Angel Nails

+1 320-231-2303

1605 1st St S Suite A6, Willmar, MN 56201 United States of America

Open Today: Closed

Quick Facts About Angel Nails

Strengths:

1. Skillful and knowledgeable nail technicians: Multiple comments highlight the expertise of the nail technicians at Angel Nails. They are praised for their ability to do various types of nails, including both manicures and pedicures. Customers mention that their nails always look perfect after getting them done at this salon.

2. Relaxing and soothing experience: The hand massage provided during a manicure and the lower leg massage accompanying a pedicure are highly appreciated by customers. These additional services contribute to a sense of relaxation and enhance the overall experience at Angel Nails.

3. Wide range of beautiful colors: Customers mention the availability of beautiful colors at Angel Nails. This aspect allows individuals to have a variety of options to choose from and customize their nails to their preferences.

4. Clean and well-maintained facilities: A cleanliness factor is often highlighted in the comments. Clean facilities create a pleasant and hygienic environment for customers, ensuring their safety and comfort during the nail services.

5. Professionalism: Multiple comments emphasize the professionalism of the nail technicians at Angel Nails. Customers appreciate the quiet and professional demeanor of the staff, indicating that they conduct themselves in a respectable and proficient manner.

Weaknesses:

1. Poor communication skills: One customer complained about poor communication from the salon. When the customer called ahead to inquire about getting a pedicure, they were told it was possible, only to be turned away upon arrival. Lack of clear communication can lead to disappointment and frustration for customers.

2. Inconsistent customer service: While most comments praise the customer service at Angel Nails, one negative review stands out. The customer described the staff as rude, mentioning a lack of communication and poor treatment. This suggests a potential inconsistency in customer service quality, with experiences varying among different staff members.

3. Limited ability for design: A customer expressed disappointment about the salon's inability to do nail designs. They were expecting a simple design but were told that it couldn't be done, resulting in clear nails without any color or design. This limitation in design options may be a drawback for customers seeking more creative and personalized nail art.

4. Rough treatment during the service: One customer complained about the technician being rough with their nails during an acrylic nail service. Rough handling can cause discomfort and potential damage to the nails, leading to a negative experience for the customer.

5. Potential for overcharging: A customer reported being forced to pay a $30 tip without consent. This incident suggests a potential issue with transparency regarding pricing and tipping. Such practices can leave customers feeling taken advantage of and may contribute to a negative perception of the salon.

In conclusion, Angel Nails has several strengths, including skilled nail technicians, relaxing services, a wide range of colors, clean facilities, and professionalism. However, there are weaknesses to consider, such as poor communication skills, inconsistent customer service, limited design options, rough treatment during services, and potential for overcharging. By addressing these weaknesses and consistently delivering on their strengths, Angel Nails can enhance the overall customer experience and improve customer satisfaction.

Best TL Reviews

These professionals really know how to do all types of nails! I have had numerous pedicures and several manicures done here. They always look perfect! The hand massage you receive with a manicure or lower leg massage you receive with a pedicure are so relaxing, too. Beautiful colors available. Very clean facilities. Professional nail technicians.

12/07/2022: ANOTHER Wonderful relaxing Pedicure! ???? If you are “high-maintenance, run late for times services or expect flawless service just before closing, please, choose another provider. These people are quiet but professional nail service providers. Clean and bright space. Their pedicures are wonderful! ????

I’ve been going here since I was in middle school (I’m in college now) they have always done an amazing job. Customer service is amazing. Absolutely love coming here. Definitely recommend

So rude. I called in around 6:10 if I could come get a pedicure and the lady answered saying I could, only for me to get there (6:18) and the other male sent me home saying they were closing. I get they close at 7 but if so communicate that, or tell me you simply can’t. I was standing there while they just ignored me when I pointed out that the lady said I could come. Poor communication skills; HORRIBLE customer service.

They always do a good job on my nails.

Great service! Nails last a long time. Can get them done quickly. Love the pedicure massage chairs.

If I could give them double stars I would!!! My nails were done at another salon while I was out of town,and one chipped horribly! NOT ONE salon would help me and fix just one nail that was not their work except here! It literally took 10 minutes and the results were BEAUTIFUL! I booked pedicures and tipped as well as I would have for a full set!! ????

i always get my acrylics done here, they don’t talk much but personally i like that! i go there to relax while getting my nails done, and i don’t like to be bothered. they always do a wonderful job on my nails and have never once been rude to me. i’m a regular costumer for them and they always are appreciative towards me, and can always make my nails look like the picture i show them!

Very very rude. I got acrylics for the first time and I asked if they could do a simple design and they said they can’t do designs so he just did clear nails without even asking literally CLEAR no color or design nothing. The guy doing my nails was very rough with my nails. They also made me pay them a 30 dollar tip (full price I paid was 80$) without even asking!! DO NOT GO HERE specially if your a teenager because they will take advantage of you and treat you very rudely.