Quick Facts About Floral Nails
Floral Nails Place has received a mixture of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, let's take a closer look at the comments provided.
Strengths:
1. Excellent customer service: Many customers have expressed their satisfaction with the way they are treated at Floral Nails Place. They appreciate the friendly and professional staff who make them feel welcome and valued. This indicates that the salon has a strong focus on customer service and is successful in creating a positive experience for their clients.
2. Skillful nail and waxing services: Multiple customers have praised the salon for the quality of their nail and waxing services. They have been consistently satisfied with the results and have been loyal customers for a significant period of time. This suggests that the salon has experienced and skilled technicians who perform their services effectively.
3. Clean and well-kept salon: One customer noted that Floral Nails Place is a very well-kept and clean salon. This indicates that the salon prioritizes cleanliness and hygiene, which is important in a beauty salon setting. A clean and well-maintained environment can enhance the overall customer experience.
4. Quick service despite busy atmosphere: Despite being a busy salon, customers have mentioned that they were accommodated and served in a timely manner. This suggests that the salon is efficient in managing their workload and strives to provide prompt services to their clients.
Weaknesses:
1. Inconsistent service quality: Not all customers have had positive experiences at Floral Nails Place. Some have mentioned receiving subpar service, such as a customer whose daughter had a horrible experience with a technician. This inconsistency in service quality indicates that there may be a lack of proper training or supervision, leading to variations in customer satisfaction.
2. Lack of attention to customer preferences: Several negative comments mention that the salon did not take into account their specific requests or preferences when providing services. This includes instances where customers were not satisfied with the final result or experienced discomfort or pain due to lack of attention during the service. This suggests that there may be a lack of communication or attention to detail at the salon.
3. Overpriced services: One customer mentioned that the services at Floral Nails Place are expensive, indicating that the salon may not offer competitive pricing compared to other salons in the area. This can be a deterrent for potential customers who are seeking affordable options.
4. Inadequate response to customer complaints: Some customers who had negative experiences stated that they would not recommend the salon and felt that their concerns were not adequately addressed. This indicates a potential weakness in the salon's customer service and problem-solving skills. Failing to address and resolve customer complaints can lead to a decline in customer loyalty and reputation.
In conclusion, Floral Nails Place has strengths in terms of excellent customer service, skillful nail and waxing services, a clean salon environment, and efficient service despite a busy atmosphere. However, weaknesses such as inconsistent service quality, lack of attention to customer preferences, overpricing, and inadequate response to complaints should be addressed in order to maintain and improve customer satisfaction.
Best TL Reviews
Get treated well every time I come in. They do a wonderful job on both hands and feet. Get my eyebrows waxed too. I’ve always been happy with the services performed,been coming here 10 years or longer. Love the staff.
If I could give 0 stars I would. My daughter went there today and had a horrible experience. When she called she was told she would be next if she came in. When she arrived she had an extremely long wait. For a simple set of nails and a photo of what she wanted she got the total opposite and he cut her multiple times leaving her fingers in terrible pain. I would never recommend again and you will waste your money just like she did and it's not cheap. Terrible expensive service is what you will get.
If I could give this nail salon 0 stars I would. I was referred by someone to go here. BIG mistake. I read the reviews and should’ve listened to the negative feedback. I got a French medi and asked for specific things over 3 times and the guy still kept wanting to do his own style. I told him I did not like it and at first he acted like he did not want to do my nails over until I said I was not paying for it. Also , the guy cut me 3 times with his drill and rushed when doing my nails over. Horrible. Will not be going back. Should’ve went to my normal nail salon Angel nail in Dunnellon. Clear nails should not be cloudy looking like how he did. Went here on 10/17/22 just so you know it’s recent.
Always a good place for getting my nails done. This has become the only place I go when I want to pamper myself or get ready for an event. The people have always been friendly in the 10 years I've been visiting.
Phenomenal work by this man here this nail salon is very well kept and clean. He was so patient with my indecisiveness on nail design. I’m in love such a simple, and elegant style. They were busy but got me in quick! Can’t wait to come back❤️
This is a very busy place. Everyone was very friendly & the girl that did my nails was fantastic.
I have never tried gel polish and decided to get it professionally done the first time. when I made the appointment the girl asked if I had a preference and I told her it was my first time. Well she put me with Mr Lee and I have never had a manicure this bad. I showed it to a co-worker and she said she didn’t want to say anything because she thought I did it myself and I told he I would have done a better job!!! I will never go back there.
Nice and professional staff!! Did a great job on my nails and eyebrows..
Place Pictures
Floral Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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