Diamond Nails and Spa

+1 443-664-2555

7209 Coastal Hwy, Ocean City, MD 21842 United States of America

Open Today: -

Quick Facts About Diamond Nails and Spa

Diamond Nails and Spa has received mostly positive comments from customers, highlighting their strengths in providing great service, friendly staff, and excellent nail treatments. However, there are a few negative comments that point out some weaknesses in their professionalism and quality of service.

One of the strengths of Diamond Nails and Spa is their friendly and attentive staff. Customers have praised the salon for having sweet and kind employees who make them feel comfortable and welcomed. The staff is also commended for their quick service, with customers reporting that they work fast and efficiently. This is definitely a strength as it shows that Diamond Nails and Spa values their customers' time and ensures that they are not kept waiting for long periods.

Another strength mentioned by customers is the quality of the treatments, especially the foot massage and pedicure services. The foot massage is described as amazing and the best in a long time, indicating that Diamond Nails and Spa excels in providing relaxing and rejuvenating experiences. Customers also appreciate the effort made by the staff to go the extra mile, such as taking the time to thoroughly scrub the bottoms of their feet during the pedicure. This attention to detail and commitment to providing a high-quality service is definitely a strength for Diamond Nails and Spa.

Customers also praised the nail treatments they received, specifically mentioning the dip and pink and white gel manicure services. They report that the nail technicians did a good job and produced excellent results. This indicates that Diamond Nails and Spa has skilled employees who are knowledgeable in their craft and can deliver beautiful and long-lasting nail treatments.

Furthermore, many customers express their desire to return to Diamond Nails and Spa, indicating a high level of satisfaction with their overall experience. The fact that customers are willing to travel long distances just to revisit the salon is a testament to the strengths of Diamond Nails and Spa.

However, there are a few negative comments that point out some weaknesses of Diamond Nails and Spa. One customer mentions that a staff member brought her children to the salon, which is seen as unprofessional and disruptive to the relaxing atmosphere. This suggests a lack of strict policies regarding staff behavior and professionalism.

Another customer had a negative experience with a nail technician who butchered her toenails and cuticles, causing her pain and discomfort. This indicates a lack of attention to detail and skill in providing certain nail services. Such incidents can severely impact the reputation of the salon and lead to customers never returning.

Additionally, one customer mentions the importance of scheduling an appointment ahead of time, as Diamond Nails and Spa is a desirable place and may be busy. This implies that the salon may struggle with accommodating walk-in customers, which can be seen as a weakness in terms of flexibility and convenience.

In conclusion, Diamond Nails and Spa has several strengths, such as a friendly and attentive staff, excellent nail treatments, and a commitment to providing a relaxing experience. However, they also have some weaknesses in terms of professionalism and quality of service, as highlighted by negative comments from customers. It is important for Diamond Nails and Spa to address these weaknesses and consistently strive to improve in order to maintain a positive reputation in the industry and attract more customers.

Best TL Reviews

Great service. Friendly and did a good job . Foot massage was amazing. Best pedicure in a long time. Did a good job with the dip too.

First of all a staff member brought her children to the salon, not the place for that. Take off…. Not professional to bring children where people want to relax. So I had a pedicure, before I come in I always trim my toe nsils. The gentleman asked if her could straighten them by trimming them. I said sure…. Well he did not trim them he butchered them down to the meat of my toenails. I’m in so much pain due to this disaster. On top of that he trimmed lol ???? my cuticles… um no he butchers them as well I have cuts on ever toe due to this man. Never will I ever return.

*HIGHLY RECOMMEND*

They work fast, do an amazing job, and are sweet people all around. I will DEFINITELY be getting my nails done here again!

I am a local who has been going to other salons for years. Yesterday I tried Diamond and am so pleased with my pedicure! She really took the extra time to scrub the bottoms of my feet. They feel great. Thank you so much! I’ll be back.

I went to Diamond Nails while on business trip. Can't wait to go back.. Definitely driving 2.5 hours .

Loved the pedicure I got at Diamond Nails by Jessica! I did the deluxe spa pedicure and it was so relaxing! I highly recommend coming here for your nail needs! Call ahead to schedule an appointment as they are a desirable place. Thank you, Jessica, for your excellent work!

First time here this morning and Chloe did an excellent job on my pink and white gel manicure and her Aunt had me try the pink and white dip! LOVE IT! Nice and clean! So happy to have found a nail salon in OCMD!!!

Always a lovely time!! So quick and nice!