Lily Nails

+1 910-424-0144

4230 Legion Rd # C, Hope Mills, NC 28348 United States of America

Open Today: -

Quick Facts About Lily Nails

Lily Nails place has several strengths based on the comments. One strength is the quality and attention to detail in their nail services. Multiple customers praised the technicians for their ability to recreate specific designs and colors, and for their professionalism and skill. The salon also seems to have a wide range of nail color options available, creating a variety of choices for customers.

Another strength mentioned by customers is the cleanliness and ambiance of the salon. Several customers commented on the bright and glitzy atmosphere, with chandeliers and a waterfall creating a luxurious feel. The cleanliness of the salon was also mentioned, with customers appreciating the well-maintained environment.

The customer service at Lily Nails place appears to be exceptional, according to several comments. Customers mentioned the friendly and helpful attitude of the nail technicians, and how the staff made them feel comfortable and valued. The positive customer service experience is a strong point for the salon.

One of the unique strengths mentioned is the ability of the nail technicians to handle specific issues. One customer mentioned that the salon was able to successfully remove ingrown toenails, which their previous salon failed to do. This ability to address specific concerns sets the salon apart and shows their expertise in nail care.

However, despite these strengths, there are also some weaknesses expressed in the comments. One customer mentioned that they had a painful experience with gel nails and felt ignored when they expressed their discomfort. Another customer complained about the sharp and jagged ends of their nails, indicating a lack of attention to detail in the service provided.

There are also comments mentioning issues with certain technicians. One customer mentioned that the male technicians were not gentle or skilled enough, resulting in a cut cuticle. Another customer expressed frustration with an older male technician who didn't seem to take direction well, leading to a less pleasant experience. These comments suggest a lack of consistency in the skill and behavior of the technicians.

In conclusion, Lily Nails place has several strengths that make it a popular choice for customers. The salon appears to provide high-quality nail services with attention to detail and a wide range of color options. The cleanliness and ambiance of the salon, as well as the exceptional customer service, are also strengths. However, there are some weaknesses pointed out by customers, including issues with certain technicians and inconsistent experiences. These weaknesses suggest areas where the salon could improve to provide a consistently excellent experience for all customers.

Best TL Reviews

l usually come here if I need my nails done for an event or if I want to spoil myself. On this day I needed to get them done for prom. I went earlier and was the second person in there. I showed the nail tech what I wanted and he helped me get the exact set I wanted. It took about 1 hour and 30 minutes to do them. This set was 90 but I tipped 10. I will go back again! I keep getting compliments on them and I’m in love ❤️!

We tried this salon for the first time. Enjoyed our experience! Best customer service! Great job on the manicure & Pedicure! We will return!!! Definitely!!! Thank you Tony & Ann!!!

I have been here twice now, and both times I absolutely love the sets, both Jason and T have looked at the designs I showed and done them perfectly with the colors I chose. The service is so good, everyone here that I’ve worked with is so professional and really nice. I have been to other salons around Fayetteville & none of them compare.

I was in town visiting my sister and she made us an appointment at Lily Nails . It’s bright, clean, and glitzy walking in. There are chandeliers, a waterfall, and more nail color options than I’ve ever seen at another salon. Their pedicure chairs were very comfortable and had adjustments to prop your leg/foot up higher while they worked on your heels so that you didn’t have to hold them up yourself. I also had 2 ingrown toenails that were giving me trouble and my salon back home just couldn’t not figure it out. The man who did my pedicure removed them both quickly and painlessly like it was nothing. I am so grateful! Julia did my gel manicure and was both efficient and super detailed.

I’m moving up here at the end of the year and I can now cross “find a new nail salon” off of my moving to do list! Will definitely be back.

GO SOMEWHERE ELSEEE I got gel full set and the whole experience was painful, the gel burned my nails so bad and I told him and he ignored me. one day later and my nails are so jagged and sharp at the ends getting stuck on my clothes. i paid $60 for this, go to a nail place who cares ????

I had an amazing experience. A young man did my nails and I loved how his nail design. It was his idea and Iam glad I let him be creative. (I wanted black nails with a discreet design).

Very professional!

More guys than women working in there who ARENT gentle enough or skilled enough. My cuticle was cut(pic 1), handled aggressively while being serviced and they got my color wrong. That will be my last time there.

Update: 5 days later and my nails have already begun to grow out. I most likely will need a fill in less than a week. It was an older guy who did my nails who has to stand up while servicing you and still doesn’t get it right. He gets frustrated very quickly and doesn’t seem to take direction well without seeming bothered. My cuticle has healed from the cut but it did hurt for 2 days after my visit. It’s maybe 1-2 ppl in there who offer a pleasant experience but basically it’s just luck if you get one of them. Never had an issue with the female manicurists. This wasn’t my 1st bad experience there but this last time took the cake.

Tony and Jason are my absolute favorite. They are so good at following the designs I want. They are also very adorable. 11/10 recommend