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Miya's Nails & Spa

+1 515-267-8181
9753 University Ave, Clive, IA 50325 United States of America
Open Today: Closed

Quick Facts About Miya's Nails & Spa

Miya's Nails & Spa has received mostly positive comments, indicating some of its strengths. One strength is the friendly and personable staff. Commenters mention that the staff is always friendly, asks if they want a drink, and provides good customer service. They also mention that Miya, the owner, is familiar with regular customers and their preferences, which shows that the staff takes the time to build relationships with their clientele.
Another strength mentioned is the quality of the nail services. Customers have praised the staff for doing a good job at their craft and delivering desired results. They mention that their nails turned out exactly how they wanted and that they were pleased with the outcome. This indicates that Miya's Nails & Spa has skilled technicians who can fulfill customer expectations.
The salon's ability to provide a range of services is also mentioned as a strength. Commenters mention getting pedicures, manicures, and other nail services at Miya's Nails & Spa. The fact that they offer a variety of services allows customers to get all their nail care needs fulfilled in one place.
Additionally, some commenters appreciate the effort put into creating a comfortable and relaxing atmosphere. One commenter mentions enjoying a nice hot stone massage at the end of their service, which suggests that Miya's Nails & Spa goes beyond just the basic nail treatments. This attention to detail in providing extra relaxation services can be seen as a strength.
However, there are also some weaknesses mentioned in the comments that need to be addressed. One common complaint is the issue of wait times and appointments not being honored on time. Some customers mention waiting for a significant amount of time, which can be frustrating and inconvenient. This shows a lack of efficiency in managing appointments and a need to improve time management.
Another weakness mentioned is the cleanliness of the salon. While most commenters do not have any issues with cleanliness, one commenter does mention that the salon could be cleaner. This raises concerns about the overall hygiene and cleanliness standards maintained by Miya's Nails & Spa, which could potentially affect the customer experience and reputation of the salon.
One reviewer specifically mentioned an unprofessional experience with the male staff member who put on basketball despite customers asking him not to. This indicates a lack of professionalism and attentiveness to customer requests. A negative interaction with a staff member can impact the overall perception of the salon and should be addressed to ensure a positive experience for all customers.
In conclusion, Miya's Nails & Spa has several strengths, including a friendly and personable staff, skilled technicians, a range of services, and attention to relaxation. However, there are weaknesses that need to be addressed, such as wait times, appointment management, cleanliness standards, and professionalism. By improving in these areas, Miya's Nails & Spa can further enhance its customer experience and reputation.


Best TL Reviews

My two girls and I have been coming here for over 5 years and we love it. The staff is always friendly to us, asks if we want a drink and does a good job at their craft. I am a man and gotta admit, getting a pedicure is great. They always ask how I want the water and then do a great job trimming my nails and making my feet feel great. Then a nice hot stone massage at the end. My girls get manicures and their nails done as well, and they have always left happy. Overall Miya and staff come highly recommended by us. - Casey
I’ve been going to this nail place for 3 owner changes and it’s always been fantastic. Miya even knows my voice so she already knows it me when I call to make appointments. Always amazing product from any person and all the nail ladies are friendly!
They made me wait an hour and a half, for a poorly done manicure that didn't even go close to the edge of my nails, they were bumpy and not at all professional. Let alone the only man there made sure to put on basketball even though a few customers asked him not to put it on. He workes or owns the shop. Highly unprofessional and wouldn't recommend at all.
I’ve been going to Miya’s for a few years now and I send all of my girls to her as well. She’s very personable and I cannot recommend her enough. I love you Miya! ❤️ Yana
i get my nails here for the first time and got what i wanted... but they had me wait for about 20 minutes to work on new clients and finish their nails up.. and when going to me, quickly did the job and it looks a little messy... then proceeded to charge me 53$.. i like their work, but didn’t like the service for the first time
My rating would be higher, but I had a scheduled appointment & they made me wait for nearly 30 minutes. They did a great job on my nails. My visit was on a Friday and they were quite busy. The salon could be a lot cleaner than it is.
Miya always makes sure to perfect her work and I’m honestly pleased every time I get mine done!! I drive two hours every time I need my nails done just so I can come to Miya’s. I’ve been going here for 5 years!!
I’ve been here quite a few times and every single time my nails have turned out exactly how I wanted, they are very nice here and always understand what you want when you communicate. I’m not sure everyone’s names but there is one smaller skinnier lady who did my nails and they were fast yet good quality it which is what i appreciate. Everyone here has always done a good job but this lady especially.

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Miya's Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Payments
  • Debit cards
  • NFC mobile payments

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location