ExoticTrenz Salon

+1 314-524-4888

600 S Florissant Rd, Ferguson, MO 63135 United States of America

Open Today: Closed

Quick Facts About ExoticTrenz Salon

ExoticTrenz Salon has several strengths and weaknesses based on the comments provided. It is important to note that these comments reflect subjective experiences and may not be representative of every customer's experience.

Strengths:

1. Skilled Stylists: Many commenters praise the skill and expertise of the hair stylists at ExoticTrenz Salon. They mention that the stylists know how to handle natural black hair and provide long-lasting results. This suggests that the salon specializes in catering to diverse hair types, which can be a significant strength.

2. Accommodating and Friendly: Several customers mention that the salon staff is welcoming, friendly, and professional. This indicates that the salon provides excellent customer service and creates a comfortable and welcoming atmosphere for clients.

3. Convenient Scheduling: One commenter appreciates that they are always able to get an appointment with their preferred stylist, indicating that the salon is attentive to scheduling and can accommodate client needs.

4. Clean and Laid Back Atmosphere: Another strength mentioned by customers is the cleanliness and laid-back atmosphere of the salon. This indicates that the salon provides a relaxing environment for clients to enjoy while getting their hair done.

Weaknesses:

1. Owner's Attitude: One customer complains about the owner's attitude, mentioning that they had a negative experience due to her allegedly nasty attitude. This suggests that the owner may need to work on improving her customer service skills and attitude towards customers.

2. Parking Issues: Another weakness mentioned by a customer is the issue of parking. They state that the owner prioritizes parking over the safety of visually impaired customers. This indicates that the salon may need to consider improving their parking arrangements and being more accommodating to customers with disabilities.

3. Misspelling in the Salon's Name: One commenter expresses annoyance at the salon's misspelling in its name. This suggests a lack of attention to detail, which may reflect poorly on the salon's overall professionalism and image.

Overall, ExoticTrenz Salon seems to have several strengths, including skilled stylists, accommodating customer service, convenient scheduling, and a clean and laid-back atmosphere. However, there are also some weaknesses that the salon should address, such as the owner's attitude towards customers, parking issues, and misspelling in the salon's name. By addressing these weaknesses, the salon has the potential to enhance its reputation and improve customer satisfaction.

Best TL Reviews

My fiance has been going to this shop for a while now and loves the barber that cuts his hair. On the flip side I've had a couple of run ins with the owner and parking. When i take him i drop him off in the front and i park over to the side out of tbe way because he knows thats where I'll be, he's blind, that's the path he's familiar with,. If you are a business owner you should be accommodating to all your customers but this lady has a very nasty attitude and evidently parking is more important than the safety of her customers. She needs a serious attitude adjustment and a lessom on being understanding to the visually impaired .

Jessica is a hair stylist that knows how to handle NATURAL black hair. Flat iron that lasts and lasts. Folks be thinking I have creamy crack. Although, she does that too for other folks. She always gets me in. Very sweet and professional.

My first experience has been great the people are very nice they make their clients feel very welcome and comfortable.

There is no D in TRENDS. Drives me nuts that I have to drive by this everyday and see this horrible misspelling. If your going to use a Z in place of the S that should be there.. at least spell the rest of it correctly.. smh..

This is the salon that I attend every two weeks to get my hair done by niece every two weeks by cousin Kim Jackson

It's a fantastic place to get pampered, the owner of exotics trend is very personable and fun.

Great service and atmosphere, Barbers and stylists the best in the biz, Highly recommended!!

Friendly and very professional barbers and hair stylists..very clean and laid back atmosphere... they never disappoint