Love on a Leash Grooming

+1 701-837-5508

721 N Broadway, Minot, ND 58703 United States of America

Open Today:

Quick Facts About Love on a Leash Grooming

Love on a Leash Grooming place has several strengths based on the comments provided. Firstly, the grooming place seems to provide excellent service and meet the clients' expectations. Customers mentioned that the groomers did a phenomenal job and followed their instructions precisely. This attention to detail and ability to understand and fulfill specific grooming requests is a valuable strength for Love on a Leash.

Another strength is the ability to handle different types of dogs, including senior dogs and puppies. Customers noted that the groomers were able to work well with both older dogs and young puppies, which requires different techniques and patience. This demonstrates the groomers' versatility and ability to adapt to the needs of different dogs, making Love on a Leash a suitable choice for various pet owners.

Clients also appreciate the friendly and professional staff at Love on a Leash. Multiple comments mentioned the kindness and attentiveness of the groomers, highlighting their ability to create a positive experience for both the dogs and their owners. This friendliness helps create a welcoming atmosphere and builds trust between the groomers and clients.

However, there are some weaknesses that should be addressed by Love on a Leash Grooming place. One particular issue mentioned by a customer is the pricing. Comparisons were made to other grooming places, suggesting that Love on a Leash might be charging higher prices for similar services. While it is not clear whether the higher prices are justified by superior quality or additional services, it is an aspect that should be considered by Love on a Leash management.

Another weakness that emerged from the comments is inconsistency in service quality and customer treatment. One client mentioned receiving excellent service from a specific staff member but a disappointing experience with another staff member. This inconsistency in service can cause dissatisfaction and confusion among customers who expect the same level of professionalism and care from every member of the grooming team. It is crucial for Love on a Leash to ensure consistent service quality across all staff members to maintain customer satisfaction.

Furthermore, there was a specific incident mentioned by a customer where they were treated rudely by a groomer, and their feedback from a previous visit was disregarded. This kind of behavior creates a negative impression and damages the reputation of the grooming place. It is essential for Love on a Leash to address this issue and ensure that all staff members treat customers with respect and professionalism, irrespective of any previous conflicts.

In conclusion, Love on a Leash Grooming place has notable strengths such as providing excellent grooming services, handling different types of dogs, and employing friendly and professional staff. However, there are weaknesses in terms of pricing, inconsistency in service quality, and instances of disrespectful behavior towards customers. Addressing these weaknesses will help Love on a Leash maintain and improve its reputation in the grooming industry.

Best TL Reviews

We took our 13 year old dog there for the first time, and they did a phenomenal job! They did exactly as I asked. It must have been a pleasant experience for my dog because she was not anxious at all when I picked her up. She is usually very stressed! I highly recommend Love on a Leash!

Love this place! They did very well with a 4 month old puppy who needed her nails clipped. Will definitely continue using the services here!

Pricing: Minot charges more for these services as it is but more than pet supplies plus and the service was similar.

Staff: The woman who is pregnant is very sweet and attentive. We had our small dog service with her and she communicated everything about the service. We brought our large senior dog in and we did not receive the same service. We paid for deshedding and my dog is still shedding and has hair all over him. They did not trim his nails or explain why? On both accounts another female groomer there was very rude, dismissive to the staff and and us and not friendly. She was the one who took out senior dog in and was done in under 2 hrs which would had been great had we seen the results we paid for.

Overall: The only reason I’d return is for the staff member who was very professional, thorough and caring. I won’t return it’s not worth the money for the service received only because it’s the closest option to town.

Absolutely wonderful. Not only did they get them in right away, they were also so patient and kind. My puppers hate getting their nails clipped but everyone at love on a leash was so gentle and caring and made things so much easier on everyone

I've been taking my dogs here for years. Very friendly and professional. I have 3 poms and Love on a Leash knows how to handle their fur.

Anna did a wonderful job! So thankful she was gentle with my two doggies.

Off and on we've brought our dog to be groomed at this establishment. The last time we brought our dog in it wasn't a very good cut and we brought it to their attention and asked what they could do to fix it. They said there was nothing that they would do to fix it. We left very frustrated. We found a different groomer and had to pay more to get the haircut fixed. Our current groomer is no longer in business, so we thought we would go back to Love On A Lash and give them another try. When I brought my dog in last week, the gal who helped me took down all the information and then 5 hours later I was called in to pick up my dog. I was told that they only washed our dog and trimmed his nails and refused to cut his hair because they were so upset that we had given feedback the last time we were in. They told us that we were no longer welcome in their establishment. I was charged $80 for the wash and nail trim. I was so sad to be treated so rudely and still charged a crazy amount of money. Buyer beware.

I have taken my dog there for a 6 years, very friendly and They do Really Great work. They take amazing care of My dog who is terrified of Water,Haircuts,nails...all the above!!