Ti Nails Salon

+1 334-363-2319

1515 2nd Ave D, Opelika, AL 36801 United States of America

Open Today:

Quick Facts About Ti Nails Salon

Ti Nails Salon has received a variety of comments from customers, providing insight into the strengths and weaknesses of the salon. By analyzing these comments, we can gain a better understanding of what makes this salon stand out and what areas may need improvement.

Strengths: 1. Great experience and professionalism: One customer mentioned that they had a great experience at Ti Nails Salon, highlighting the professionalism of the staff. This indicates that the salon excels at providing excellent customer service and maintaining a high level of professionalism.

2. Social Distancing: Another customer appreciated that the salon kept social distancing measures in place during their visit. This suggests that the salon prioritizes the health and safety of their customers, which is especially important during the COVID-19 pandemic.

3. Saving personal belongings: A customer mentioned that they left their shoes at the salon and the staff saved them, ensuring they were in the same spot when they returned. This shows that the salon values their customers and goes the extra mile to take care of their belongings.

4. Personalized service: Ti Nails Salon is praised for offering personalized service at the best prices. This indicates that the salon is attentive to individual customer needs and provides tailored services to meet their preferences.

5. Skill and expertise: Several customers specifically mentioned their satisfaction with the salon's eyebrow services, emphasizing the skill and expertise of the staff, particularly Cindy. This suggests that the salon has a strong team of professionals who excel in specific services, such as eyebrows.

6. Entertainment factor: A customer highlighted the amusing interactions with the nail tech, Tom, and his mother during their visit. This suggests that the salon offers an enjoyable and entertaining atmosphere, enhancing the overall customer experience.

Weaknesses: 1. Long wait times: One customer expressed dissatisfaction due to a 4-hour wait time. This indicates that the salon may struggle with managing appointments and ensuring timely service. Long wait times can lead to frustration and may deter customers from returning.

2. Quality issues: Another customer complained about the result of their pedicure, expressing unhappiness with the outcome. Additionally, they mentioned that their friend's nails were also disappointing. This suggests that there may be inconsistencies in the quality of services provided at the salon.

3. Customer rudeness: A comment pointed out that some customers were rude and degraded the staff but the employee remained patient and professional. While this showcases the employee's professionalism, it also suggests that the salon may encounter challenging or disrespectful customers.

4. Walk-in appointments: A customer mentioned that it would be beneficial for the salon to cut down on walk-ins to allow for a more detailed and less rushed experience. This indicates that the salon may struggle with managing walk-in clients, potentially affecting the overall customer experience and quality of service.

In conclusion, Ti Nails Salon has several strengths, including great customer service, professionalism, social distancing measures, personalized services, and skilled staff. However, areas for improvement include managing wait times, addressing quality concerns, and finding strategies to handle challenging customers and walk-ins more effectively. By addressing these weaknesses, the salon can continue to build a positive reputation and provide an exceptional experience for their customers.

Best TL Reviews

Great experience and they worked me in and still kept Social Distancing and professionalism! I'm going for my pedi everytime. I even left my shoes there and they were in the SAME SPOT! They saved them for me! I HIGHLY RECOMMEND!

The foot pic is what u wanted but look at what I got after waiting 4 hours I am very unhappy ???? and will never be back my friends nails or so bad as well i really wish I didn't have to give a star on this they really don't need any star's

I love Cindy!! She's so friendly and always does my brows perfectly! No one else but Cindy has touched my brows for the last 10 years~

Man Tom & his mother are HILARIOUS! Not only was it an awesome nail experience but it was entertaining af too! I found MY PLACE finally after years of searching for an A1 nail tech and salon. I'm so happy. Can't wait to come back for the flames!! ????????

They are great I love them.

Personalized service. Best prices on service.

The lady who works here is amazing! I go here regularly to get my eyebrows done and occasionally nails. I have NEVER been disappointed by this place. I have also noticed she is extremely patient. She is degraded and spoken to very rude by some of the customers who come in here and she has never been rude or unprofessional towards them. I just want to let her know that I love her and her awesome business! 10/10 would recommend to anyone, anytime.

I didn't know my feet could look so great!????????. Friendly patient people, with great

????????conversation???????? in a no pressure atmosphere! Though cut out some time walk-ins, with their no rush amazing detail. I'm VERY IMPRESSED! fingers & toes, eyebrows and lashes, one stop shop for looking fabulous!