Quick Facts About Coco Nails
Coco Nails, also known as JH Nails, has received a mix of positive and negative comments from customers. To thoroughly evaluate the strengths and weaknesses of the nail salon, we will analyze each comment and identify key points.
Starting with the positive comments, one customer praises Coco Nails as the best salon in Longmont. They specifically mention the excellent service provided by Kay, who displayed kindness and attention to detail. The customer also commends the salon for its cleanliness, which they claim is the best they have seen. This implies that Coco Nails emphasizes hygiene, creating a positive and comfortable environment for customers.
Another customer, along with their mother, expresses satisfaction with Coco Nails. They highlight the great pedicure experience which included various luxurious treatments such as hot stones, massage, hot towels, and an after pedicure massage. The customer appreciates the friendly demeanor of the employees, namely Sarah and Annie, and underscores the salon's cleanliness and spaciousness. These positive experiences could indicate that Coco Nails excels in providing a relaxing and indulgent atmosphere for customers.
On the other hand, there are some negative comments that require addressing. One customer shares a distressing experience where they were charged $81 for a pedicure that caused them pain. They also criticize the salon for not addressing their discomfort and claim the employees, including the owner, were aware of their distress. This raises concerns about the salon's attention to customer satisfaction and quality of service. The customer implies that Coco Nails may prioritize profits over customer care.
Another dissatisfied customer complains about the high prices and poor service they received at Coco Nails. They were charged $65 for an 18-minute pedicure, which they deemed expensive. The customer also mentions a negative encounter with a nail technician who displayed an attitude and rudeness towards them. This suggests a lack of professionalism and could indicate a poor customer service experience at Coco Nails.
Although this customer received a negative experience, it is crucial to note that other comments counterbalance these criticisms. Multiple customers mention that Coco Nails provides great attention to detail and delivers a stellar job on their nails. They highlight the expertise and skill of the employees, endorsing the salon as their favorite place to get their nails done.
Taking into account these comments, Coco Nails has several strengths. The salon is highly regarded for its cleanliness, spaciousness, and attention to detail. Many customers appreciate the skill, friendliness, and overall quality of service provided by the employees. The luxurious and relaxing treatments, such as hot stones and massage, are well-received by customers as well.
However, there are also clear weaknesses. Some customers have expressed dissatisfaction with the salon's pricing, feeling that they were overcharged for the services provided. Additionally, negative encounters with rude or unprofessional employees have been reported, raising concerns about customer service standards.
In conclusion, Coco Nails has both strengths and weaknesses. Despite criticisms about pricing and some employees' behavior, the nail salon has received overall positive feedback for its cleanliness, attention to detail, and skillful service. As with any business, there is room for improvement, particularly in addressing customer concerns and ensuring consistent, high-quality service.
Best TL Reviews
Hands down the BEST nail salon in Longmont. I've tried several since moving to Longmont and I definitely know I'll be back here! Kay did amazing - her kindness, attention to detail, and just , everything was 110%. This salon was by fair the cleanest nail salon I've ever been in, and the whole experience wowed me. Thank you Kay and JH Nail for caring about your guests and making my day better!
My mom and I have been looking for a nail place in Longmont for over a year, and we have now found it! We both had a great pedicure, which included hot stones, massage, hot towels, and an after pedicure massage. Sarah and Annie were very nice and did great a great job! JH nails is clean and spacious. Thank you!
I got charged 81 for an employee to cut my toes I left my service crying and all they did was take off my previous nail color from before. I had told her she was hurting me but she bushed it off. She continued with the service at this point I was just crying in silence till another employee noticed me crying helped me I feel bad for complaining but this service was horrible. I was okay for paying for her removing the color but 81 for dollars while my friends got charged only 60 without tip. After I had left my friends said that these employees knew I was crying because she was cutting me. They all knew including the owner. Horrible place do not recommend ever.
I received an amazing pedicure! They took their time and had great attention to details. I would recommend this salon over many others in Longmont for sure!!
I don't even know where to begin. Absolutely the worst pedicure I have ever had. $65 for a 18 minute job. After I told the lady I did not want her spa pedicure up charge she started to have an attitude and very rude towards me. I did have shellac on my feet prior to starting And that seem to bother her. She told me it would be additional $10 which I had no problem paying. After she had taken the shellac off I even asked her if there was a problem. Her response no problem but continued to be very rude.
At that time I should've just walked out. I'm not quite sure how a manicure could cost $58 either. Would stay away from this place. Obviously they don't appreciate our business and overcharge for a quick job
100% recommendations! They go above and beyond, I had not had a mani, pedi since I had my son, now I need to be a regular ???????? thank you guys so much!
Amazing service, quick and relaxing. Don't understand how many people could leave bad reviews. My nails are short because I bite them, they are very understanding of it!
My absolute favorite place to get my nails done. They do a stellar job every time, and all of the employees are very nice and good at what they do. I highly recommend JH Nails in Longmont!
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Coco Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Checks
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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