Quick Facts About Motel 8 Willcox
Strengths:
1. Well-maintained: The motel is described as old, but well-preserved, indicating that the owners take pride in the upkeep of the property.
2. Small pool: The presence of a pool provides guests with a refreshing option for relaxation and leisure during their stay.
3. Nearby restaurants: The motel's close proximity to a great restaurant is seen as a positive aspect, as guests can easily find dining options without venturing too far.
4. Friendly staff: Multiple comments highlight the friendliness and helpfulness of the staff, suggesting that they contribute to a positive guest experience.
5. Clean rooms: The cleanliness of the basic rooms is consistently praised, which is an essential aspect for many guests when choosing accommodation.
6. Basic amenities: The availability of a microwave and small refrigerator in the room is considered a convenient amenity, allowing guests to store and heat food.
7. Quiet area: The quiet location of the motel is appreciated by guests, as it provides a peaceful environment for restful sleep.
Weaknesses:
1. Dated rooms: While the rooms are generally regarded as clean, some comments mention that they are outdated. This may impact the overall aesthetic appeal and comfort of the accommodation.
2. Rude staff: One comment highlights the staff's rudeness, indicating a negative experience with customer service. This behavior may deter guests from returning or recommending the motel to others.
3. Noisy area: A guest complains about the noise from cars, doors slamming, and a loud bang, suggesting that noise pollution from the surroundings affects the quality of sleep and relaxation.
4. Lack of breakfast options: Contradictory information is provided regarding breakfast availability. One comment mentions a lack of nearby breakfast places, while another expresses finding two good restaurants the following morning. This inconsistency may confuse guests and potentially lead to dissatisfaction.
5. Lack of housekeeping: A guest staying for a week and a half mentions that rooms are only cleaned once a week, leading to a shortage of supplies like toilet paper and towels. This may inconvenience long-term guests who expect regular housekeeping services.
6. Unfriendly spouse of owner: The unfriendliness of the owner's spouse is noted as a significant drawback, making guests feel uncomfortable and unwanted. This negative interaction impacts the overall experience and may discourage future stays.
7. Issues with refund policy: A guest expresses dissatisfaction with the motel's policy of keeping their prepaid taxes for nights not stayed due to early departure. This lack of flexibility and communication regarding refunds can create frustration and a sense of poor customer service.
Best TL Reviews
Nette Betreiber, altes Motel, aber gut gepflegt, kleiner Pool zur Erfrischung, in nächster Nähe ein tolles Restaurant, da kann man übernachten.
Friendly staff, clean basic room. Microwave and a small refrigerator. Quiet area of town. Will stop again. Great place to rest.
In the middle of the night, in the middle of nowhere (sorry Wilcox) after driving 15 hours all you want is a bed. Any bed. We happened upon this motel 8 and boy were we happy. Nice big rooms, comfy beds, AC that cranked out that cool air. Quiet place with a very nice staff. Much better then we expected.
The owner is a personable great guy... Rooms are dated.... But very clean.. I enjoyed my stay.. Thanks!
Much nicer than expected inside. Clean, somewhat updated room, big mini-fridge. Staff was friendly. Able to walk to the places I went. Will stay there next time.
The man working the desk said there's no breakfast places neat by.. found 2 good restaurants the following morning. Staff was very rude! The hotel was dirty and super noisy area . Do not recommend this place!
Not too impressed with this motel. Off the beaten path, in a small community, and one of the noisest places I have stayed at. Cars coming and going all hours, doors slamming and at one point I thought the place exploded there was such a loud bang. So if you need a stop over this is not the place for rest!!
We got there and everything seemed great! The man who runs the hotel was very kind and helpful and the rooms were clean. The pool was very clean and enjoyable. We were there for a week and a half and the wife of the owner was extremely unfriendly and made us not want to stay anymore because it was so uncomfortable. She made us feel like our business wasnt appreciated or wanted. They only clean room once a week so We kept running out if toilet paper and towels. The ice machine has white peices in the ice. Upon leaving early they had kept our taxes per night for rest of the week we paid in advance even though he told us we could get our money back if we had to leave early. Not worth the money unless your only staying overnight. I have never wrote a bad review ever but the lack of customer service about us paying taxes on nights we didnt even stay really pushed us over the edge.