Quick Facts About Sasa Nails
Sasa Nails has received mostly positive comments, highlighting its strengths as a nail salon. These include the staff's expertise and enthusiasm, the variety of options available, the salon's cleanliness, and the quality of the services provided. Customers have praised specific staff members, such as Miko, for their ability to create healthy and stylish nails. The salon has also been commended for providing a pleasant environment for babies, as well as a relaxing and quieter experience for regular customers. Overall, Sasa Nails seems to excel in terms of customer service and satisfaction.
However, there are also a few comments describing negative experiences at Sasa Nails, pointing out weaknesses or areas where improvement could be made. One comment expresses frustration over being charged for services not received and the confusion caused by the pricing. Another negative review highlights a lack of communication and poor service during a visit where the customer needed nail polish removal and a manicure. The quality of the manicure is described as subpar, with chipping and flaking of the polish noticed within 24 hours. The customer also mentions that the salon seemed more focused on high-paying customers than on providing good service to everyone.
Another negative comment relates to the customer being unsatisfied with the results of both their nails and feet. The painting is described as terrible and reminiscent of a child's work, while the pedicure is criticized for being uneven, poorly painted, and not worth the price paid. The customer expresses a desire for a refund but does not feel comfortable sharing pictures of the poor results.
Overall, Sasa Nails seems to have strengths in terms of expertise, enthusiasm, and a diverse range of options. The salon also appears to have a clean and pleasant environment. However, the weaknesses mentioned in the negative comments are important to consider as they address issues such as unclear pricing, poor communication, and subpar services. Sasa Nails should focus on addressing these weaknesses to ensure a consistently positive customer experience for all clients.
Best TL Reviews
This is by far the best nail salon I have found so far in Connecticut. I won’t get my nails touched by anybody else. The staff knows what they are doing 100%, they’re clean, and most of all actually excited about their work and are so happy to help your vision come to life - and do it perfectly too!! ???????? So many options to pick from as well if you don’t have your own idea. Already took a peek at their Halloween stuff and it does not disappoint!
My friend and I brought 3 babies into this salon. We do this quite a bit but this was by far the best experience we have ever had. The staff was so sweet to our babies, even helped when they were upset and we were stuck! We could not believe how attentive they were. My friend also said that she had the best massage for her pedicure!
I seriously can’t recommend this place enough. I’ve been going for a little over 2 years and at first it was just for a pedicure but then I started getting a gel manicure and with the help of Miko my nails have gotten so healthy, won’t break, and I love that she is always up to the challenge for any design/inspo ideas I may have! I am always getting a compliment on my nails and I constantly shout out Miko and SaSa Nails. The establishment is clean and I love that every time they work on my nails they use a bagged set of tools. The other techs I’ve interacted are super sweet. I’ve recommended SaSa Nails to other friends and family and they love their work but as for me I will continue going there to make sure my nails stay healthy and looking great! Thank you Miko and SaSa Nails.
They talked me into getting a spa pedicure which came with a free gel manicure. They ended up charging me for the pedicure and uv gel. The guy added it up and had 3 different prices. They totally screwed me. I will not go back
I have been going here for years and lately there are different people working here and it’s much more relaxing and quieter and such a pleasure no more commotion and running back and forth I’m much happier!
I never leave bad reviews on Google but I had such a terrible experience here.
I came to Sasa to get my nails done. I needed the powder dip on my nails removed and wanted a simple manicure. My regular salon (that I’ve been going to for years) was booked for the day and I couldn’t wait.
I called Sasa ahead of time and they told me they would see me as soon as I got there.
I got there 15 minutes later. They made me wait over an additional 20 minutes to be seen (which is fine, except then TELL me before I get there.) I finally get seen and the woman put the remover on my nails then left and never said a word to me.
It was over 30 minutes later of just sitting there, so I started taking off the polish myself. One of the girls handed me a paper towel because she saw me struggling - yet no one actually came over to help or explain.
It was also HOT (had to have been 78 degrees in there) and I had to say something so they would ventilate the place a bit.
Finally I said, “I can’t wait anymore” and someone came to finish my nails about 3 minutes later.
My manicure is probably the worst I’ve ever had, less than 24 hours later it’s totally chipped and flaking. You can also tell the polish was old and she did a bad job of taking off the dip because my nails are textured, not smooth at all and you can see the old color still.
To add insult to injury, they told me AFTER that it was $10 to remove the dip. When I said I was not told, they just banded together and insisted they did.
It was $22, over an hour and half of a terrible experience.
There were a lot of teenage girls there getting $70-80 dollar sets, so maybe they just didn’t care about the pregnant lady who wanted simple polish. But needless to say, I’ll never go back there and I will make sure my friends know.
I wish I could have my money back. My nails were long and looked nice. She filed too much and the painting was terrible. It looks like a five years old painted my nails. The feet was even worse, but I don’t feel comfortable posting pictures of it. Uneven, poorly painted, wrong design for 68 dollars. NOT WORTH IT!
Omg loved my first time here definitely will be coming back! My technician was amazing she explained everything and got everything perfect. What a fantastic experience!
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Sasa Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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