Prime Time Cutz Barbershop

+1 781-391-2678

14 Main St, Medford, MA 02155 United States of America

Open Today: -

Quick Facts About Prime Time Cutz Barbershop

Prime Time Cutz Barbershop has several strengths that contribute to its positive reputation. Firstly, customers appreciate the cleanliness of the shop and the fresh smell. A clean and well-maintained environment is important in a barbershop as it creates a positive first impression and makes customers feel comfortable.

Another strength of the barbershop is the skill and expertise of the staff. Customers have commented on the quality of the haircuts they receive, particularly for children. The barbers are able to do intricate line designs and provide clean fades, which indicates their attention to detail and proficiency in their craft. Additionally, the staff is described as nice and welcoming, creating a positive and friendly atmosphere for customers.

The barbershop is also praised for its customer service and consideration towards all customers. Both the staff and other customers are described as nice and friendly. This indicates that the barbershop has a pleasant and inclusive environment, where everyone feels welcome and comfortable. This is crucial for customer satisfaction and loyalty.

Another strength of the barbershop is the convenience it offers in terms of making appointments. Customers mention that it is easy to make appointments through Instagram, which shows that the barbershop is adapting to modern technology and making it convenient for customers to book their appointments.

However, Prime Time Cutz Barbershop also has some weaknesses that could potentially affect its reputation. One of the weaknesses mentioned is the rude and arrogant behavior of one specific barber. It is mentioned that this barber prioritizes his friends over new customers and can act unprofessionally. This is a significant weakness as it could lead to negative experiences and deter potential customers.

Another weakness highlighted is the issue of pricing. One customer mentions being charged a high price for a simple haircut without any additional services. This indicates a potential problem with transparency and fairness in pricing, which can result in dissatisfaction among customers.

To maintain and improve their reputation, Prime Time Cutz Barbershop should address these weaknesses. Firstly, they should address the issue of the rude and arrogant barber by providing proper customer service training and fostering a culture of professionalism among their staff. This will help ensure that all customers are treated with respect and receive the same level of service.

In terms of pricing, the barbershop could consider reviewing their pricing structure to ensure it is fair and transparent. It is important for customers to feel that they are getting value for their money. Offering optional add-on services, such as facial lineups, hot towel treatments, or beard trims, could also provide more options for customers and justify higher prices if necessary.

Additionally, the barbershop could focus on enhancing its online presence and customer engagement. While it is mentioned that it is easy to make appointments through Instagram, the barbershop could further utilize social media platforms to interact with customers, showcase their work, and respond to any feedback or concerns. This will help build a stronger relationship with customers and demonstrate their commitment to providing excellent service.

Overall, Prime Time Cutz Barbershop has many strengths, including a clean and welcoming environment, skilled and friendly staff, and convenience in appointment booking. However, they should address weaknesses such as rude behavior and pricing transparency to maintain and improve their reputation in the long run.

Best TL Reviews

My 4yr old loves his hair cut. With his two Line Design. And he said mommy it didn't hurt.. And I love the place was clean and smelled fresh. The barber was so nice and funny. If you're looking for a place this is it. Also it's real easy to make a appointment on Instagram

Just started coming to PT Cutz. My son loves his hair cuts. The staff are very nice and considerate of all customers. And the customers who visited the shop were just as nice. I really like the shop! God Bless.

Just moved back to the Medford area and have been searching for a new barber (which is like trying to find a new girl). My old barber had been cutting my hair for 5+ years, so I would just hop in the chair and let him do his magic. I tried a couple spots and was not satisfied, decided to give this shop a chance today and was not disappointed. My man Gill hooked it up with a clean fade, while providing good vibes and conversation. Will definitely be returning as I think this is my new spot to get a cut in Medford!

Clean cuts. Clean spot. Great atmosphere. Awesome conversations. You'll come out looking sharp!

Rude arrogant and doesn't care about new customers. Only prioritize, his friends. Tells you " I don't care" when he acts unprofessional his ego has gotten the best out of him. Please do not go to this barbershop or you might be insulted and treated very poorly.

Idk what happened but I had very low hair and got a 2 for the cut. Without a razor, hot towel or anything I was charged $40+ and mind u no facial lineup. He literally cut hair off my beard. been a customer for a year. NEVER GOING BACK. Charged 40 for bo beard a cut.

Stopped in on a Friday afternoon for a quick line up and beard trim. When I arrived there was a short wait (to be expected on a Friday), as I sat there waiting I observed the barber, Syrus, going over times tables with a few of the younger kids that were in the shop. I immediately knew that I was going to love this shop. The environment was very welcoming and when it got time for me to hop in the chair, Syrus listened thoroughly to what I was wanting and gave me the best line up and beard trim that I've had in Boston. He was very meticulous and spent his time making sure that I looked great. He was also a very personable guy I enjoyed the conversation as I was getting my haircut. I've stopped at a lot of barbershops in the area over the years searching for a good fit and I think I finally found one. 10/10 would recommend.

Best barbershop in Medford. Ive been bring my son there for 2 years and he loves going to get a hair cut.. They love what they do never a boring moment. Very welcoming!

They love kids. Love there jobs. They take pride in every cut.. they cut all types of hair..

You will leave feeling like a brand new person.. check them out!!