Quick Facts About Golden Nails 2
Golden Nails 2 has several strengths and weaknesses based on the comments provided. Let's break them down:
Strengths:
1. Professional and clean environment: Elsa is praised for her professionalism and the cleanliness of the salon. This creates a positive and comfortable experience for customers.
2. Excellent customer service: Zina appreciates the above-and-beyond service she received from Elsa. This indicates that the salon values its customers and strives to provide exceptional service.
3. Skilled technicians: Multiple customers mention that the technicians at Golden Nails 2 are great at what they do. This suggests that they have expertise in nail services and deliver satisfactory results.
4. Friendly atmosphere: The salon is commended for its friendly staff and welcoming atmosphere. This creates a positive and enjoyable experience for customers.
5. Affordable prices: One customer mentions that the prices at Golden Nails 2 are worth the quality of work. This suggests that the salon offers affordable services, making it accessible to a wide range of customers.
Weaknesses:
1. Poor customer service experience with Donna: A customer expresses dissatisfaction with Donna's attitude and disrespectful behavior. This incident resulted in the customer not returning to the salon and not recommending it to others.
2. Nail breakages and shoddy work: A customer mentions that their nails broke multiple times after getting them done at Golden Nails 2. This indicates a potential issue with the quality of work or techniques used by the technicians.
3. Use of UV lights for drying: A customer notes that UV lights are used for drying, which goes against the recommended practice for dipping powder nails. This raises concerns about the salon's adherence to industry standards and customer safety.
4. Dirty and disorganized environment: A customer mentions that the salon appears dirty and disorganized. This can create a negative impression and affect the overall customer experience.
Overall, Golden Nails 2 has strengths in terms of professionalism, cleanliness, skilled technicians, friendly atmosphere, and affordable prices. However, there are weaknesses in terms of poor customer service, nail breakages, inappropriate use of UV lights, and a dirty and disorganized environment. The salon should address these weaknesses to ensure customer satisfaction and maintain a positive reputation.
Best TL Reviews
Elsa went above and beyond to repair my broken nail by doing new top coat on all of my nails again.She is so great at her job and she knows what she is doing.Very professional and clean environment too.Will always go to her and will recommend it to all of my friends.
Thank you for a great service always!
Zina
I always get my nails done there. They are very friendly and great at what they do. Also prices are worth the work.
Didn't want to have to give a negative review, but Donna has disrespected me too many times.
I had been giving Golden my business for over 15 years, but last night was my last straw.
Through the years, I've tried other places and found a spot I liked but the lady who was doing my nails at that shop moved back to the country she was from. So I went back into Golden last night (with 2 of my friends who had never been there before) to have Helen do my nails. Previously Donna said she wouldn't do my nails because I'm "Too picky." Donna asked me where I had been before coming back, and kept pressing the issue on why I don't just go back to that place. Told her why, and she argued with me until I told her, no worries I won't be back and I won't refer any of my friends or anyone else I know wanting their nails done (as I always did.)
I won't be spending another dime with Golden Nails, and if you DO decide on going there, I recommend you ask for Helen and not Donna.
I love Golden Nails they are amazing! My nails are very manly looking usually but they always make them look so feminine and nice. I had a very minor issue and they fixed it. I will NEVER go anywhere else! Thank you so much!
Not impressed with the employee's attitude and shotty work. I got my nails done twice here (dip powder) and while they looked okay, I had multiple nails break, and broke midway through my nail-so like... into the meat of my finger and it hurt. I gave them another shot and still had broken nails. I get that nails break, but I've been getting my nails dipped for quite a few years and never had broken nails like I had from this place
I think the issue is that they use UV lights to dry, which you aren't supposed to use, that's kind of the purpose of the dipping powder.
Also, the place is kind of dirty, and it's super disorganized. To pick out color you have to go behind their desks, also where they do the eyebrows/perm makeup.
Just had a pedicure there a week ago. It was a guy that did my nails. He did a wonderful job and took his time. Everyone was friendly and professional. Will definitely go back
GREAT SALON! They always take time to make sure you like what is being done, and make you feel comfortable! They know the regular customers by name, and always are friendly to them. Always recommend this salon when someone asks where a good place for nails is. RECOMMEND for ladies and gentlemen. TEDDY IS THE BEST EVER!
It's a new owner and she's very nice and very talented everything is clean and sanitized. If you want to get your nails done right the way you want it then you must go to Golden nails too I promise you it's worth the money.
Place Pictures
Golden Nails 2 Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
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