Quick Facts About Secretos Beauty Salon
Secretos Beauty Salon has strengths and weaknesses based on the comments provided.
Strengths:
1. Convenience: The salon is described as convenient, indicating that it is easily accessible for customers.
2. Positive Results: Several customers express satisfaction with the results of their hair treatments, including hair dyeing, haircuts, and styling. They mention that the stylists at Secretos Beauty Salon did an excellent job and delivered the desired outcomes.
3. Cost: One customer mentions that the price for the services received, including a color, trim, wash, and blow dry, was decent and affordable, especially considering the customer's long hair. This suggests that the salon offers competitive pricing.
4. Cleanliness: The facility is described as clean, which is an important aspect for customers seeking a hygienic and comfortable environment.
5. Friendly and Knowledgeable Stylists: Customers appreciate the friendly and knowledgeable stylists, particularly Cristina, who is mentioned several times in the comments. This indicates that the salon has skilled staff who take their time to ensure customer satisfaction and maintain the health of the customers' hair.
Weaknesses:
1. Inconsistent Results: One customer mentions that their curls lasted only six hours despite paying a significant amount for the styling service. This suggests that the quality of service may be inconsistent, with some customers receiving satisfactory results and others not.
2. Inefficiency: The same customer who complained about the short-lasting curls also mentioned that the stylist, Tonya, only spent 30 minutes with them and did not put much effort into the service. Additionally, they claim that their hair was not thoroughly brushed. This indicates that there might be issues with time management and attention to detail.
3. Pricing Discrepancy: Another customer mentions that they were overcharged for a women's haircut. The salon's sign advertised the price as $18 and up, but they were charged $35, which is double the advertised price. This suggests a lack of transparency and potentially unethical pricing practices.
4. Quality of Service: One customer mentions that they received a bad haircut, with one side significantly longer than the other. This indicates potential issues with the stylists' skill level and attention to detail.
5. Wait Time: While one customer mentioned that the wait time was fine for them, another customer described the salon as busy on a Sunday. This suggests that there may be occasions where customers have to wait longer than expected, potentially leading to dissatisfaction.
In conclusion, Secretos Beauty Salon has strengths such as convenience, positive results for many customers, competitive pricing, cleanliness, and friendly and knowledgeable stylists. However, the salon also has weaknesses, including inconsistent results, inefficiency, pricing discrepancies, potential issues with the quality of service, and occasional longer wait times. These factors should be taken into consideration when evaluating the overall strengths and weaknesses of Secretos Beauty Salon.
Best TL Reviews
Came here to get my hair curled! Paid about $70 in total just for the style and my curls only lasted 6 hours. Lol overcharged me especially for the method that was used. Tonya only lasted about 30 mins with me. I usually get this service done elsewhere and my curls last for 4 days. Not sure why she didn’t apply much effort into it, she didn’t even brush my hair throughly. Never again
Great salon! So convenient too. I’ve been there twice with Karla to dye my hair black and get a trim. Each time the results were so good! Decent price too. It’s $75 for color, trim, wash, and blow dry! My hair is really long so this price is amazing! Very clean facility and professional service.
Cristina always does my hair and she always does an amazing job. Not only does she do what you ask but she takes her time to ensure your hair doesnt get damaged throughout the process. She is very friendly and knowledgeable with what she does, I love coming to her.
Came to get a hair cut here. My hair was long with no layers. Decided to go with a changed and completely loved the layer look I was given. Great service !
Charged me $35 for a women’s haircut when their sign says 18 and up. I understand if it ends up being a few dollars more but DOUBLE. Not only that, it’s also a bad haircut, one side is way longer than the other.
I loved my son’s haircut she did a really good job. The wait was fine, i was willing to wait, it was Sunday, really busy.
This is my to go beauty salon, from the people to the prices cant compare to any other , Cristina Sosa the owner does my hair and i love it every time if you ever want go blonde or high lights go here and ask for her, you won’t regret it with her expertise and dedication!
Este es el lugar perfecto para ir y hacerme mi cambio de imagen, desde la gente a los precios no se comparan a cualquier otro, Cristina Sosa la dueña me hace mi cabello y siempre me encanta si quieres un cabello rubio o rayitos (mechas) ven aquí y pregunta por ella no te vas a arrepentir con su experiencia y dedicación!
Thank you Cristina Avila you did such an amazing job and you have great customer service I am very happy with my new look. Before coming to you I have not had very good experiences at beauty salons. But now me and my mom found our salon We will definitely be back ❤️
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