Quick Facts About Hair Haven
Hair Haven Place, located in Riverdale, Utah, has received a mix of positive and negative comments from customers. In this analysis, we will examine the strengths and weaknesses of the salon based on the comments provided.
Strengths:
1. Expertise in Ethnic Hairstyles: According to one customer, Shaquetta, the stylist at Hair Haven Place, does a fantastic job with most ethnic hairstyles. She is fast and skilled, ensuring that customers are satisfied with their hairstyles.
2. Friendly and Welcoming Atmosphere: Several customers mentioned feeling at home and welcomed when visiting Hair Haven Place. This positive ambiance contributes to a comfortable experience for clients.
3. Reasonable Prices: The salon's prices have been described as reasonable. This affordability can attract a wider range of customers who are looking for quality hair services at a fair cost.
4. Extensive Hair Selection: Customers are highly impressed with the range of synthetic and human hair available at Hair Haven Place. They mention that the selection is better than anywhere else in Utah, making it worth the hour-long drive for some.
5. Versatility with Hair Types: Another strength of this salon is its ability to work with all hair types. Customers with various hair textures can trust Hair Haven Place to deliver satisfactory results.
6. Proven Track Record: One loyal customer has been visiting Hair Haven Place for 21 years, indicating a long-standing history of customer satisfaction. The fact that the salon has expanded over the years is a testament to its success.
7. Excellent Customer Service: Customers appreciate the service and team atmosphere at Hair Haven Place. They feel comfortable, cared for, and welcome, which enhances their overall experience.
Weaknesses:
1. Limited Availability for Appointments: While Hair Haven Place is praised for its popularity, it can be challenging to secure an appointment on short notice. Customers are advised to schedule their appointments before leaving to ensure availability.
2. Discriminatory Mask Policy: One customer complained about being required to wear a mask in the salon and being asked to purchase one for $4. This policy may be seen as discriminatory, as it potentially discourages customers from certain socioeconomic backgrounds.
3. Inconsistent Service Quality: One customer had a negative experience with a textured perm, where her hair began falling out and she ended up with an uneven bald spot. It is unclear whether this was an isolated incident or indicative of a broader issue with the salon's chemical treatments.
In conclusion, Hair Haven Place possesses several strengths that make it an appealing choice for customers seeking hair services in the Riverdale, Utah area. They have expertise in ethnic hairstyles, a welcoming atmosphere, reasonable prices, a wide hair selection, and a reputation for working with all hair types. However, there are areas for improvement, such as ensuring appointment availability, addressing the discriminatory mask policy, and maintaining consistent service quality. By addressing these weaknesses and capitalizing on their strengths, Hair Haven Place can continue to satisfy its customers and grow its reputation.
Best TL Reviews
Shaquetta does a fantastic job with most ethnic hairstyles. She is fast and very good at what she does. She is personable and makes you feel at home when you are there. Her prices are reasonable, however if you need an appointment make sure you schedule before you leave as she tends to stay fully boomed and short notice appointments are rarely available.
Went in to buy hair and they told me I couldn't be in there without a mask. Offered to sell me one for $4 to buy a bag of $5 hair. Just order it online or will be easier.
Best selection of hair I've seen anywhere in Utah. Rooms of synthetic and human hair. Definitely the best prices. Hair is also done here. Worth the hour drive from tooele.
These ladies know how to do hair. They have 5 rooms of hair all types from lace front to individual pieces. And their prices are hard to beat. They work with all hair types.
I’ve been coming here since I was little to get my hair done by Schqueta! It’s always a welcoming, family like experience. I now come here for all my Lace-front wigs and when I say this is the only place I’ll spend money on my hair care products. I mean it! Even when I’m being picky and want different colors or styles, they are great with figuring out a way to make it happen!
Last may 2020 I got a textured perm and it was so cute I loved it but the thing is I realized that chunks of my hair was falling out and I had a bald spot on the top of my head and it was so uneven I had to buzz my hair off that was my first and last bad experience with them I have been there multiple times before for crochet braids and it was good but when I got the perm she left it on for to long and the lady kept complaining about the smell and how long it was taking etc. but I will not be going there agian they totally ruined my hair but I don't know if any of you guys would understand but my hair was my life and she ruined it I believe that it was the owner who took care of me but I don't recommend going here for a perm or textured perm. I dont know how or know if you can add photos but I would add them if I could.
I love going to hair haven in Riverdale. I met the owner 21 years ago right after she opened her store!. I have watched the store expand over the years. I am always excited and satisfied when I go there to buy my hair supplies! Keep on doing it baby! Thank you for always having what I need as well as you great prices!!.
Service and team atmosphere are above and beyond. It just feels like home ???? Guaranteed the best in Utah. I highly recommend what are you waiting for?
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Hair Haven Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 05:30 PM |
| Wednesday | 09:30 AM - 05:30 PM |
| Thursday | 09:30 AM - 05:30 PM |
| Friday | 09:30 AM - 05:30 PM |
| Saturday | 09:30 AM - 02:30 PM |
| Sunday | Closed |
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Location
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