Beauty Nails

+1 508-324-9979

824 N Main St, Fall River, MA 02720 United States of America

Open Today: -

Quick Facts About Beauty Nails

Beauty Nails place, based on the comments provided, has both strengths and weaknesses. Let's examine them in detail:

Strengths: 1. Skillful Nail Technicians: Kathy, one of the nail technicians, is highly praised for her excellent job on a customer's nails. She surpassed the customer's expectations and was able to create better designs than what was initially provided. This indicates that there are competent and talented nail technicians at the salon.

2. Friendly and Personalized Service: Amy, another nail technician at Beauty Nails place, is commended for her friendly demeanor and exceptional treatment towards the customer and their children. This showcases a welcoming and customer-oriented atmosphere, which can be a strength for the salon.

3. Relieves Pain: One customer mentioned that the salon helped alleviate their sciatica pain. It suggests that the staff at Beauty Nails place are attentive and provide gentle care to their customers, going beyond just nail services. This can be a unique selling point for the salon, as it offers added benefits to its clientele.

4. Cleanliness: One positive comment is about the cleanliness of the salon. It is described as a clean and fun place, which gives a positive image to potential customers. Maintaining a clean environment is crucial in a nail salon, as it promotes hygiene and helps prevent infections.

Weaknesses: 1. Poor Removal Process: One customer expressed dissatisfaction with the removal process of a dip manicure. Instead of using the proper technique involving tin foil and acetone, the nail technician resorted to lancing off the dip with an acrylic nail, causing damage to the customer's nail beds. This not only showcases incompetence but also highlights a potential lack of knowledge and training within the staff at the salon.

2. Limited Color Selection: Another negative comment is regarding the lack of a basic red dip color. Instead, the customer was prompted to go for a gel color. This limitation in color options can be a drawback for customers who have a specific preference or request. Having a wide range of color choices is important to cater to diverse customer needs.

3. Inconsistent Service: Several comments indicate that the quality of service at Beauty Nails place varies. While some customers have had positive experiences, others have encountered rushed and rough treatments. Inconsistency in service raises concerns about the overall professionalism and standards at the salon, potentially leading to customer dissatisfaction.

4. Poor Customer Assistance: One customer complained about the lack of assistance and communication from the staff. They had to pick a color themselves without guidance, which left them confused and unable to choose the appropriate nail polish for the desired nail art. This lack of customer assistance and communication negatively impacts the overall customer experience.

5. Hygiene Issues: A customer mentioned that the salon reused a stone file from a previous customer, potentially exposing them to unhygienic practices. Cleanliness is vital in nail salons to prevent the spread of infections. Reusing tools on different customers is a significant lapse in maintaining proper hygiene standards and can lead to negative health consequences.

6. Pricing concerns: One customer noted that the salon is slightly pricey. Though pricing alone may not deter customers, it becomes a concern when coupled with subpar service or inconsistencies in quality. Customers expect value for their money, and if the services do not meet their expectations, they may consider alternative options.

7. Negative Health Consequences: A customer contracted a toe infection after receiving a pedicure at the salon. The infection lasted for three months, indicating a potential lapse in hygiene practices and instrument sterilization. This event raises significant concerns about the overall cleanliness and sanitation standards maintained at Beauty Nails place.

In conclusion, while Beauty Nails place has some strengths such as skillful technicians, friendly service, and cleanliness, it also has various weaknesses ranging from poor removal techniques and limited color options to inconsistent service, poor customer assistance, hygiene issues, and concerns about pricing and health consequences. Addressing these weaknesses is crucial to improving the overall customer experience and reputation of the salon.

Best TL Reviews

Do not go here! I’m not a person who typically leaves reviews but I went there for a dip manicure. I already had dip on my nails, and during the removal process, the woman did not use tin foil or acetone to soak them. Instead, she took an acrylic nail and lanced them off, ruining my whole nail beds. They also did not have a basic red dip color, which is what I wanted, and she tried getting me to do gel instead since they had it in that. Save your money and go to Angel Nails by Shaws.

I had Kathy. She did an amazing job on my nails today. Definitely recommend her for designs & nail needs. She did them better then the picture I provided

Great fun clean place.. I'll definately go back asap. Took care of my painful sciatica ..gently

A LITTLE PRICEY BUT THEY DID AN AMAZING JOB

Chair did not work , she rushed and was way too rough. The place needs upgrading been comming to this business for over 10 years off and on ... they are good, sometimes! I made an appointment for 1030 Danny gave me that time I wasnt seen until 1050!! The outside is dirty wont be returning after this visit. They are not very clean used the same stone on me as the other woman who was sitting next to me.

I only get my nails done by Amy. She is the sweetest lady ever to me and my kids. And I like my nails ????

Lol.. I didn’t even get my nails done the service was horrible .. I walked in.. they didn’t assist me .. it was my first time coming to them and he just said go pick a color and went to the back I was so confused … mind u.. I had a photo I wanted to show them so they could do it for me .. that’s why I feel like the should have assisted me and talked to me before just telling me to pick out nail polish .. Didnt speak about price or anything so I looked around cause I was confused and couldn’t pic out a nail polish cause I didn’t know what kind to pic out for the nail art I wanted .. the lady looked at me and I told her here’s what I want .. she raised her voice and said .. WAIT AND SIT DOWN FOR FIVE MINUTES.. like they didn’t just tell me to pick out a color … not even five minutes into there I left… learn how to assist ur customers and learn how to better ur service .. horrible place

Been coming here years recently had got a toe infection from a pedicure. She pulled my skin so bad I bled 10 mins.abd ended up with a 3 month infection due to utensils !!!