Quick Facts About Lenny's Barbershop
Lenny's Barbershop has several strengths, as mentioned in the comments. Firstly, the barbers, including Jose, Lenny, and Ortega, are highly skilled and talented. Customers rave about the quality of their haircuts, with one comment stating that it was the best fade they've ever received. This indicates that the barbers at Lenny's Barbershop are experienced and can deliver exceptional results.
Moreover, the personability of the owner, Lenny, is highlighted as a strength. Customers appreciate his genuine desire for every individual that walks into the shop to leave happy. This personalized approach contributes to a positive and welcoming atmosphere. The friendly environment is further emphasized, with comments noting the professionalism and cleanliness of the barbershop.
Another strength of Lenny's Barbershop is the ability to accommodate different customer needs. For example, Ortega is praised for his patience with kids and his ability to clean up imperfections, indicating that the barbers are attentive to individual preferences and requests. This versatility is a valuable asset for any barbershop, as it ensures that customers feel heard and satisfied with their haircuts.
Additionally, the comment stating that Lenny's Barbershop is "Dominican Republic at its best scaled down to the size of a barber shop" suggests that the barbershop captures a certain cultural vibe or authenticity, which customers appreciate. This unique offering can make Lenny's Barbershop stand out from other establishments and attract a specific target demographic.
In terms of weaknesses, one comment mentions a late start to an appointment, causing a customer to wait. Punctuality is important in managing customer expectations, and delays can lead to dissatisfaction. It is essential for Lenny's Barbershop to address this concern to ensure that appointments begin as scheduled and customers are not kept waiting.
Additionally, the comment about the strong smell of dinner and loud music inside the barbershop suggests a lack of professionalism. It is important for a barbershop to maintain a clean and focused environment to provide a comfortable experience for customers. Customers should be able to relax and enjoy their haircuts without distractions or unpleasant odors. Addressing these concerns can enhance the overall customer experience at Lenny's Barbershop.
Another weakness highlighted is the discrepancy between the listed price on the sign inside the shop and the actual amount charged. This creates a sense of suspicion and confusion for customers. Maintaining transparency and consistency in pricing is crucial for building trust and loyalty. Lenny's Barbershop should ensure that the price displayed is accurate and reflects any adjustments due to factors like COVID-19.
In conclusion, Lenny's Barbershop has various strengths, including skilled barbers, a personable owner, a friendly environment, and the ability to cater to different customer needs. However, there are also areas for improvement, such as punctuality, maintaining a professional atmosphere, and ensuring transparent pricing. By addressing these weaknesses, Lenny's Barbershop can continue to provide a high-quality experience for its customers and further enhance its reputation.
Best TL Reviews
I have had my hair cut by Jose and Lenny, but it is rare that I am in a barbershop where I feel like I would trust Any barber in a specific shop, but that is how I felt here. Both gentlemen gave me arguably the best fade I’ve ever received and I’ve had many. But hay really won me over was how personable the owner himself was. This an old-school crowd that’s very big on respect, but Lenny genuinely wants every single person that walks in, to leave happy. One-off’s happen everywhere but I do highly recommend this barbershop, the talent in here is unreal.
I needed to get a haircut by work and went online and looked at nearby barber shops. I always look for the name of the barber so that I can make sure to request them. And I used Jose in this shop and he did an awesome job. Will definitely use him again. He understood what I wanted and did it to the letter. Great atmosphere and everyone is friendly.
Ortega is the best very patient with kids and cleans up your imperfections nice
Waited a few minutes after my appointment time this morning for Jose, but it was well worth the wait. Highly recommend these artists for your hair needs when in NYC/NJ. ????
Excelente servicio, diferente a la otras barberías, donde solo los barberos se la pasan hablando por teléfono o hablando fuerte.
Muy profesionales
Ortega muy buen barbero
Best barbershop hands down! Friendly environment, great atmosphere and professionals to their craft. After a relaxing haircut, I look great and I feel great.
Dominican Republic at its best scaled down to size of a barber shop ????
These guys never lose a chance to have a loud and emotional conversation with each other. It will be noisy inside, but daaamn it pays off with actual service you are getting!
Jaira is amazing, always goes above and beyond! I am a trucker and every haircut feels like an evolution path from a caveman state to a modern human being thanks to him! ????
Thank you and please keep it up! ????
Just not a very good experience. Was told 6 pm was a good time to come and was kept waiting until 6:30. The entire place smelled like their dinner and they were all eating and singing along to very loud music -- just didn't feel professional. Then I was asked to pay more than their listed price on their sign inside the shop because of COVID - which is suspicious and even if true then change the price on your sign.
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Lenny's Barbershop Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 11:00 AM - 08:00 PM |
|---|---|
| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 11:00 AM - 08:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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Location
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