Quick Facts About West Side Barbers and Styling Salon
West Side Barbers and Styling Salon has several strengths that contribute to its positive reputation among customers. One of its major strengths is the consistent and high-quality service provided by the stylists. Mary Ann, in particular, has built a loyal customer base due to her ability to consistently deliver great haircuts. Customers appreciate her attention to detail and the fact that she never disappoints.
Another strength of the salon is its welcoming atmosphere. Customers often mention the friendly and professional nature of the staff. The girls working at the salon are not only skilled in their craft but also provide a warm and inviting environment for customers to enjoy. The salon is described as a place where customers can feel comfortable and relaxed. This is supported by comments stating that the salon feels like home and customers can have conversations with their stylists as if they were talking to best friends.
Affordability is also highlighted as a strength of West Side Barbers and Styling Salon. The traditional barber shop setting allows for quick and efficient haircuts, ensuring customers can get in and out in a reasonable amount of time. The prices are described as very reasonable, making it an attractive option for those looking for a quality haircut at an affordable price.
The salon's ability to learn and adapt to customers' preferences is another strength. Jeff, a barber at the salon, is specifically mentioned for his ability to listen to customers' desires and deliver the requested haircut. This personalized service creates a sense of trust and loyalty among customers, who appreciate having their needs and preferences taken into account.
In addition to these strengths, the salon also has several weaknesses that should be addressed in order to improve customer satisfaction. One weakness mentioned in a customer comment is the lack of credit given to the stylist who provided the minor adjustments to the haircut. It is important for the salon to ensure that all stylists are recognized for their contributions and that customers are able to give credit where it is due. This will not only motivate the stylists but also show appreciation for their efforts in perfecting the customer's desired hairstyle.
Another weakness that could be addressed is the customer's initial disappointment with the "major trim" haircut. While it is commendable that the salon was willing to work with the customer and make the necessary adjustments, it is crucial to ensure that the initial haircut meets the customer's expectations. This may involve better communication between the stylist and the customer during the consultation phase to ensure a clear understanding of the desired outcome.
Lastly, it would be beneficial for the salon to address the lack of name recall mentioned by a customer. Remembering names and establishing a personal connection with customers can help create a stronger bond and enhance the overall customer experience. Implementing systems or practices to improve name recall, such as using a customer management software or training sessions for employees, could be beneficial in addressing this weakness.
In conclusion, West Side Barbers and Styling Salon has several strengths that contribute to its positive reputation, such as the consistent and high-quality service, welcoming atmosphere, affordability, and personalized touch. However, certain weaknesses, such as the lack of credit given to specific stylists, initial disappointment with haircuts, and the need to improve name recall, should be addressed in order to further enhance the customer experience and satisfaction.
Best TL Reviews
Mary Ann has done my hair for years. She never disappoints. The atmosphere is wonderful. All the girls are professional and friendly. Love this shop. As long as its open I wont be going anywhere else
Hands down this is a traditional Barber Shop that offers a consistently great haircut at a very reasonable price. I get a haircut with clippers and am in and out in about 10 minutes. The Owner (Mary Ann) is efficient and friendly. Old time barber shop is a refreshing environment.
I have a monthly appointment with Jeff to cut my hair. I have used Jeff the barber for many years. He learns how customers want their hair cut and listens to the cut desired by the customer.
Hands down, a hidden gem. My daughters and I go to Brittany, and she's amazing. She hits it out the park, everytime. I always leave looking my best and feeling confident.
The atmosphere in this place is great. Ask for/book with Brittany! She hooked me up with amazing color and a fresh men's cut!
You feel like you're sitting at home talking with your best friends.
I have been going there for years. I always receive great service and enjoy the conversation. It's more than just a haircut. I look forward to my times going there. They know me. It's a time to be served and enjoy the time. My haircut is always exactly as I wanted. I have never left disappointed. I leave feeling like I have a clean haircut. The price is also right.
I went in for a "major trim", and it wasn't quite working for me. I went back a few days later for a few minor adjustments, and now it's perfect and I love it! They are helpful and willing to work with you to get what you want. Wish I remembered the name of the lady who cut my hair so she could get some credit for helping me. :) I'll be back.
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West Side Barbers and Styling Salon Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 02:00 PM |
| Sunday | Closed |
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