Royalty Cutz Barbershop

+1 520-840-2899

112 E Florence Blvd Suite 1, Casa Grande, AZ 85122 United States of America

Open Today: -

Quick Facts About Royalty Cutz Barbershop

Strengths:

1. Skillful barbers: Many customers praised the barbers at Royalty Cutz for their talent and ability to deliver great haircuts. They mentioned that they were satisfied with the results and always left the barbershop happy.

2. Clean and well-maintained: Multiple customers mentioned that the barbershop was very clean and had a neat and organized atmosphere. This indicates that Royalty Cutz maintains high standards of cleanliness, which contributes to a positive customer experience.

3. Attention to detail: One customer highlighted the barbers' attention to detail, specifically mentioning the smooth fade and clean line-up. This suggests that the barbers at Royalty Cutz pay close attention to the small details, ensuring that each haircut is well-executed.

4. Dedicated and passionate barbers: The customer who expressed their delight at listening to the clippers cutting their hair suggests that the barbers at Royalty Cutz are dedicated and passionate about their work. This enthusiasm can create a positive and enjoyable atmosphere for customers.

5. Good customer service: A first-time customer appreciated the information provided by a staff member named Cesar, who informed them about walk-ins and ended up giving them an excellent haircut. This indicates that Royalty Cutz provides good customer service and makes an effort to accommodate customers' needs.

Weaknesses:

1. Limited payment options: One customer mentioned that Royalty Cutz only accepted cash payments and suggested that they should accept card payments. This could inconvenience customers who prefer to pay by card or those who may not carry enough cash.

2. Lack of communication regarding payment methods: The customer who mentioned the limited payment options suggested that it should be explicitly mentioned on the website that in-house payments are cash only. This indicates a lack of clarity and communication on Royalty Cutz's part, which could lead to customer dissatisfaction or inconvenience.

3. Inconsistent service: One customer had a negative experience at Royalty Cutz, as they were not acknowledged while waiting for over an hour and ended up leaving without receiving service. This suggests an inconsistency in the level of service provided, as other customers arrived after them and received service.

4. Excessive wait times: Another customer complained about waiting for two hours for a haircut, while others who arrived later were served before them. Excessive waiting times can frustrate customers and lead to dissatisfaction with the overall experience.

5. Failure to fulfill specific haircut requests: One customer expressed disappointment with not receiving the desired haircut, despite showing a picture and requesting a specific style. This shows a lack of communication between the customer and the barber, as well as a failure to meet the customer's expectations.

In conclusion, Royalty Cutz Barbershop has strengths in terms of skilled barbers, cleanliness, attention to detail, dedication, and good customer service. However, the weaknesses include limited payment options, lack of communication regarding payments, inconsistent service, long wait times, and failure to fulfill specific haircut requests. Addressing these weaknesses could improve the overall customer experience at Royalty Cutz Barbershop.

Best TL Reviews

Albert cuts my husband hair every two weeks and does a fabulous job. Never leave unhappy always satisfied. I recommend Albert for all haircuts.

Very clean cut, got myself a skin fade, loved it. Only thing to improve is probably accept card payments too or explicitly mention at the time of reservation on the website that in-house payments are cash only. Other than that, super talented barbers and hair stylists.

Listening to beebois clippers cutting my hair blows my heart away. It makes me feel better than I’ve ever felt.

Your love has created a path for me. Sometimes, I wonder how I would have made it this far without you and your love.

You have made me feel so much fulfillment and happiness that my poor heart has never consumed. I am grateful for your unconditional love that never runs dry.

Called to ask for info, first timer. Spoke to a gentleman by the name of Cesar. Told me he accepted walk-in on Friday so I came through. The reason I’m taking the time to write this is because I literally got the best cut since moving to AZ. The attention to detail and smooth even fade and line up highly impressed me being I have thick azz hair. I highly recommend you ask for Cesar if you don’t already have a Barber here.

Royalty cutz has the best barbers in cg! Isabel does good every time she never disappoints! Make sure y’all schedule w them.

I called to inquire about the wait time prior to showing up I was told one other person in front not to much of a wait. After sitting in the waiting area for over an hour I finally left, worst service ever i was not acknowledged while in the waiting area. Three other individuals showed up they received service and I was still in the lobby with my two boys. I would not recommend this location to anyone as they seem to not care about a long term potential customer. I gave them one star because it's impossible to rate them ZERO. If you value your time dont go here. ????????????

Completely a waste. Waited two hours for a cut. Had people come before me and leave before me too. Too long cutting time, and rude customer service. Would not recommend.

I'm not gonna hate I got a great fade and it was a good trim. However, I did not get what i asked for. I asked for a tapered side part pomp, a classic cut. Even showed the barber a pic. Barber said he could do it. But he gave me a fade. Also please ask if I want to get lined up in the front. I'm not a fan of the right angle rectangle looking hair followed up by some sprayed on Just for Men. I know there is market for it but when I ask for a classic cut I expect a classic cut. The place gives some tight fades but I was not satisfied ...you get one shot to make an impression and make the customer happy. Didn't happen for me at Royalty Cutz today.