Beauty Outlet

+1 615-890-8532

1312 Memorial Blvd, Murfreesboro, TN 37130 United States of America

Open Today: -

Quick Facts About Beauty Outlet

Beauty Outlet is a beauty supply store that seems to have several strengths and weaknesses based on the comments provided. It is important to analyze these comments in order to get a clear understanding of the overall strengths and weaknesses of the store.

One of the major strengths mentioned by multiple customers is the friendly nature of the owners and associates. They are described as pleasant, helpful, and willing to assist customers with their needs. This is an important strength as it creates a positive and welcoming atmosphere for customers, making them feel comfortable and valued. The fact that customers have established good relationships with the owners and consider them to be the "SWEETEST" and "nice ppl" also adds to the strength of the store. Building customer loyalty and trust is crucial for any business, and Beauty Outlet seems to excel in this area.

Another strength mentioned is the variety and availability of hair products. Customers appreciate the fact that the store is fully stocked with all their go-to products, including a great selection of hair products. This shows that the store pays attention to customer preferences and ensures that they have a wide range of products to cater to different needs. Having a diverse inventory is a significant strength as it attracts customers who value having choices and options.

Furthermore, the store is praised for cleanliness and open space. This indicates that Beauty Outlet maintains a hygienic and organized environment, which is essential for any retail store. A clean and open space makes it easier for customers to navigate through the store, find the products they need, and have a pleasant shopping experience. This is an important strength as it contributes to customer satisfaction and positive word-of-mouth.

On the other hand, there are a few weaknesses mentioned in the comments. One notable weakness is the store's policy on refunds. According to one customer, Beauty Outlet only offers exchanges or store credit for purchased items, with no option for refunds. This can be seen as a limitation as many customers prefer the flexibility of getting a refund if they are not satisfied with a product. While store credit can still be used later, this policy of no refunds may deter potential customers who prioritize refund options.

Another weakness highlighted in one comment is related to the accuracy of product information and the lack of clarity in packaging. The customer shares an experience where they purchased a box of hair for a specific length but ended up with a different length instead. They were unable to return the item for a refund and had to settle for store credit. This shows a potential weakness in the store's quality control and product descriptions. Providing accurate and clear information about the products is crucial to avoid customer dissatisfaction and unnecessary financial loss.

Additionally, one customer mentions that the store was messy and hard to find, which can be seen as a weakness in terms of store organization and cleanliness. A disorganized and cluttered store can create a negative impression and make it difficult for customers to locate the products they are looking for. This comment suggests that Beauty Outlet may need to focus on improving in-store organization and cleanliness to enhance the overall customer experience.

Overall, Beauty Outlet has several strengths, including friendly owners, a good product selection, a clean and open space, and a loyal customer base. However, it also has some weaknesses related to its refund policy, product accuracy, and in-store organization. By addressing these weaknesses, Beauty Outlet can further improve its reputation and provide an even better shopping experience for its customers.

Best TL Reviews

The owners are very friendly and the prices are average. Great selection of hair products

Fully stocked with all my go-to products; clean and open space; very pleasant associates.

I love this place because it has all the hair I nedd

Got my questions answered. However, no refund for items purchased. Only exchange or store credit.

I am trying a new hairstyle tomorrow. It’s my first time trying crotchet. Came here to try to buy hair and thought I found the right thing. The box didn’t specify which length I was purchasing. The picture was fine but it did not match what was inside the box. Apparently, there were two offerings of length in the same box. A 10” and a 20”. I bought a 10” by mistake, and they did not have the 20” in stock. Due to them not providing returns ever, I could only get store credit. So I lost $40 this visit. I will be using my store credit later, then I won’t be returning. It was messy in the store so it was hard to find in the first place.

The only beauty supply store I come to in Middle Tennessee!!! The owner (which I call Ma) is the SWEETEST!! She always has everything I need and always assist me with my wigs!! She also offer discounts to her loyal customers!! Her daughter is also very nice and they make shopping there easy...

Amazing hair store. I have been coming to this store for years and it has never disappoint. I like this store it always have the hair I always need for my styles. And they have lots of variety of hair products, oils, and etc.

I love this beauty supply store the most in Murfreesboro. I have a great relationship with the owners, due to me going there so much. They're very nice ppl. They always have discounts on their wigs and supplies. I love the give back perks. They are reasonably priced, good quality hair from synthetic to human. I NEVER had a problem at this store. I recommend anyone to go check them out.