Quick Facts About Mesmerizing Lashes
Mesmerizing Lashes definitely has some strengths based on the comments provided. Firstly, multiple customers have mentioned the great service they experienced at the salon. It is evident that the staff members, including the front desk man, are friendly, kind, and accommodating. This creates a positive atmosphere for customers and makes them feel welcomed and comfortable. Additionally, several customers have praised specific technicians, such as Quynh, Mimi, and Joy, for their professionalism and skill. The use of high-quality products is also mentioned as a strength, indicating that the salon values providing a superior service to its customers.
Another strength of Mesmerizing Lashes is the loyalty of its customers. One customer mentions being a loyal customer and a good tipper, which suggests that the salon has a strong customer base and retains clients over time. This loyalty could be attributed to the great service and quality work that customers have experienced.
The salon also receives positive feedback on the quality of its work. Many customers have mentioned that their lashes look beautiful and that they are pleased with the results. Several customers have been going to Mesmerizing Lashes for a significant period of time and have consistently loved their lashes. Recommendations from satisfied customers also indicate that the salon is able to consistently deliver a job well done.
On the other hand, there are a few weaknesses that should be addressed. One customer mentions that they missed an appointment and the staff became mad at them, threatening to ask for a deposit in the future. This suggests that the salon may have a policy that is seen as strict or inconsiderate by some customers. While it is understandable that missed appointments may inconvenience the salon, it is important for staff members to handle these situations with professionalism and understanding.
Another weakness is brought up by a customer who claims that the salon retaliates against customers who complain. This particular customer had a negative experience where their technician did not fulfill their request for a natural set of lashes and instead gave them a heavy and thick set. When the customer raised their concerns, they were not offered a full refund and were ultimately told they were not welcome back to the salon. This response indicates a potential lack of customer service and an inability to handle customer feedback and complaints effectively.
In conclusion, Mesmerizing Lashes has several strengths, including great service, professional staff, high-quality products, and satisfied customers. However, there are also some areas for improvement, such as handling missed appointments and customer complaints with more understanding and professionalism. Overall, the salon seems to have a strong customer base and the ability to provide quality eyelash extension services.
Best TL Reviews
Really great service. Always have a great experience here. The gentlemen in the front desk is really kind. And shout out to Quynh she’s so professional and does great! They always use high quality products.
i missed one appointment coz i overslept they started getting mad at me saying next time they will ask for a deposit. theyre kinda
not nice. i did apologize but will never use them again as theyre very inconsiderate. im a good tipper and loyal customer which they just lost
They retaliate so watch out with your lashes! I always get a classic natural set. I had a full weekend and I requested a classic natural set and after 45 minutes I could feel my lashes were getting heavy. I asked the technician if she was sure I was getting a natural set and she said don't worry. I knew after an hour she was filling them in pretty thick. I told her it typically doesn't take that long and she said don't worry. When she finished sure enough I had thick lashes similar to a very full hybrid set. I also had no time to get them fixed as I had a full day and I dread having lashes removed (I usually let them d fall out because they pull them out anyway when they are removed and it hurts). As I was driving I called them and told them what happened and I sent a picture so they could see my full set. They offered to remove them to which I declined and told them I have anxiety about removing my lashes plus I have no time so I am pretty much stuck. They offered to refund me 50% but I asked why not full if they can clearly see that I was not given what I wanted. After going back and forth with them I said okay with 50% but I will not send my card unsecured but they can just take it off of my next appointment to which they replied I am not welcome to come to their shop anymore due to me complaining about their service.
Love this place my lash ladies are mimi and joy but I mostly ask for mimi does reallly nice lashes doesn't hurt me very gentle n i like her shes does very good job.
I had my lashes done here for the first time yesterday and loved it! They came out so beautiful! The staff is so welcoming and the atmosphere is so calming. I expressed that I was nervous about getting eyelash extensions for the first time and Kim made me feel so comfortable. I would definitely recommend this place if you want to the job done right!
Great prices for their quality work! Mostly all the girls here are really good! Lashes stay on pretty long. This is the only lash place I go to! You can make an appointment or just walk in!
Mesmerizing Lashes was my first lash experience ever & I’m so happy I went there. I have now been going for over a year & they never disappoint. I have loved my lashes since day one! Lien is amazing, super sweet and always accommodating. It is clear how serious she takes her profession and it is evident in her work. I will recommend to anyone this studio!
I had eyelashes extensions before at some other places. I wasn’t a big fan of eyelashes extensions due to my previous experiences and the damage I had on my eyelashes. At Mesmerizing Lashes, the front desk man was amazing, and friendly. He gave me all the information I needed. My eyelash technician was amazing. I was very pleased with my eyelashes, they look amazing.
I also read the reviews before making my first appointment. The reviews were really good, the location was perfect for me, so I gave it a try. I am glad I did. I believed the reviews they had. Now I can tell you they are exactly as described. Great staff and great work.
I would definitely recommend this studio to anyone.
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Mesmerizing Lashes Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
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