Quick Facts About Florida Nails
Florida Nails has received both positive and negative feedback from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the salon, we will examine the comments and identify key themes.
One of the main strengths of Florida Nails seems to be the friendliness and professionalism of the staff. Multiple comments mention Lily, who greets customers with a smile and does an excellent job. Lily is praised for her attention to detail and the quality of her work. This indicates that the salon has skilled technicians who are capable of providing a satisfying nail service.
Another strength highlighted by a customer is the excellent ombre set they received. This showcases the salon's ability to create trendy and fashionable designs. The positive comment suggests that the salon is capable of delivering high-quality nail services.
However, there are several concerning weaknesses that emerge from the comments as well. One common complaint is the exorbitant prices charged by the salon. Multiple customers mention feeling overcharged for their services and express dissatisfaction with the prices. This indicates that the salon may have inflated prices compared to its competitors, which could be a significant drawback for potential customers.
In addition to the high prices, the quality of the services provided at Florida Nails is also called into question. Several comments detail negative experiences where customers were dissatisfied with the final results of their nail services. Customers mention issues such as poorly done nails, broken nails, and nails that lifted within a week. These complaints indicate a lack of attention to detail and a potentially subpar quality of service.
Furthermore, there are comments regarding poor customer service and a lack of professionalism at Florida Nails. One customer recounts an incident where a technician cut their nail too low, broke it, and then proceeded to cut it even lower without offering any compensation or apology. This lack of empathy and disregard for the customer's well-being reflects poorly on the salon. Another comment mentions that the staff spent most of the time talking amongst themselves, indicating a lack of focus on customer satisfaction.
A common theme that emerges from the negative comments is a lack of accountability. Customers express frustration at the salon's failure to rectify mistakes or provide any form of compensation. This lack of customer-centricity could be a significant weakness for Florida Nails, as it leads to dissatisfied customers who are unlikely to return and may discourage others from visiting.
To summarize, Florida Nails has both strengths and weaknesses. The positive comments highlight the friendly and professional staff, as well as their ability to create fashionable nail designs. However, the negative comments focus on high prices, poor quality of service, and a lack of accountability and professionalism. Improving these areas would be crucial for the salon to attract and retain satisfied customers.
Best TL Reviews
I went to Florida Nails and was charged $160.00 just for a set of tips french and toes. The prices were ridiculous and the job was horrible. Look at these pictures. This was not worth $160.00.
Went there for a simple pedicure person named Ben cut my big toe nail way too low and then broke it right in the middle and then was going to let me walk out that way. So I alerted a female in the store and she told him to cut it even lower and file it which was extremely painful and still charged me the full price. I called when I got home to explain to the manager what had happened and they didn't even offer a refund or anything other than, OH... I'm sorry. I'll never go back and I wouldn't recommend this place ever.
Lily greets all the customers with a smile and is very professional. All the staff do a wonderful job with a special shout out to buy and her mother who are so particular and meticulous about
There work. Highly recommend Fl.nails.
They did healthy nails took almost 2 hours spent most of the time talking amongst themselves. Put wrong topcoat on, told me two different prices from chair to checkout counter. The Topcoat that they decided to use is all pitted. Their prices are ridiculous! Had no consideration for customers' time. I will not be returning.
Save your money don’t go here even if it’s for convenience!!!!?. I got a full set with gel polish and lily kept adding fees. She up charged me for my gel polish, French tip, pink color before my French tip and my shape. My nails were not even consider long and I left paying $85 for nails that lifted in less than a week. The looked horrible.
First time visit here everyone was so friendly the set and the design by lily is so good , would pay another visit time here again ☺️
Best ombre set I've ever had, thank you Lily!!!
Love Florida Nails. I found my new nail place. They are very welcoming, attentive, and always do a great job. Thank you ladies so much.
Place Pictures
Florida Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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Location
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