Jenny’s Brows Organic Healthy Nails & Spa

+1 850-270-9480

346 S Magnolia Dr, Tallahassee, FL 32301 United States of America

Open Today: Closed

Quick Facts About Jenny’s Brows Organic Healthy Nails & Spa

Jenny’s Brows Organic Healthy Nails & Spa place has both strengths and weaknesses based on the customer comments provided. In order to assess the overall strengths and weaknesses, let's delve into each comment in detail.

Starting with the positive comments, one customer stated, "Great job with my nails, helped me select a color. Prices are great $45 for dip." This comment indicates that the salon has skilled nail technicians who provide excellent service and assistance with color selection. The affordable prices also appear to be a strength, as customers appreciate the value they receive for their money.

Another positive comment mentioned, "Very relaxing experience. Soft, pleasant music and surprisingly no strong nail salon smell!! Kind, quiet men take care of clients. I only wish I had more time to experience more services, specifically wanted to try the paraffin wrap. Next time!" This comment highlights the salon's peaceful atmosphere and friendly staff, which contribute to a relaxing experience for customers. The desire for additional services and willingness to return indicate a positive overall impression.

Moving on to the negative feedback, one customer complained, "Paint keeps coming off and it’s gel! I already went back to get one hand fixed now the other hand. They told me to pick a better nail tech next time. Will not be back." This comment raises concerns about the quality of the gel nail polish and the lack of resolution provided by the salon. The suggestion to choose a different nail technician can be seen as a weakness, as it implies that some staff members may not meet the expected standards.

Another dissatisfied customer commented, "Terrible customer service and nail experience. I usually come here for my eyebrows and decided to get my nails done today and it was a bad experience." This feedback highlights an inconsistency between the quality of eyebrow services and nail services. The negative experience with nails suggests that the salon may have a weaker performance in this area and may need improvement in customer service.

Furthermore, another negative comment stated, "Terrible customer service. The lady who did my pedicure was rude & she tried to wrap my legs dirty towels. When the pedicure was over she got up, never came back and left my feet on a cold wet rag." This complaint emphasizes the poor customer service and hygiene standards exhibited by the salon. This incident indicates a definite weakness in their service provision and reflects negatively on their overall customer experience.

Continuing with the negative feedback, a dissatisfied customer mentioned, "Worse nail job ever. They are usually really good here, but today was by far my worst experience!" This comment suggests inconsistencies in the quality of service at Jenny's Brows Organic Healthy Nails & Spa. While the customer acknowledges that they usually provide good service, the poor experience described raises concerns about the salon's overall consistency and ability to meet customer expectations.

Finally, a mixed comment mentioned, "They always do a great job both feet and nails. Never got my brows done, but she keeps busy doing them, so I assume she does a good job." This feedback suggests that the salon is competent in providing satisfactory services for nails and feet. However, the uncertainty regarding the quality of eyebrow services may indicate a lack of firsthand experience in that area.

In summary, based on the customer comments analyzed, Jenny’s Brows Organic Healthy Nails & Spa place has several strengths such as skilled nail technicians, affordable prices, and a peaceful atmosphere. However, there are notable weaknesses including inconsistencies in service quality, poor customer service, and hygiene standards. These weaknesses need to be addressed to ensure a better overall customer experience.

Best TL Reviews

Great job with my nails, helped me select a color. Prices are great $45 for dip.

Paint keeps coming off and it’s gel! I already went back to get one hand fixed now the other hand. They told me to pick a better nail tech next time. Will not be back.

Terrible customer service and nail experience. I usually come here for my eyebrows and decided to get my nails done today and it was a bad experience. I was the first one there and two and a half hours later I left unhappy. I initially asked for an acrylic overlay with a design and showed them a picture and was told it could be done. Right before the polish could be applied I was told otherwise. I changed the design to something easier and they were unable to execute it. I expressed multiple times that I was unhappy and they told me that they couldn’t replicate a design but this isn’t even close. They did not attempt to rectify the issues I had with my nails. The customer service is horrible and I would not recommend going here for nails. From my experience, they don’t care about your experience or the final result.

Very relaxing experience. Soft, pleasant music and surprisingly no strong nail salon smell!! Kind, quiet men take care of clients. I only wish I had more time to experience more services, specifically wanted to try the paraffin wrap. Next time!

Terrible customer service. The lady who did my pedicure was rude & she tried to wrap my legs dirty towels. When the pedicure was over she got up, never came back and left my feet on a cold wet rag. It was so bad that it’s almost funny.

Worse nail job ever. They are usually really good here, but today was by far my worst experience! I should have gotten up when I first sat down. The person that did my nails I think had a language barrier and NO one came to help him understand my repeated questions and complaints, until I was heard asking what shape I told you I wanted. If you go to this salon just be picky of who you allow to do your nails. They gave me a discount when I pointed out he almost completely filed off all the tips of every nail.

They always do a great job both feet and nails. Never got my brows done but she keeps busy doing them so I assume she does a good job. They have gel, dip and regular polish and even the special polish like glow in the dark. I've been to other places but will never go back. Jenny's is the only place for me. Thanks for being here. ????

Horrible experience this morning. I'm assuming the young lady was new because this pedicure looks a mess. Very disappointed. I guess I'll be wearing closed-toe shoes for the baby shower.