In The Cut Barber Shop

+1 704-393-7482

8142 Mt Holly-Huntersville Rd A, Charlotte, NC 28216 United States of America

Open Today: -

Quick Facts About In The Cut Barber Shop

In The Cut Barber Shop has both strengths and weaknesses based on the comments provided. To begin with, one of the strengths mentioned is the upbeat and welcoming attitude of the barbers. This is highlighted by a customer who states that the team at In The Cut is always upbeat, welcoming, and does a great job. This positive attitude contributes to creating a comfortable and enjoyable atmosphere for customers.

Additionally, the comments mention that the shop is comfortable and clean, another strength of the establishment. A clean and comfortable environment is important for customers, as it enhances their overall experience and makes them feel more at ease during their visit.

Another strength mentioned is the level of skill and expertise of some of the barbers. One customer specifically mentions that Mr. Doug is a great barber with excellent skills. This indicates that there are barbers at In The Cut who have the ability to provide high-quality haircuts.

However, there are also several weaknesses highlighted in the comments. One common issue is the lack of communication and customer service. Customers mention feeling ignored and having difficulty getting pricing information. This can create a negative experience and leave customers feeling unwelcome and discriminated against.

Another weakness mentioned is the inconsistency in the quality of haircuts. Multiple customers express disappointment with their haircuts, mentioning uneven lines, missed spots, and rushed service. This inconsistency can be a major drawback for customers who are looking for a reliable and high-quality barbershop experience.

Furthermore, there are also instances where customers mention issues with appointments and professionalism. One customer mentions being told to come back at a specific time but then being ignored and having someone else taken instead. Another customer expresses frustration with the shop closing early despite making an effort to arrive before closing time. These instances indicate a lack of professionalism and reliability on the part of the barbershop.

Additionally, some customers mention that the prices at In The Cut are high. While a good fade may be worth the price for some customers, others may find the costs to be too expensive for their liking. This can be a drawback for customers who are seeking more affordable options.

In summary, In The Cut Barber Shop has strengths in terms of an upbeat and welcoming atmosphere, a clean and comfortable environment, and the skill of some of the barbers. However, the weaknesses include poor communication and customer service, inconsistency in the quality of haircuts, issues with appointments and professionalism, and high prices. These weaknesses can significantly impact the overall customer experience and may lead to dissatisfaction and the loss of loyal customers.

Best TL Reviews

Walked in for pricing on beard trim. Walked in and was completely ignored when 2 barbers weren’t busy. I spoke up and couldn’t get a price from anyone.

One of the free barbers said to the other free barber, “you want this one”… the barber who was sitting in his own chair shook his head and didn’t even say anything. Then barber says Ok I got you….STILL NO PRICE. So I walked out…

I felt unwelcome and discriminated against.

I took my nephew for a cut after I had already washed trimmed and picked it out. They wanted to charge $30. He was in the chair for 30 minutes. He is 6. I had no idea it cost that much for a child... Nope.

Having a good barber as a guy is crucial. Mike and the crew at In The Cut are always upbeat , welcoming and do a great job. I’ve gotten all my haircuts here over the last year and couldn’t be more pleased .

Top notch team

Each of the Barbers were welcoming and professional, as the shop was comfortable looking and clean. I had a small afro about 4" on top and 2-3" around the sides and back. The issue is, I provided a picture of the style cut I wanted to Travis who mentioned he had "26 years" of experience, He said " I got you". I don't have the appropriate words to express the botched up cut, I literally have scalped patches throughout my head and one side is cut so close, it looks as though he used the wrong clipper guard, then covered it up with some kind of black spray. When I arrived home and really took a closed look in the mirror I was HORRIFIED. I AM SO UNHAPPY and DISAPPOINTED.

There was a wait and was told to come back at 2PM, the barber was clueless and took someone else. Be a man of your word, Latt.

I’ve been coming here since they opened. We brought my grandfather to them up until he passed away, it was always very welcoming, good conversation, and quality cuts. The last 3 years I’ve been coming, the quality of the experience has dropped, drastically. I’d say of the last 7 haircuts I got, none of them have been up to par. Uneven lines, missed spots, cuts..name it. I still went and gave business and conversation throughout all this. The haircuts are rushed now days, and it seems impossible to get a quality cut where I’m not fixing it when I get home and see it in a better mirror and lighting. Today kinda just sealed it for me. I walked up an hour before close, door locked, one child getting a hair cut, a stylist in the back about to leave. I explained how I work 7am-8pm in SC and how it’s hard to get off work early enough to make it here, but I managed to today, only to be told they were done for the night. I don’t know, I just expected more from a place I’ve given business to for 7+ years. This isn’t directed at all the barbers there, there’s a good few.

I went to this barbershop for 4.5 years while attending college in Charlotte. Very nice atmosphere - you’ll get a good laugh on any given day. The owner of the shop was my barber and I received compliments every single week on how crisp of a fade I had. The prices here are high, but you’ll pay for what you like.. and a good fade isn’t easy to come by. Easy to setup appointments, too. Great barbershop!

Great courteous service barbershop. Mr. Doug is a great barber. He got skills in cutting hair. Highly recommended.