Quick Facts About Super Nails
Super Nails place, based on the comments provided, seems to have several strengths and weaknesses. By analyzing the feedback, we can identify the positive aspects and areas for improvement of the salon.
Strengths:
1. Skillful and talented staff: A majority of the comments mention specific nail technicians who did an excellent job, such as John and Ruby. Their work is praised consistently, indicating that Super Nails has employed skilled professionals who can deliver high-quality nail services.
2. Customer satisfaction: Many customers express their satisfaction with the services provided by Super Nails. They mention that their expectations were met, or even exceeded, by the friendly and competent staff. This suggests that the salon focuses on providing excellent customer service, ensuring that clients are happy with their experience.
3. Affordable prices: Some individuals highlight the reasonable prices at Super Nails, which is a positive aspect for many customers. The affordability factor encourages people to frequent the salon, even driving from other areas. This demonstrates that Super Nails offers competitive pricing and value for money.
4. Variety of services: The positive comments mention diverse services like nails, pedicures, and eyebrow treatments. Customers appreciate the availability of various services and the quality of professionals specializing in these areas. This indicates that Super Nails offers a comprehensive range of services to cater to different customer preferences.
5. Friendly and funny staff: The comments also mention that the staff at Super Nails are sweet, funny, and friendly. This creates a positive and comfortable atmosphere for customers, making their visit enjoyable and pleasant.
Weaknesses:
1. Inconsistent service quality: Although the majority of comments praise the staff, there is one comment that reports a terrible job done by the nail technicians. The customer states that they had a poor experience twice, indicating inconsistency in service quality. This suggests that there might be room for improvement in maintaining consistent service standards across all staff members.
2. Retirement and lack of enthusiasm: One comment raises concerns about the employees, suggesting that they seem tired of their job and no longer put in the effort. This feedback implies that some staff members might lack enthusiasm and motivation, which could impact the overall quality of service. It might be necessary for Super Nails to address employee morale and job satisfaction to ensure consistent service excellence.
3. Limited availability: Some comments mention that certain technicians are not available on specific days. Although it might not be a significant concern for many customers, limited availability can pose an inconvenience to those who only have specific days free for appointments. Expanding staff availability might enhance customer satisfaction.
In conclusion, Super Nails place has several strengths, such as skillful and talented staff, high customer satisfaction, affordable prices, a variety of services, and a friendly atmosphere. However, there are some weaknesses, including inconsistent service quality, potential lack of enthusiasm from some employees, and limited availability. By addressing these weaknesses, Super Nails could further improve the overall customer experience and maintain its strengths in the market.
Best TL Reviews
My Daughter and I come from Ontario just to get our nails done, we'll worth the drive, John does a great job. Price is also good.
It was my 2nd time going and ruby did a great job both times.
Came in today expecting a nice set of nail , and Ruby is the girl you want. She was friendly and did my full set really beautiful 10/10 recommend I will be coming back very soon to she her. Ruby if you are seeing this thanks girl ????????????
Went to Super Nails and spa today and Ruby did an amazing job on my daughters nails exactly what she wanted and John did a great job with my pedicure, the service here is amazing.
Ruby did such an amazing job with my nails, such a good friendly lady definitely recommend this place and would come back again
Honestly used to come here a lot as a kid but now it seems like they all have to retire honestly took my daughter there and they did a really terrible job not once but twice the first time I told him and they try to fix it but it just made me frustrated and we ended up leaving and then I gave him the benefit of the doubt the second time and nope don't do it it's a waste of money good people but they seem tired of their job and like they don't want to do it no more so they just make the nails how they want
Tina is the best pedi lady ????❤️ Definitely recommend her! She off on Wednesdays lol so plan accordingly hehehe.. The eyebrow lady Lin is also great. She does my daughter's eyebrows perfectly. She is off Sun n Mon. All the ladies there do great jobs. They're so sweet n funny.
I liked how John did my nails ????
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Super Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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