Quick Facts About Hair Cuts Express
Hair Cuts Express has both strengths and weaknesses based on the comments provided. Below is a detailed analysis of these strengths and weaknesses:
Strengths:
1. Affordable pricing: Multiple customers mentioned that the prices at Hair Cuts Express are reasonable and affordable. This is a significant strength as affordable services can attract more customers, especially those looking for budget-friendly haircuts.
2. Skillful stylists: Several customers praised the skills of the hairstylists at Hair Cuts Express. Comments mentioned that they did an amazing job, were patient, and provided excellent service. This suggests that the staff is well-trained and can deliver high-quality haircuts to customers.
3. Child-friendly environment: Customers with young children mentioned that the staff at Hair Cuts Express were great with kids. They were patient and provided a good haircut experience for children, which is appealing to families and can result in customer loyalty over time.
4. Size of the establishment: One comment mentioned that Hair Cuts Express can accommodate large families and ensure they are well taken care of. This is a strength as it shows that the salon can handle multiple clients at once, making it convenient for families or large groups who want to get their hair done together.
5. Flexibility in hours: Another strength mentioned by a customer is that Hair Cuts Express is open seven days a week. This provides flexibility to customers who have busy schedules or work on weekdays, as they can easily find a time to get their haircut.
Weaknesses:
1. Impersonal and cold atmosphere: One customer described the salon as impersonal and cold from the start. The comment indicates that the customer did not feel welcome or comfortable during their visit. This is a significant weakness as it can deter potential customers who prioritize a friendly and welcoming environment.
2. Insensitive treatment: The comment mentioned that a hairstylist made fun of the customer by pointing out that their shirt was inside out. This behavior is unprofessional and can greatly affect the customer's experience. It is important for a salon to create a respectful and inclusive environment for all customers.
3. Lack of accommodations for individuals with disabilities: A customer highlighted their personal struggles with mobility and mentioned dissatisfaction with the treatment they received at the salon. The salon did not make any specific accommodations for this customer, which showcases a lack of inclusivity and empathy towards individuals with disabilities. This weakness can lead to negative word-of-mouth and potential loss of customers.
4. Inconsistency in service quality: While the majority of comments mentioned positive experiences with the stylists, there was no mention of consistency in quality. This lack of consistency could be a weakness as it might result in some customers receiving excellent service while others may not have the same experience.
In conclusion, Hair Cuts Express has various strengths, such as affordable pricing, skillful stylists, a child-friendly environment, the ability to accommodate large groups, and flexible hours. However, it also has weaknesses, including an impersonal and cold atmosphere, insensitive treatment towards customers, a lack of accommodations for individuals with disabilities, and potential inconsistencies in service quality. These weaknesses should be addressed to improve the overall customer experience and attract a wider customer base.
Best TL Reviews
Very cold and impersonal from the start. Made me wish I had cut my own hair after it was over. I tried to look past the forcible placement of my head for her to cut my hair by her finger jabbing into my head, but the broadcast of my shirt inside out to all the staff and patrons of this establishment was a bit too much. I actually thought she was talking to someone across the room. I'm 61 and farsighted, disabled by a low back surgery and neck problems. I do well to just get dressed on my own. I guess it's more important to try and make fun of me. I still tipped her with the hope she might have some guilt of how she treated me. Will I go back? Would you?
The girl who did my hair, did an absolute amazing job. I absolutely love my braids. I will be coming back for sure. And the price was so awesome. Thank you
They did really well, giving me exactly what I was wanting after walking in and giving a brief verbal description of my idea. She clarified as she went to make sure of any specifics that I hadn't already stated. It was fast and super affordable. I would definitely go back here. I have anxiety when it comes to hair salons because of some bad experiences in the past, but I felt very comfortable here.
I have been taking my boys to get a haircut here since they were 3 and 4 yrs old!! Brittany always does their hair and has never disappointed!!! She is the best!!! If you are going to get a haircut make sure brittany takes care of you!!!
Stephanie has magic in those hands! She does such a great job I go to no one else....ever! The hour drive is definitely worth it
The lady was great with my 1 year old son. She was patient and did a good job.
Brittany does great on my kids hair!
We bring our large family of 6 here and are well taken care of it. The shop has it's busy hours but is also open 7 days a week. Pricing and hours make it a steal!
Hair Cuts Express Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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