Quick Facts About Star Nails
and always takes good care of me. The staff is friendly and the salon has a welcoming and comfortable atmosphere. The prices are reasonable and the quality of work is great. I highly recommend Star Nails.
Based on the comments provided, Star Nails has several strengths that make it a popular choice among customers. One of the biggest strengths is the exceptional service provided by the owner, Anthony, and his staff. Multiple comments mention the amazing work done by Anthony and how customers have never been disappointed. This highlights the skill and expertise of the staff at Star Nails.
Another strength is the excellent customer service and attention to detail. Customers mention how they are treated like royalty and how the staff takes good care of them. The patience and willingness to accommodate specific requests, such as fixing something a customer doesn't like, further showcase the commitment to customer satisfaction. This personalized approach creates a welcoming environment where customers feel comfortable and taken care of.
In addition, the positive comments about the salon's atmosphere and the friendly nature of the staff highlight another strength. The salon is described as welcoming, and customers feel like they are part of a family when they visit Star Nails. This sense of community fosters a positive experience and encourages customers to return.
The reasonable prices and quality of work are also mentioned as strengths by customers. The comments reflect satisfaction with the value for money, as customers feel they are getting a great service at a fair price. The salon's ability to consistently deliver high-quality work further adds to its strengths.
However, despite the positive comments, there are some weaknesses that need to be addressed. One comment mentions a negative experience where the customer had their dip manicure removed in a painful and rushed manner. This highlights a lack of attention to detail and proper technique, which can be detrimental to the salon's reputation. Addressing these issues and ensuring that customers receive proper care during all services is crucial to maintaining a positive reputation.
Another weakness mentioned is the long wait time for a scheduled appointment. Customers expect punctuality and efficiency when they have a scheduled appointment, and a 45-minute wait can be frustrating. This issue needs to be addressed to improve the overall customer experience.
Furthermore, one comment mentions issues with the longevity of the gel polish and the application of glitter. The chipping and peeling of the gel polish and the uneven application of glitter reflect a lack of attention to detail during the service. To address this weakness, the salon should focus on proper product application and ensuring that customers receive a long-lasting manicure.
In conclusion, Star Nails has several strengths that make it a popular choice among customers. The exceptional service provided by the owner and staff, the welcoming atmosphere, reasonable prices, and high-quality work showcase the salon's commitment to customer satisfaction. However, there are some weaknesses in terms of attention to detail, wait time for appointments, and product application that need to be addressed to further improve the overall customer experience.
Best TL Reviews
I can’t say enough good things about this nail salon! The owner Anthony is amazing as is his entire staff! I take my 81 year old mom here for pedicures and they treat her like royalty. Anthony does amazing work … I’ve never been disappointed! I would love to keep this gem a little secret but I will do you a favor and tell you go there for your next nail appointment
I went to Star Nails to get a dip manicure removed. They soaked my nails for 30 seconds and then ripped off the polish. It was so painful. And then the manicure I received was awful and rushed. I left the salon with jagged, uneven nails. Needless to say I will not be going back.
Waited 45 minutes when I had a scheduled appointment. The gel started chipping and peeling 3 days after I got them done. The glitter was applied so far down from my cuticle that it already looks like it needs a fill. This picture was taken 5 days after I got the manicure. All of the nails have different thicknesses. I paid, left a nice tip but I won't be back.
Very patient with me ( I wiggle a lot,) Antony was wonderful me and didn’t get upset when I bumped. 10/10 would recommend, took very good care of me. Welcoming environment wasn’t afraid to say hey I don’t like that can we fix it? Thank you guys!
Rita did an amazing job on my nails! This was my first time at the salon and I was very impressed. I will be back again! Thank you!!
The whole staff is awesome and professional. They are really nice and know how to hold a great conversation. I feel like I am apart of a family every time I come. The owner Anthony is very funny and Rose, who does my nails, is very sweet. The prices are reasonable and the work is great. I just moved to the Milwaukee area and I am very happy that I took a chance and stopped in Star Nails.
Anthony did an amazing job! He is so personable and fun. He even made an exception for my family to get our pedicures and opened on Sunday because it was my wedding week! I would highly recommend this salon!
I have gone here on and off for over 13 years. I like this place. Tony is awesome
Place Pictures
Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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11. Empire Cuts