Quick Facts About US Nails
with the nail tech or the quality of my nails. Will definitely be coming back.
After analyzing the comments given about US Nails place, it is clear that there are both strengths and weaknesses that need to be addressed.
Starting with the strengths, one commenter mentioned that the nail technician, Cathy, does a fabulous job and pays great attention to detail. Another commenter also praised the nail techs for being quick, respectful, and providing a nice massage. Additionally, one customer mentioned that their nails turned out exactly how they wanted, highlighting the salon's ability to effectively communicate and create desired nail designs. The friendly atmosphere and great customer service were also mentioned as positive aspects by a few commenters.
However, there are several weaknesses that must be addressed. Multiple commenters mentioned issues with the durability of their nails, with nails popping off within a few days of getting them done. This suggests a problem with the quality of materials being used, as two different customers experienced the same issue. It was also mentioned that the nails were quite expensive, with one customer paying $75, yet still experiencing issues. This indicates a lack of value for the price paid, as the durability did not meet expectations.
Another weakness mentioned by a commenter was the rough treatment by a nail technician, resulting in cuts on their fingers. This raises concerns about the skill and training of the staff, as well as their attention to customer safety and satisfaction.
In terms of strengths, the attention to detail and ability to create desired nail designs are commendable. However, the weakness in the quality of materials used and the lack of durability suggest a need for improvement. It is essential for US Nails place to invest in higher quality materials that can ensure long-lasting and durable nails for their customers. Additionally, the issue of rough treatment and cuts raises concerns about the training and professionalism of the staff. Appropriate training and supervision should be implemented to ensure that all staff members prioritize customer safety and satisfaction.
The positive feedback regarding the friendly atmosphere and great customer service should be acknowledged and further encouraged. However, it is crucial to address the negative feedback regarding the durability of the nails and the expensive prices. Offering solutions such as free nail repairs or discounts for customers who experience issues can help regain trust and improve customer satisfaction.
In conclusion, US Nails place has strengths in attention to detail, listening to customer preferences, and providing a friendly atmosphere. However, weaknesses in the durability of nails, rough treatment, and expensive prices need to be addressed in order to improve customer satisfaction and maintain a positive reputation. By investing in higher quality materials, providing appropriate training for staff, and implementing solutions for customers who experience issues, US Nails place can overcome these weaknesses and continue to provide excellent service to their customers.
Best TL Reviews
The nail tech was file my nail so hard I was cut twice. Want be going back after she seen my finger bleeding I had to ask her to put something on it.
Helen's no longer here. My nail tech now is Cathy. I always get designs on all 10 of my nails & she does a fabulous job each time. She's very much like my previous nail tech; she also pays great attention to detail. I sit and wait for her if she already has a customer or I leave and return later when she's not as busy. Check out my nails.
ATTENTION!!!!!!! I got my $75 nails done 3 days ago and 3 nails have already popped off!!!! They are using cheap material!!!!! I paid $75 for my nails this is ridiculous especially with bad customer service. I do not even want my nails fix. I'm sure they are all going to pop off within 5 days. I won't be going back. This is some bull. Someone else in the comments say it happened to them also
The nail techs were very quick and respectful to me. They also do a very good job of listening to what you like and following through. Prices are comparable to other nail salons.
Caution!!!!!! I got my $75 nails done now 7 days ago and 4 nails have popped off!!!! They are using cheap material!!!!! I paid $75 for my nails this is un heard of. Im never going back. I'm sure they are all going to pop off within 5 days. I won't be going back at all. Someone else in the comments say it happened to them also
I've been here twice and walked in without an appt. Both times the men took good care of my feet and provided a nice massage. Great service so far.
My nails are super fly! They were able to create exactly what I wanted. ???????? ❤️
Thank you to Tracy for my Birthday Nails. Everyone in there in very friendly great Customer Service
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US Nails Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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