Quick Facts About Premier Nails & Spa Factoria
Premier Nails & Spa in Factoria has received a mix of positive and negative comments from customers. Analyzing these comments can provide insight into the strengths and weaknesses of the salon.
Starting with the strengths, it is clear that many customers have been coming to this salon for years and have developed a strong relationship with their nail technicians. Tammy, in particular, is praised for her detailed and gentle work. She takes her time and ensures that the customer's nails are perfect. This indicates that the salon has experienced and skilled nail technicians who provide high-quality service.
Additionally, customers appreciate the friendly and welcoming atmosphere of the salon. Many commented on their positive relationships with the staff, indicating that the salon fosters a sense of community. It is also worth noting that the salon has a good color selection, which is important for customers who enjoy experimenting with different nail polishes.
However, there are several weaknesses that have been pointed out by customers. One major concern is the use of MMA powder, which is illegal and damaging to the nail bed. One customer mentioned that she discovered the illegal powder while removing her acrylic nails at home. This raises serious concerns about the salon's adherence to safety and regulatory standards, reflecting poorly on their business practices.
Furthermore, several customers mentioned unsanitary conditions and poor hygiene practices. One customer complained about dirty towels being used during the service, while another found a man's short hair sticking to her nails. These instances suggest a lack of attention to cleanliness and hygiene, which is a significant weakness for any nail salon.
Another weakness mentioned by customers is the inconsistency in service quality. While some customers praised the meticulous work of their nail technician, others had negative experiences. One customer mentioned having their cuticles cut too deeply and experiencing burning, while another complained about the uneven lengths of nails and poorly applied polish during a pedicure. Inconsistent service undermines the salon's reputation and reliability.
Additionally, there were comments about the lack of an active Yelp page for Premier Nails & Spa in Factoria. Although this may not be directly related to the salon's strengths or weaknesses, it is worth mentioning that a lack of online presence can be seen as a weakness in today's digital age, especially considering the potential negative reviews they may have received.
In conclusion, Premier Nails & Spa in Factoria possesses strengths such as experienced and detail-oriented nail technicians, a friendly atmosphere, and a good color selection. However, they also face weaknesses including the potential use of illegal MMA powder, unsanitary conditions, inconsistent service quality, and a lack of an active Yelp page. Addressing these weaknesses would be crucial for the salon to improve its reputation and ensure customer satisfaction.
Best TL Reviews
I have been coming to this location for last 6 years and Tammy has been taking care of my nails (manicure and pedicure). She is the best nail technician and her work is very detailed, quick and gentle. She makes sure that your nail is perfect and asks questions frequently about shape and length. I am very happy with Tammy and make sure you ask her for the service!
This salon not only has cut into my cuticles on two
separate occasions and then drilled too deep in my nail
causing burning, but I'm currently taking the acrylics off
at home (because now I'm traumatized from nail salons
in the area) and discovered they used MMA powder
which is illegal!!! It is insanely hard to get off and has
damaged my nail bed even more. Absolutely
unacceptable and ILLEGAL business practice.
In the photo attached Evidence. EMA should flake off the nail when soaked
in 100% acetone. Illegal MMA turns slimy/goopy,
which is happening here.
They don’t even have a yelp page and i bet it’s because of all the bad reviews they’ve likely received.
Love this nail salon and the people that work there, I know pretty much everyone. Lisa and Tammy always work in my nails, they are both awesome and they do an outstanding job. I appreciate that Tammy takes her time, she is very detailed and careful to make sure my nails come out perfect! If you’re looking for a spot where to get your nails done, this is the right place.
I know it’s not the best nail salon but I didn’t know it’s that bad, they cut two of my fingers open during the process and it’s still hurting. The towel they use was dirty, when I jump out of my seat without finishing my pedicure ( yes, because my finger hurts) I also find a men’s shot hair sticking on one of my nails. Will never go back.
Tammy is the BEST! I’ve been coming to her for 4-5 years now. She’s always very professional and I love her work.
This was my first time at this salon and had an great experience. Rose took her time and did an amazing job! I love my nails and will definitely be coming back. Thank you Rose!!
I stopped in for manicure and pedicure. Manicure was good, just needed cuticles cleaned up, no polish requested. Pedicure however is terrible. Nails cut to completely different lengths and some too short to correct. Also, only cut, not shaped so left flat and wide. For Christmas, I picked red polish which great color, however I have it on my skin in multiple places. I asked to have it cleaned up which they did a bit but still left on sides and tops of toes.
I am currently at another nail salon trying to get it fixed. Premier Nails did say I could come back and they would fix but based on the first round, I don't want them to even try.
I've been coming here since the beginning of the year (moved to the area late last year) and these gals are terrific! My favorite is Tammy who does my nails perfectly. This place is clean, they have a great color selection and they handle all your nail needs.
Place Pictures
Premier Nails & Spa Factoria Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
11. City Nails
12. The Nail Palace
15. Sunridge Park