Suggie's Fashion-Beauty Supplies

+1 573-336-5798

1018 Missouri Ave # 11, St Robert, MO 65584 United States of America

Open Today: -

Quick Facts About Suggie's Fashion-Beauty Supplies

Suggie's Fashion-Beauty Supplies place, as described by the comments, has both strengths and weaknesses. In order to analyze the strengths and weaknesses, let's first look at the positive comments made by customers.

Strength 1: Wide range of products not carried by major retailers (e.g., Walmart, Aafees) Comment: "They have a ton of ethic products that are not carried by Walmart or Aafees."

This indicates that Suggie's Fashion-Beauty Supplies offers unique products that are not easily found elsewhere. This could be a strong selling point for customers looking for specific ethnic beauty products.

Strength 2: Friendly and helpful customer service Comments: "Customer service was amazing," "The woman working was phenomenal! She was very polite and helped us with everything we needed without hesitation."

Positive comments regarding the friendly and helpful nature of the staff suggest that Suggie's Fashion-Beauty Supplies values customer satisfaction. This can contribute to a positive shopping experience and repeat business.

Strength 3: Competitive pricing Comment: "Their prices were great as well."

Offering competitive prices could attract price-sensitive customers who are looking for affordable beauty and fashion products. This can be a strength in attracting a wide customer base.

Strength 4: Clean and professional environment Comment: "The place and people are extremely clean and professional."

A clean and professional environment helps create a positive impression on customers. It suggests that Suggie's Fashion-Beauty Supplies prioritizes hygiene and professionalism, which can enhance the overall shopping experience.

On the other hand, there are several weaknesses mentioned in the comments that need to be addressed.

Weakness 1: Pressure to leave at closing time Comment: "At closing, the owner will tell you that they are closing over and over until you feel pressured to leave."

Pressuring customers to leave at closing time can create a negative experience and discourage customers from returning. This should be avoided to ensure a positive customer experience.

Weakness 2: Instances of rude behavior and discomfort Comments: "They was rude," "First time I was followed by two people for 15 minutes before it became uncomfortable," "The employee stopped her by stomping AT her by the door."

The instances of rude behavior, feeling uncomfortable, and being watched imply poor customer service and a lack of respect towards customers. This can greatly impact the reputation of the store and deter potential customers from shopping there.

Weakness 3: Perception of racial profiling Comments: "I caught her also watching me and the other black woman on the monitors," "Acted like they didn't want me touching anything."

The perception of racial profiling, as implied by the comments, is a serious concern that needs to be addressed immediately. Any discriminatory behavior can lead to legal and reputational repercussions for the business and should be comprehensively addressed and rectified.

Weakness 4: Perception of over-monitoring and suspicion Comments: "The employees are whack as heck," "Like the hair supplies and stuff there just the people that work there were watching me as if I was going to steal when I clearly had everything in my hand."

The perception of over-monitoring and suspicion can create an uncomfortable and unwelcoming atmosphere for customers. It's important to strike a balance between security measures and customer comfort to avoid driving away potential business.

In conclusion, Suggie's Fashion-Beauty Supplies has strengths such as a wide range of unique products, friendly customer service, competitive pricing, and a clean environment. However, it also has weaknesses related to pressuring customers at closing time, instances of rude behavior, discomfort, perceived racial profiling, and over-monitoring. Addressing these weaknesses is essential to maintain customer satisfaction and improve the overall shopping experience at Suggie's Fashion-Beauty Supplies.

Best TL Reviews

At closing, the owner will tell you that they are closing over and over until you feel pressured to leave. They have a ton of ethic products that are not carried by Walmart or Aafees.

First time going here And I absolutely love it! So many products and definitely worth the money. Customer service was amazing the lady that assisted me was so friendly, so nice and just all around pleasant. Thank you so much!!

The woman working was phenomenal! She was very polite and helped us with everything we needed without hesitation. They have a huge selection if wigs and extensions. They have purses, headbands, hair products and way more than you can list. Their prices were great as well. It was a wonderful experience.

My wife got lash extensions here and loves them. They are the best price, stay on the longest, and the place and people are extremely clean and professional. She and I were amazed!

They was rude. Had my mask on. Coughed one time. And was told I needed to go use. Hand sanitizer. They watched every move I made. Acted like they didn't want me touching anything. I was very surprised. How rude, and hateful. They was.

Good selection, but the employees are whack as heck.

First time I was followed by two people for 15 minutes before it became uncomfortable. This time, I waited outside for my teenagers to go in and buy lip gloss.

I had to go to the bathroom so i told the kids to hurry up. My youngest put the eyelashes she was going to get back, and the employee stopped her by stomping AT her by the door, asking her what she did with it.

I'll pay extra and go to Sally's from now on.

One of the women that work here watched me the entire time I looked around. I caught her also watching me and the other black woman on the monitors. When she saw that I was looking at her she tried to quickly walk away from the monitors. I will no longer shop here.

Like the hair supplies and stuff there just the people that work there were watching me as if I was going to steal when I clearly had everything in my hand. Which was very rude and I should have put the stuff back!