Moon Nails

+1 617-682-7389

1631 Hancock St, Quincy, MA 02169 United States of America

Open Today: -

Quick Facts About Moon Nails

Moon Nails Place is a nail salon that has received mixed reviews from customers. While some customers have had positive experiences and praised the quality of the services provided, others have expressed dissatisfaction and highlighted some weaknesses of the salon. In order to provide a comprehensive analysis of the strengths and weaknesses of Moon Nails Place, we will examine the comments provided by customers.

One recurring strength of Moon Nails Place mentioned by multiple customers is the quality of the services provided. One customer specifically praised Ty, who did a beautiful job on their nails and their friend's nails, giving them a perfect 10/10 rating. Another customer highlighted the exceptional pedicures provided by Kai, the owner's husband. This customer mentioned that Kai takes his time during the pedicure and does not rush the process, providing a detailed and relaxing experience. The customer also noted that Kai has extensive knowledge about foot care, particularly for dealing with ingrown nails. The customer praised the $30 pedicure, which includes a foot massage and meticulous attention to detail. These positive reviews indicate that Moon Nails Place has skilled technicians who provide high-quality services.

The cleanliness and sanitation of the salon is another strength highlighted by customers. One customer mentioned that the salon has COVID barriers in place, indicating that they prioritize the health and safety of their customers during the pandemic. Another customer specifically mentioned that the salon is clean and everything is sanitized, assuring customers that hygiene standards are maintained. These comments suggest that Moon Nails Place takes the cleanliness and sanitation of their salon seriously, which is an important aspect of any nail salon.

The relaxing atmosphere of Moon Nails Place is also mentioned as a strength. One customer described the salon as relaxing and complimented the music that adds to the soothing ambiance. This comment suggests that the salon provides a comfortable and calming environment, making the experience more enjoyable for customers.

While there are several strengths mentioned by customers, there are also some weaknesses that deserve attention. One customer expressed disappointment and frustration when they were not given a female technician despite requesting one. They also experienced a painful cut during the pedicure and felt that the technician was not skilled enough to perform the service. The customer mentioned that they were still charged for the pedicure, which added to their dissatisfaction. This feedback highlights a weakness in the customer service aspect of Moon Nails Place, as their specific requests were not honored and the technician's lack of skill resulted in a negative experience for the customer.

Another weakness mentioned by a customer is the short durability of their gel manicure. The customer stated that their gel came off in less than one week after getting it done at Moon Nails Place. Additionally, the customer mentioned being charged extra for a color change, even though they had been to the salon just two days prior. This suggests that the quality and longevity of the nail services provided may not be consistent at Moon Nails Place.

In conclusion, Moon Nails Place has several strengths that are highlighted by customers, such as the quality of the services provided by skilled technicians, the cleanliness and sanitation of the salon, and the relaxing atmosphere. However, there are also some weaknesses that customers have pointed out, including issues with customer service, such as not honoring specific requests, and concerns about the durability of gel manicures. It is important for the salon to address these weaknesses in order to improve the overall customer experience and ensure customer satisfaction.

Best TL Reviews

Ty did a beautiful job on my nails & my friends nails 10/10

Kai, (owner's husband) does the BEST PEDI!! Been going there for years! And Kai knows my feet (ingrowns). Not rush you out the door after a quick trim and paint job like some places I've been to... $30 feet massage legs to below the knee and the chair that's massaging you and then very meticulously gives me perfect feet I get compliments always wouldn't think of going anywhere else! Seen some comments about asking for a female believe me you don't want the female if you want a good looking Petty and a massaging one make appt @Moon nails & see Kai. COVID barriers clean & music. So relaxing I'd give 10 ????if allowed PS my ex got 2 pedis after sitting watching me lol... No polish obviously but ONLY thing is I think need more of polish selection & NEW ones. I bring my own 9/10x. I only do Pedi so I can only pick plain color's but the Pedi ???? worth it I can only imagine what they do for spa Pedi bc Kai does everything 30.00. If I accidentally smudge it & they see it or I go back fix RT away free. AWESOME ????????????

My friend And I came here because our favorite place (fashion nails) was booked. It started out very weird it was only the male owner so we were skeptical and I read the reviews which scared me. While he took a very long time on my friends nails they actually look very nice! I just wanted to update everyone, I think he may be doing a little better! He was very detailed and actually fixed some things for her that we didn’t even notice. I’d come back here. I didn’t get mine done because we ran out of time.

My first full set since the pandemic! They are lovely!!

So disappointed. I had an appointment and had specifically requested a female technician. When I got there, the male technician ushered me in, and started working on my pedicure. Not even 3 minutes in, he cut my toe and it bled for 30 minutes. I wanted to give him the benefit of the doubt, because he had made my nails bleed before but NEVER AGAIN. And they still charged me the 30 bucks for the pedi. This man has no business working there, run the place if you want, but don't try to pretend like you know how to do mani pedi and then hurt your customers. My toe still hurts!

Always go to Moon Nails for my nails and pedicures. Cindy and her husband Ky are very good. The salon is clean and everything is sanitized. I have referred friends to Moon Nails and they have been very happy. I have tried many salons and Moon Nails is by far the best. All product is top quality. Friendly..and reasonable.

So nice and helped with exactly what I wanted! Will definitely be coming back

I went here twice for a gel manicure. In both cases my gel came off in less than 1 week. The first time I went they charged me $12 to change the color when I had been there literally 2 days ago. The second time I didn't even bother to go back. DONT LET THE GUY DO YOUR NAILS. HE DID MINE BOTH TIMES