Red Persimmon Nails & Spa

+1 909-823-5930

11251 Sierra Ave, Fontana, CA 92337 United States of America

Open Today: -

Quick Facts About Red Persimmon Nails & Spa

After analyzing the comments, the strengths and weaknesses of Red Persimmon Nails & Spa can be identified as follows:

Strengths:

1. Attention to detail: Multiple customers complimented the nail technicians for their attention to detail, highlighting their ability to provide high-quality services.

2. Friendly and professional staff: Many customers praised the staff at Red Persimmon Nails & Spa for being nice, professional, and focused. This indicates that the atmosphere of the salon is welcoming and that the staff has good customer service skills.

3. Skill and expertise: Customers specifically mentioned the skill and expertise of certain nail technicians. This suggests that the salon has talented employees who can deliver satisfactory results.

4. Cleanliness: Several customers mentioned the cleanliness of the salon, emphasizing its importance in maintaining a hygienic environment for services.

5. Ability to accommodate appointments: Customers recommended making appointments in advance to ensure availability, indicating that the salon has a loyal customer base and is often busy. This demonstrates that Red Persimmon Nails & Spa is in demand, potentially due to their quality of service.

Weaknesses:

1. Payment options: One customer mentioned the lack of card payment options, suggesting that the salon only accepts cash. The absence of convenient payment methods might inconvenience customers who prefer to pay by card or who may not carry enough cash.

2. Inconsistent pricing: A customer mentioned that the salon frequently changes its prices, potentially causing confusion or dissatisfaction among customers. This lack of pricing consistency may deter customer loyalty and trust.

3. Unpleasant experiences with a specific nail technician: One customer expressed dissatisfaction with a specific nail technician due to her attitude, roughness during service, and failure to understand and replicate the desired design. This indicates a lack of consistency and potential training issues.

4. Wait times and customer service: One customer mentioned experiencing a lengthy wait time and feeling frustrated by the lack of attentiveness from the staff. Additionally, another customer mentioned the front desk staff having an attitude when confronted about a scheduling issue. These instances reflect a lack of efficient time management and customer-oriented service.

5. Quality of service: One customer expressed disappointment with the quality of their nails, mentioning that the nail technician did not take the time to properly shape and file their nails. This indicates a lack of attention to detail and suggests that some employees may prioritize speed over quality.

In summary, Red Persimmon Nails & Spa has several strengths, including attention to detail, a friendly and professional staff, skill and expertise, cleanliness, and the ability to accommodate appointments. However, the weaknesses lie in the limited payment options, inconsistent pricing, negative experiences with specific nail technicians, extended wait times and customer service issues, and occasional failure to deliver satisfactory results. By addressing these weaknesses, the salon can enhance the overall customer experience and improve customer satisfaction.

Best TL Reviews

I really enjoyed my experience. Tee did an amazing job with my toes. I love the attention to detail. Quang's first day on the job and my fingernails came out beautifully. My only recommendation would be to either install a way to pay by card or a different way to withdraw cash for payment.

I been coming to this nail salon for a years. Love Ms. Vicky and my favorite nail tech Maria. They are always busy so I recommend to schedule appointment ahead to avoid disappointment. Thank you ladies for always keeping my nails & toes looking fresh.

I really like this place , the ladies here are very nice and they focus on what they are doing very well with no rush at all not like in other places , very clean and professional. Anne always does a very nice/clean job with my pedi. Thank you

I live 7 minutes away from this salon. I won’t lie, I’m not a loyal customer here for two reasons. I feel like every time I go they switch their prices up. The other reason is a specific nail tech. When you walk into the salon, she sits on the right side and her table is the very last one. She’s pretty tall and her hair is above her shoulders. She has a very funky attitude. Always seem upset when she’s doing services for me. I was just here Sunday, and she did me a gel manicure. She was rough with me when polishing my nails. When she was almost done polishing with the Cinnamon Whip I asked her if we can add gold and I showed her a pic and let her know just the polish and no need for the diamonds and all that. She gave me a heavy sigh, looked at the pic and was very confused. I tried to explain to her how I wanted the gold painted over the Cinnamon Whip and she legit looked at me and gave me a stupid look, sat all perky and said “okay how? Tell me how You want it?” With ATTITUDE. I tried explaining it to her very thoroughly. And she went and started speaking in her language going on and on. Today is Friday and one of my nails chipped. So I went in and asked if they can fix this. A different nail tech assisted me. She asked if I came in on Sunday and had this done I told her yes. I also have told her the colors I used. She spoke in her language to the gal who did my nails Sunday and they were going back and forth. Oh man you should’ve herd the tall lady with short hair who did my nails Sunday. She sounded so fed, I smiled at her but she just had a str8 face no greeting at allllll. So I was there Sunday for my gel manicure, and today is Friday and my nail chipped. I don’t recall ever being charged to go back to fix my nails esp since it hasn’t even been ONE WEEK. I paid $39 on Sunday for my gel manicure only for it to be chipped in less than a week and to be charged again to fix it!!! That’s crazy. Below is a pic of how I wanted them done and the other pic is what I got. Today “fixed” my nail, looks pretty sloppy and didn’t allow it to dry long enough it’s bumpy ????????????

This place is ridiculous I called in the morning time to schedule an appointment for a full set and a pedicure. When I got there they weren't that busy I waited for about 5 minutes and the lady who did my nails took me to her table I told the lady right away that I was also scheduled for a pedicure at the same time. She said okay somebody will come right now and we will move over to the chair so I said okay. My nails are almost done and they've already taken at least four other new customers ahead of me who didn't have an appointment so finally I tell the lady who is doing my nails this and she says oh I'm sorry I can't help it. So my nails are almost done the lady at the front desk comes over and says you can have pedicure after I told her no that I didn't have another hour and a half to wait but it's fine. She got a big attitude with me and said that nobody ever told me that I was going to get a pedicure and a full set at the same time. I told her no but that's usually the way that it was and that nobody has 3 hours to wait like that. So needless to say I didn't get my pedicure and the people here are very rude and not understanding of people's time I will not be going back my nails also don't look that good I knew I should have just went to my normal place but I'm tired of going so far. But I guess in order to get my nails done right and be treated with good customer service I'll just have to do the drive.

I really like this place! Granted sometimes theres a wait but it's WORTH IT. I'm super picky with my nails and I can honestly say I've never been disappointed with this place. Prices aren't too bad either. I took my daughter recently to get a simple nail paint and they treated her so nice. She loves her nails as well.

NOT 65$ WORTH!!!!!!!

I showed the tech a picture and this is what I got. She didn’t ask me what shape I wanted and put globs of acrylic on my nails and didn’t take a lot of time filing my nails. I would never come back here again. Now I understand why people stop going to salons.

My nail tech was great. I'm so sad i didn't get her name. Ugh... but she was so attentive.