Quick Facts About J F Hair Co
J F Hair Co has received several positive comments from satisfied customers. Many customers are pleased with the stylists, particularly Kimberly and Cindy, and the excellent job they have done on their hair. They appreciate that the stylists listen to their preferences and deliver the exact results they envision. Customers also mention that their hair feels silky, shiny, and gorgeous after their appointments.
Customers have also praised the salon for its friendly and welcoming atmosphere. They describe the staff as lovely, fun, and crazy good at what they do. The prices at J F Hair Co are also mentioned as being fantastic, which is a positive aspect for customers looking for quality services at reasonable rates.
Additionally, J F Hair Co has received compliments for their exceptional customer service. In one instance, a customer was accommodated for a last-minute haircut for their son, even though the salon was busy at the time. This shows that the salon values their customers and is willing to go the extra mile to satisfy them.
Another positive comment mentions the successful haircut of the customer's mother, which prompted them to book an appointment for themselves. The friendly atmosphere of the salon is emphasized as a strength in this comment.
While most comments have been positive, there is one negative review that should be taken into consideration. The customer claims that their daughter had a terrible experience at the salon. According to the review, the stylist was rude and made negative comments about the thickness of the daughter's hair and her desired hairstyle. Additionally, the stylist charged the daughter $100 for a haircut and color that did not meet her expectations. The customer also alleges that the stylist yelled at their daughter over the phone and refused to provide a refund or a fix for the hair. The customer felt disrespected and unhappy with the outcome of the experience.
It is important for J F Hair Co to address this negative review and ensure that such incidents do not occur again in the future. They should consider improving their customer service training for stylists and implementing a system for resolving customer complaints more effectively. By addressing and rectifying this negative experience, J F Hair Co can further strengthen their reputation and customer satisfaction.
Overall, J F Hair Co receives mostly positive reviews for their talented and attentive stylists, welcoming atmosphere, reasonable prices, and good customer service. However, the negative review highlights the need to address any issues related to customer dissatisfaction promptly and professionally.
Best TL Reviews
Love this place !! Kimberly my stylist, does an amazing job. My new hair colors are exactly what I wanted. Finding someone that can make your hair the exact colors you want is so rare. I'm so glad I found J F Hair Co and Kimberly.
Kimberly did my hair over the weekend and I am SO happy with it!! She listened to every little detail I had and it turned out the exact way I envisioned it! My hair is silky, shiny, and gorgeous!!
I made an appointment with J F based on the reviews here and I am SO happy that I did!!! My stylist was Cindy, and she listened carefully to everything I wanted and everything I did Not want, then discussed options with me. She is friendly, fun, and crazy good at what she does! The prices are fantastic, the people are lovely, and I am so excited to get my daughter an appointment next! Wonderful experience!! ????
No where else would cut my son's hair the day before picture day but this place did. They were amazing and even though the salon was slammed she still took us in no questions asked. They are awesome and I highly recommend them.
Love this place did such a great job cutting my mothers hair I made me an appt! Very friendly atmosphere!!
My daughter was charged $100 for a terrible haircut and color. The stylist seen what my daughter's hair looked like, what she wanted it to look like, and was assured that she would get what she asked for. After waiting more than 20mins past her appointment she was then treated extremely rudely. The stylist was huffing and puffing about the thickness of her hair and making side comments to other stylists because my daughter did not want layers in her hair. When the stylist was done she asked my daughter if she liked the color to which my daughter replied that it was not what she asked for. The stylist took my daughters debit card, never telling her the price, and charged her $100. She left in tears. After a couple of phone calls trying to come to a resolution with the stylist my daughter decided to go back up there to try to talk to another stylist about fixing her hair. While on the phone w the stylist my daughter was screamed at and blamed for the stylist's mess up. The stylist blamed my daughter for the uneven haircut and told my daughter that she "isn't a magician" and can't fix my daughter's hair the way she asked for it to be in the beginning. My daughter asked for at least a portion of her money back so she could find someone to fix her hair to which the stylist told my daughter she would not give any money back because my daughter cost her time and money. Upon arriving back at the shop my daughter was disrespected even more. She was told her haircut was even and that her hair looked good. Then she was told to leave the shop.
Cara is the best! She always makes it convenient for me and my girls to get our hair done at the same time and she does a fantastic job! So glad we found her a year ago.....never going anywhere else for any salon service! Prices are reasonable as well. Thanks Cara!
All of the stylists are excellent. I use Amanda H because she educates me on my cut and hair care. They're always improving their image in the shop. It doesn't take 3 months to get an appointment.
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Monday | Closed |
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Sunday | Closed |
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