Quick Facts About Louis Christian/Robert John
Louis Christian/Robert John place receives a mix of positive and negative comments, highlighting both strengths and weaknesses of the salon.
Strengths:
1. High quality work: Several comments praise the salon for their excellent hair services, including color, styling, and cuts. Many customers have been with their stylists for years and consistently leave the salon happy with their hair. This indicates that the salon has skilled and experienced stylists who consistently deliver good results.
2. Trustworthy stylists: Clients express trust and loyalty towards their stylists, emphasizing that they feel comfortable and confident in their hands. This trust is built on the stylist's ability to listen to the client's desires and provide recommendations when needed. It demonstrates that the salon has strong relationships with their customers and understands their individual preferences.
3. Friendly and welcoming staff: Numerous comments mention the friendly and welcoming atmosphere of the salon, praising the shampoo people, receptionists, and other staff members. This indicates that the salon has a positive and inclusive environment that makes customers feel comfortable and appreciated.
4. Long-standing customer relationships: Several comments mention that customers have been going to the salon for over a decade and have built long-term relationships with their stylists and other staff members. This suggests that the salon has a loyal customer base, which is a sign of customer satisfaction and the ability to maintain long-term relationships.
Weaknesses:
1. Poor customer service: One customer complaint stands out, where the individual waited for over an hour and a half without any attention from the salon staff. This indicates a lack of proper communication and attention to the customer, which could be seen as a weakness in their customer service.
2. Pricing concerns: One customer mentioned being charged $200 for highlights, despite the delay and the stylist forgetting about their appointment. This raises concerns about the transparency and fairness of the salon's pricing. It suggests that there may be inconsistencies in how customers are charged for services.
In conclusion, Louis Christian/Robert John place has several strengths, including high-quality work, trustworthy stylists, a friendly atmosphere, and long-standing customer relationships. These positive aspects contribute to a loyal customer base and generally positive reviews. However, there are areas that need improvement, particularly in customer service and pricing transparency. These weaknesses should be addressed to ensure a consistently positive experience for all customers.
Best TL Reviews
I sat there for about an hour and half waiting to get my hair cut and no one ever came over to me. I left and now don’t have a haircut because they forgot about me. They did a nice job with my color but the customer service of this place is ridiculous, my hair stylist claimed he didn’t even know I was there an hour and 20 minutes after my appointment time and then I was still charged $200 for highlights. They also had me get a blowout at the end after my hair was 90% dry and then comped the blowout like that made up for them forgetting about me.
Every experience is perfection! I’ve never left the salon not loving my hair. Deana D does my color and Amy H does my styling. I’ve been with them for years and cannot recommend enough
I love this salon! I’ve gotten my hair cut and styled by Monica for years. Anytime she styles my hair, I’m always the person at events with my hair still perfectly styled. She listens to what I want and provides recommendations when I’m not sure what kind of cut I’m interested in. She goes above and beyond for her clients. I’m so grateful I have found a stylist I can trust time and time again. Highly recommend you book with her!
I have been going to the salon for over 20 years. I’ve used the same two hairdressers the entire time. Wonderful staff, shampoo people, receptionists. Everyone there is extremely friendly. I would highly recommend it. I am on the right side. I always get compliments on my color and my cut.
I’ve been going here for 10 years. Billy is the absolute best. Toni is my favorite at the nail salon.
From the moment I walked in I could tell this place was high class. All I can say is, ask for Gabby for any and all your hair needs. She is the colorist/stylist that I will always choose for my hair. You will not find a more talented and a more caring person!! 10 stars (if I could)
I have been going to Gabby for close to a decade and if you want “best all around”, Gabby is it! She is an excellent communicator, helpful, consistent, precise, knowledgeable, and super nice. I wouldn’t trust my locks with anyone else❤️
Vince Scerati is the best! Highly recommend him and the salon.
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