Quick Facts About Loving Nails & Spa
Loving Nails & Spa Place is a nail salon that has received mixed reviews from customers. While some praise the quality of their work and customer service, others have expressed dissatisfaction with certain aspects of their experience. This analysis will discuss the strengths and weaknesses of Loving Nails & Spa Place based on the comments provided.
One strength of Loving Nails & Spa Place is the skill and expertise of their male staff members. One reviewer mentioned that the gentleman who assisted with their service did a very good job and seemed to know what he was doing. This suggests that the salon has capable and experienced staff who can deliver a high standard of work.
Another strength of the salon is the quality of their pedicures. One customer described their pedicure as "divine," highlighting the use of hot rocks and warm towel wraps. This indicates that the salon offers luxurious and relaxing experiences for their customers, which can contribute to overall customer satisfaction.
Additionally, some reviewers have praised the customer service at Loving Nails & Spa Place. One customer mentioned that they have been loyal to the salon for almost five years and emphasized the excellence of the customer service provided by employees named Sam and Ann. This suggests that the salon values and prioritizes customer satisfaction, which can contribute to positive experiences for patrons.
However, there are also some weaknesses that should be addressed by Loving Nails & Spa Place. One recurring complaint is the long wait time, even with appointments. Customers have mentioned that they had to wait for their scheduled service, indicating a lack of efficient time management by the salon. Long wait times can be frustrating for customers who may have other commitments or simply do not want to spend excess time waiting at the salon.
Another weakness mentioned in the comments is the lack of attention to toenail fungus. One customer stated that the staff simply applies polish without addressing the fungus. This neglect of proper treatment for an existing condition can be seen as a disregard for the health and well-being of the customers. By not addressing the issue and offering appropriate care, Loving Nails & Spa Place is failing to meet the needs of customers who may require additional attention and treatment.
Furthermore, there have been complaints about the level of professionalism displayed by certain staff members. One customer mentioned that they had a negative experience with a woman who did a poor job on their nails, cut their fingers, and scoffed at their complaints. Another customer mentioned that a different staff member did not properly clean away acrylic dust before applying lotion, which can be seen as unhygienic and unprofessional. These incidents indicate a lack of proper training or supervision, as well as a disregard for customer comfort and satisfaction.
In conclusion, Loving Nails & Spa Place has several strengths, including skilled male staff members, high-quality pedicures, and positive customer service experiences. However, there are also weaknesses, such as long wait times, neglect of toenail fungus, and instances of unprofessional behavior. Addressing these weaknesses can help improve the overall customer experience and satisfaction at Loving Nails & Spa Place.
Best TL Reviews
When I went here with my mother and sister for our scheduled appointment, we asked for the deluxe pedicure. My mom and I proceeded to get stuff added to our water and my sister did not. She asked the lady a few times and was ignored. I then asked her and the said she told her that she was too tired to do that today. We made an appointment and are paying for a service that we wanted to be done. We should not be told no, they are too tired to complete that service in the way in which we ask.
I am giving three stars because the gentleman there did very good work. Unfortunately the woman I was left with to complete my nails did a very bad job. I went to get my acrylics removed as well as have a manicure done. I was first sat with a woman who didn’t know how to remove acrylics so the gentleman stepped in to shave them down and apply acetone. He did a very good job and seemed to know what he was doing. I was then passed to another woman who took the foils off after only a few minutes, meaning the acrylic hadn’t soaked enough. Her solution was to file down all of the acrylic. She cut my fingers and when I complained she scoffed at me. She shaved the edges of my real nail on my thumb so much that it is very soft and painful to the touch days later. You can see the unevenness of my nail and the redness where she shaved the nail too deep. Once she was done shaving the acrylic she proceeded to put lotion on my hands and arms, without brushing away the acrylic dust. When I asked to wash my hands first, because she was rubbing acrylic dust up my arms, she again scoffed at me. When I sat back down after washing my hands she didn’t even finish the manicure and just painted my nails. It was very immature and unprofessional.
They do good work. But the wait time was a little long, I know it's v~day today. But I wanted to get away anyways lol. They really take there time. I hate feeling rush. I will be back m.
Pedicure was divine! Hot rocks, warm towel wrap, the works!
I find that the staff ignores toenail fungus by just applying polish. Once my fungus clears, with a prescription product, i will bring my own tools & polish.
Excellent customer service. I've been with them for almost 5 years. Sam and Ann are great. I really recommend this place to everybody.
I’ve been loyal to Loving Nails for over a year now. I keep coming back because of their consistently amazing service. Sometimes I will have to wait even if I make an appointment but it’s so worth it. Lucy always takes her time in making sure my nails are perfect. I was in a pinch one day and tried another salon and quickly regretted it. Thanks loving nails for always being the best!
The best place to go to get your nails done. Sam is amazing. I highly recommend him!!
Loving Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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