Quick Facts About J-Lo Beauty Supply
J-Lo Beauty Supply has received a mix of positive and negative comments, providing an insight into the strengths and weaknesses of the store.
Starting with the strengths, one customer states that the staff is very helpful and professional. They specifically mention that the staff assisted them in resolving an issue, indicating good customer service and problem-solving skills. Another comment highlights the store's variety of colors for hair extensions and braids, particularly mentioning the availability of the blonde color the customer was looking for. This suggests that J-Lo Beauty Supply has a wide range of products and options for customers to choose from.
Additionally, a customer mentions that the staff member they interacted with at the store was a great salesman/businessman and provided good service. They appreciated the staff member's willingness to answer their questions about hair/wigs and prices, which they claim they had not experienced at other hair stores. This suggests that J-Lo Beauty Supply has knowledgeable and customer-focused staff who are willing to assist customers and provide detailed information about their products.
On the other hand, there are several weaknesses highlighted in the comments as well. One customer describes the store as "ghetto" and complains about feeling followed by a bald staff member. They also mention that the staff member snatched their card out of their hand at the cash register, which made them uncomfortable. This comment suggests that the store may have issues with customer service and professionalism, potentially affecting the shopping experience for customers.
Another negative comment brings attention to the issue of a customer receiving an old wig despite paying a significant amount of money for it. The customer wanted to exchange the wig, but the owner refused. This reflects poorly on the store's return/exchange policy and customer satisfaction.
Additionally, a customer expresses dissatisfaction with the layout of the store. They mention that the human wigs are behind the counter and facing backwards, making it difficult for them to make a decision. The inconvenience of having to walk to the back to try on the wigs one by one further adds to their disappointment. While they acknowledge that the staff was nice, this comment suggests that the store could improve its store layout and make the browsing and decision-making process more customer-friendly.
Furthermore, there is a comment about a customer being sold what was supposed to be a human lace wig for a high price, only to find that it was of poor quality and quickly became matted. The customer felt that they were deceived and ripped off, claiming that the store was only interested in making a sale. This comment sheds light on potential issues with the quality and authenticity of the products sold at J-Lo Beauty Supply, as well as the store's integrity in customer transactions.
In conclusion, J-Lo Beauty Supply has strengths in terms of helpful and professional staff, a wide range of colors for hair products, and a salesperson who is knowledgeable and customer-oriented. However, the store also has weaknesses in terms of perceived unprofessional behavior, issues with product quality and return/exchange policies, as well as an inconvenient store layout. These comments reflect both positive and negative aspects of the store, offering a comprehensive evaluation of J-Lo Beauty Supply.
Best TL Reviews
Just left this place. It's only 0 stars. It's so ghetto in there. The bald guy in there literally followed me around the store. Then at the cash register, he came out of nowhere and snatched my card out of my hand to do the purchasing, like I couldn't do it. He has a kid up there doing the register too. What is going on?? I'm not one of these little bobble heads shoplifting in stores. I won't be back.
Very helpful and professional, even assistant me in altering issue Fairservice good vibes
They always have the blonde that I'm looking for my extension braids.
This is the only store that carries a variety of colors for Yaky Perm.
They have fire engine red, yellow orange, green blue, purple etc. no
If you can purchase from anywhere else I highly recommend it
Great salesman/ business man and good service. He answered all my one million questions about hair/wigs and prices happily. I haven t gotten that at other hair stores... Besides star beauty on fletcher, but they changed owners there.
I paid hundreds of dollars for a wig and the owner gave me an old wig. I wanted to exchange it after I noticed and he wouldn't. That's messed up.
They have good hours because they're open later but I really did not like the fact that all of the human wigs were behind the counter facing backwards it was really hard for me to make a decision on which one I wanted. I have to walk all the way to the back to try them on, at first one by one, it was just very inconvenient. The staff was nice though. They getting an E for effort.
Really a 0 star. They sold a suppose to be human lace for 260 dollars. It only lasted a few days the hair was clearly synthetic or blended. The hair ended up matted. It was pose to be a last front but really all it had was lace part the rest of the wigs was tracks. I dont really know anything bout laces but the gave me b.s n it was my birthday weekend. I wouldnt recommend them at all. Horrible just looking for a sale. A big rip off
Place Pictures
J-Lo Beauty Supply Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Health & safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 08:00 AM - 10:00 PM |
|---|---|
| Tuesday | 08:00 AM - 10:00 PM |
| Wednesday | 08:00 AM - 10:00 PM |
| Thursday | 08:00 AM - 10:00 PM |
| Friday | 08:00 AM - 10:00 PM |
| Saturday | 08:00 AM - 10:00 PM |
| Sunday | 08:00 AM - 09:00 PM |
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