Quick Facts About Niki Nails
Strengths:
1. Excellent customer service: Many customers praised the politeness and friendliness of the staff, particularly mentioning the technician Peter and Cindy. This indicates that the employees of Niki Nails are dedicated to providing a positive experience for their customers and creating a welcoming atmosphere.
2. Skillful nail technicians: The comments indicate that some of the nail technicians at Niki Nails have great attention to detail and are able to recreate nail designs perfectly. This suggests that the salon employs skilled professionals who are capable of delivering high-quality nail services.
3. Care for nail health: One customer highlighted the fact that a particular technician, Cindy, showed concern for the customer's nail health, providing information and taking steps to prevent staining and damage. This indicates that some of the staff at Niki Nails prioritize not only aesthetic results but also the overall health of the nails.
4. Variety of services: Customers mentioned getting a range of services such as manicures, pedicures, eyebrow waxing, and nail designs. This suggests that Niki Nails offers a comprehensive menu of services, catering to various beauty needs in one place.
5. Friendly and helpful staff: Commenters made positive remarks about the friendliness and helpfulness of the staff, indicating that the employees at Niki Nails create a warm and supportive environment for their clients.
Weaknesses:
1. Inconsistent cleanliness: One customer mentioned that the salon was somewhat clean, while another customer complained about dirty tools being used for their pedicure. This inconsistency in cleanliness suggests that the salon may not consistently prioritize cleanliness and hygiene, which can be a concern for customers.
2. Lack of attention to detail: A customer expressed dissatisfaction with the results of their French polish, stating that it was crooked and looked silly. Additionally, another customer mentioned that their nails weren't filed properly and cuticles weren't completely trimmed. These comments indicate that some technicians at Niki Nails may not consistently pay attention to detail, resulting in subpar outcomes for some customers.
3. Pricing issues: One customer mentioned being charged a higher price at a previous salon and appreciated the transparent and reasonable pricing at Niki Nails. However, another customer complained about the representative running their card without discussing charges or agreeing on the final price. This suggests that Niki Nails may have some inconsistencies in communicating and confirming prices with their customers.
4. Negative experience with eyebrow waxing: A customer expressed disappointment with the eyebrow waxing service, stating that their eyebrows ended up looking bad. This suggests that the salon may not have consistent quality and expertise in providing eyebrow waxing services.
In conclusion, Niki Nails has several strengths, including excellent customer service, skillful nail technicians, care for nail health, a variety of services, and a friendly and helpful staff. However, there are also weaknesses such as inconsistent cleanliness, a lack of attention to detail in certain cases, pricing issues, and negative experiences with eyebrow waxing. These weaknesses should be addressed by the management to ensure a more consistent and satisfactory experience for all customers.
Best TL Reviews
I was going to another place and was super unhappy with the service and they couldn't get my designs right and would up the price last minute and would always cut me. So I decided to try this place the person who did my nails was Peter. He was very polite and very nice. I only had to show him a picture of what I wanted once and he did it perfectly. And I didn't get cut once. I am extremely satisfied with how my nails turned out. I have found my new favorite spot!!
I went to this salon a while back and had good service so I went back a couple days ago. The salon was somewhat clean. The technician used dirty tools for my pedicure and I had to ask for clean tools. She continued to want to use the obviously USED mail file. She also used a half an orange to “clean” my feet and legs. Weird. I asked for French polish in my toes. They polish is crooked and looks silly.
Then for my manicure. I recently removed my acrylics and just wanted a manicure. Truly needed cuticle trim. As you can see my nails weren’t filed properly, cuticles not completely trimmed.
I just needed to get out of there. $78 later I escaped.
I will NEVER go back! Definitely not what it used to be.
Went for the 1st time today, it was a Sunday so it was busy but the workers were doing their best to get to everyone. Cindy did my nails she was very sweet and understanding of what I wanted she was patient too. I love the way my nails turned out its hard to find someone who does them well. I saw some of the other clients nails too and they looked great.
Stopped by today to get a quick eyebrow wax and made the worst $12 mistake of my life. I only gave this nail shop a 1 star considering the service was quick, too quick. Why do the women in the shop have perfect sculpted eyebrows but mine end up looking like this. Enough said. Went to another shop quickly and you see the major difference. DO NOT WASTE YOUR MONEY AND TIME FOR EYEBROW WAXING here.
I love this place I have been a couple times and everytime I end up with a great set. Super friendly staff
Cindy was so wonderful n she was sweet and considerate of my nail health! I had gotten black powder acrylics with subtle red glitter in it (so freaking cool looking btw) last time, and she soaked them off carefully and replaced them with a dip. She showed and explained to me that using the black acrylic powder without a base coat stains my nailbeds black ???? so she gently removed everything she could (like 95% of the black which was incredible considering how bad it was) then she applied some vitamin E (and other vitamins I don't remember rn) along with a base coat of clear acrylic dip so prevent damage and staining in the future.
It is so so incredibly rare to see a nail technician this kind and patient and personable who also cares about the overall HEALTH of your nails ???? her little brother works there too and I swore he was older ???? she looks SO much younger than she is. I think I found my new nail lady ???? I've been looking in Menifee Murrieta Temecula Wildomar and Lake Elsinore and I think I finally found my place ???? Thank you Cindy!
The black stuff on my fingers will wash off in no time AND she did didn't make me bleed ???? I ALWAYS bleed especially when they cut my cuticles. She was SO thorough and she would've removed the black on my fingers/skin if I didn't have to go pick up my grocery order right afterward.
The staff was not very friendly!!! Never discussed charges before starting the services!! Ran my card prior to discussing the charges and agreeing on the final price. The representative ran my card for $370 and then signed my receipt without permission which is a felony.
I love Selena and she does my pedicure she's the best! And my beautiful ombre nail design was originally done by Vince and I got my feel today by Crystal those are the only two nail techs that I really!
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Niki Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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