Quick Facts About K & K Nails
K & K Nails Place is a nail salon that receives a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, we will examine the comments provided.
Starting with the strengths, several customers praise the quality of the work done at K & K Nails Place. According to one reviewer, everyone at the salon does amazing quality work for any service offered. The reviewer specifically mentions Bruce's gorgeous nails and nail art, indicating that the salon has skilled technicians who are capable of creating stunning designs. Additionally, a customer's positive experience with Heidi suggests that the salon has multiple talented nail technicians who consistently deliver excellent results. This consistency in delivering high-quality work is a significant strength for K & K Nails Place.
Customer service is another strength mentioned by one of the reviewers. They felt comfortable and welcome during their first visit, stating that the staff provided awesome customer service. This positive impression of the salon's customer service indicates that the employees are friendly, professional, and attentive to the needs of their customers. Good customer service is instrumental in creating a positive salon experience and can lead to customer loyalty and positive word-of-mouth recommendations.
The attention to detail is praised by a satisfied customer who appreciates the fact that their nails are never thick. This attention to detail demonstrates that the technicians at K & K Nails Place take care to ensure that the nails look natural and well-manicured. It is likely that this attention to detail contributes to the overall high quality of the salon's work.
Moving on to the weaknesses, one negative comment mentions that the customer was denied service after disputing a previous transaction and experiencing issues with the nail technicians in the past. They mention that their nails were messed up and an ingrown toenail was aggravated during a previous visit. Although the specific issues with the service are not clearly defined, the customer's negative experience indicates that the salon may have inconsistencies in the quality of their services. This inconsistency can be a weakness as it can lead to a lack of trust and customer dissatisfaction.
Another negative comment focuses on a negative experience with a specific nail technician. The customer mentions that their husband ended up with an infection after his pedicure, suggesting that the technician may have been too rough during the service. Additionally, the customer mentions that during their own visit, the technician argued with them and disregarded their preferences. This negative experience with a particular nail technician is a weakness that indicates a lack of professionalism and attention to customer needs. It is important for the salon to ensure that all technicians are consistently providing a positive and attentive experience for their customers.
In conclusion, K & K Nails Place has several strengths that include high-quality work, positive customer service experiences, and attention to detail. These strengths contribute to the positive reputation of the salon. However, weaknesses such as inconsistency in service quality and negative experiences with specific nail technicians indicate areas for improvement. By addressing these weaknesses, the salon can enhance its overall customer satisfaction and reputation.
Best TL Reviews
I love this place! Everyone is so sweet and they all do amazing quality work for any service. Bruce does the most gorgeous nails and nail art. Heidi did the beautiful nails in my photo. You will not be disappointed if you bring your business here. I recommend them to everyone!
Brought my husband here for his first pedicure. He's been hesitant to come with me due to his slightly ingrown toe nails. The nail techs were friendly, professional, and welcoming. The tech who worked on my husband's feet was fantastic! She cleaned up his toes and got the nails out gently. I got a gel pedicure and manicure -- it looks great!
We're both very pleased with this salon and will return next month for another pedicure. :)
Love my nails! Heidi does a great job. Bruce is amazing as well!
Customer service is very awesome.! my first time there I feel very comfortable and welcome.
My new nail shop ????????????????
Denied service because I had to dispute a transaction a couple months back after 2 of the nail techs messed up my long natural nails to the point I had to cut them and start over as well as messing with an ingrown I had on my toe that inflamed it so bad it was gooing. Went back a couple months later giving them another shot multiple times by myself and with my kids and was never told anything. Set up my regular appt with Tom who knows what he’s doing and when I went in the guy who sits at number one denied service. Didn’t really know how to respond other than like why all of a sudden when I’ve been back at least 5 times since then. The techs should be more trained on services especially when it’s natural nails they’re dealing with. 10/10 do not recommend.
Love the attention to detail. My nails are never thick. They always do an amazing job! Try nail tech that did on table 3. She is amazing!
My husband and I went to get a pedicure, unfortunately the lady who did my husbands pedicure dug into his toe so deep that he ended up getting an infection, that still hasn't healed and its already been a week!
A couple of days later, I go in to get my nails done, the older gentleman who was doing my nails, argued with me the whole time telling me I couldn't get the dip done because my natural nails were too long. Funny I had the dip on my nails for years and haven't had an issue. Then he proceeded to cut all of my nails so short, which I told him I DID NOT WANT. I will NOT be going back to this salon which is really unfortunate as I really liked going there. It's just sad that it takes a fun new people to ruin a good thing.
Hopefully the owners will get the message and do something about these people.
I love the work they do here!
Place Pictures
K & K Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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