ton of awesome colors and great selection…she was patient and completed a full gel set with extra stuff in a timely efficient fashion…I will return ????

This is a amazing salon they are very nice and really affordable me and my mom come from 4 hours Northern Michigan to go here!!

I'mma give JJ's two stars bcuz I'm filing down my nails now to make them look even.. cuz the little girl/young lady act like she was scared to shape them I guess it was the owner that stated but I guess one of her regular customers came in so she went to her after she finished the acrylic and call herself filing my nails down!! It was my first time but so then the young lady was supposed to finish and all she did was swipe the file on each side pant them and done I thought they look good till I walk the hell up ???????? maybe that's why they was cheaper than any other nail salon

Amazing customer service! Very polite, very professional, super clean work. My Mom and I really enjoyed our experience there. We will definitely be returning.

Great prices, friendly staff, and quick service delivery. I had acrylic nails filled and polished and they look amazing and natural.my new favorite place!!