Beautiful Nails

+1 731-885-1730

206 E Reelfoot Ave # 29, Union City, TN 38261 United States of America

Open Today: -

Quick Facts About Beautiful Nails

Beautiful Nails Place has both strengths and weaknesses based on the comments provided.

One strength of Beautiful Nails Place is the positive comment from a customer who enjoyed the service provided by a woman who works there. This indicates that the salon has experienced and efficient staff who take their time and care about the quality of their work. This suggests that the salon can provide high-quality services, which is important for customer satisfaction and loyalty.

Another strength mentioned in the comments is that one customer had an exceptional job done on their nails and found the people working there to be nice. This indicates that the salon provides excellent customer service and has friendly staff. This can contribute to a positive overall experience for customers and encourage them to return.

It is also mentioned that Beautiful Nails Place has a wide variety of nail colors in their gel set. This suggests that they have a diverse selection of options, allowing customers to choose from a range of colors to meet their preferences and style. Having a variety of options is a strength as it can attract customers who are looking for specific colors or styles.

However, there are also weaknesses associated with Beautiful Nails Place based on the provided comments. One customer complained about the roughness of the service provided by a young lady. This indicates a lack of attention to customer comfort and suggests that the salon may not consistently provide a gentle and relaxing experience to its customers.

Another weakness mentioned is the lack of cleanliness and professionalism exhibited by some staff members. One customer complained that the technician was on the phone and watching TV, failing to provide a focused and attentive service. This indicates a lack of professionalism and suggests that the salon may not prioritize customer satisfaction and experience.

Additional weaknesses are highlighted in a negative review where a customer and their daughter had multiple issues with their nails. The polish on their nails came off within a day, nails fell off, and the salon refused a refund. This indicates a lack of quality control and customer service, as the salon did not rectify the issues and was dismissive towards the customer's concerns. This reflects poorly on the salon's reputation and suggests that they do not properly stand behind their services.

Another customer complained about the lack of knowledge and skill displayed by a technician. The technician did not know what a French manicure was and struggled to provide the requested service. This indicates a lack of training and expertise within the salon, which can result in subpar services and unsatisfied customers.

Another weakness mentioned is the lack of professionalism displayed by a technician who tried to use a drill on a customer's nails without their consent. This indicates a lack of communication and respect for customer preferences, which can lead to discomfort and dissatisfaction.

Moreover, one customer expressed disappointment that the salon tried to pressure them into getting more expensive gel nails instead of respecting their budget. This suggests that the salon may prioritize upselling rather than considering the financial limitations of their customers, which can create a negative customer experience.

Overall, Beautiful Nails Place has strengths in the form of experienced and efficient staff, positive customer experiences, and a diverse selection of nail colors. However, the salon also has weaknesses in terms of roughness during services, lack of cleanliness and professionalism, issues with nail quality and customer service, lack of knowledge and skill, and a focus on upselling. It is evident that the salon must address these weaknesses in order to improve customer satisfaction and establish a strong reputation in the industry.

Best TL Reviews

i personally love when the woman who works there does my nails more than the man. i think she has more experience and is much more efficient when she does them. she shows that she takes her time and truely cares. much love to you ma’am!! in my opinion, this is the best nail salon in union city.

This was the first time I've got my nails done here. It's ok the young lady was a little rough but my ???? look nice

????????HORRIBLE HORRIBLE HORRIBLE!!!! THESE PEOPLE ARE A SCAM!!!???????? MY daughter and her friend got their nails done on a Tuesday. The next day her gel polish was completely off one nail. She went back in and they fixed it. The very next day another nail had polish off of it. She went in and they fixed that one yet AGAIN. The next day 2 nails fell off and another one the polish completely off. THEY WOULD NOT ISSUE A REFUND!!! They were extremely RUDE!!They tried to blame it on her nail color choice. Saying they have trouble with that color. Then said the other nails came off because she picked at them. ???? Yes, because I'm certain she wanted to pay $45 for nails and them pick them off. ???? ????THE KICKER????....her friend's nails chipped and fell off in 2 days as well. I hope these people feel really good about taking other's money!! This is not how you run and sustain a business!! I will tell everyone I know about this RUDE SCAM OF AN NAIL SALON!! When you run a business you need to be prepared to stand behind your services!!! They are just in it to take your money!!

**I have NEVER in my life left a bad review on anything, as I'm generally not that type of person, but after taking advantage of 2 children, people need to know how horrible they are!

Did an exceptional job on my nails! I love my nails and the people were really nice. 5 stars from me

They didn't push my cuticles back. The man that did my nails was very rough. He was on the phone talking loud and watching TV the whole time when he was doing my nails. I waited for an hour and the service was bad!!! He didn't acknowledge me he just waved me over and then didn't even say anything. The killer part is he didn't do gel nails like I wanted

I went tonight to get my nails done. It was the 3rd place I went to and the only reason I stayed was because there was no wait... well now I know why. It was awful. My toes look like a 2 year old painted them and he didn't shape my toe nails at all. I told him I needed my nails filled and painted with a French manicure. He starts filling in my nails which looks awful, but then he brings out nail polish to paint my nails. I said no I want a French manicure. He didn't know what that was.... seriously how do you work in a nail shop and not know what a French manicure is. Once I showed him a picture off google, he started a French manicure. I should have left at this point. After 2 and half hours of being at this nail salon that is 80 degrees, I had to pay $60 for toe nails that looked awful and acrylic nails with a French manicure that was not complete. The tips were not all white and the rest of the nail looked pink. He didn't clean my cuticles at all so they look awful!! I have always tipped nail salons and today was the first day i didn't. I walked out so upset. I am getting married Saturday and now have crappy nails and paid $60 for it. Really?? Please do not go here... it is not a real nail salon. They are just overcharging people for crappy service.

This place is horrible. They do not greet you when you walk in the door and rudely asked you what you want. The man doing my shellac manicure did not take his time, and the manicure itself was very mediocre. He tried to use a drill on my nails and when I asked him what he was doing he said that's the way it's done. So I told him I've been getting shellac manicures for five years and I've never had a technician drill my nails and he tried to do it anyway! So I pulled my hand away and told him I did not want that done. There was a speck of dirt on my nail that was clearly visible after he had put on the top coat and I asked him to fix it. He tried to file it out and when that didn't work he asked me if it could stay! I told him no so instead of completely redoing the nail, he put on a third coat which made it look too thick and then got an attitude when I asked him to redo it. There was polish around my cuticles that I had to get off myself. I will never go back there, and would suggest to others that expect quality work on their nails to stay away.

i had a very bad experience with this place yesterday. and its sad because i always go to them. they only had two people their because the other guy was on vacation. i waited an hour and a half to get a full acrylic set put on. about 6 times they asked me did i want gel and i told them no i am on a budget and cant afford it this time. Well the guy took it upon himself to ask me where does my money go if i have a job. First off that inst his business and second i have bills to pay. i was only getting them done because it is my boyfriends birthday this weekend. and then he processed to ask me if i can get him something to eat. um no. the worst service i have ever had from these people and is very sad because i have always enjoyed coming here. especially with how much different nail colors in gel set they have. they definitely lost a loyal customer in me as of my experience their yesterday. i wish i could give them a negative star