Quick Facts About Ben's Phresh Kutz
Ben's Phresh Kutz place has several strengths based on the comments provided. One of the main strengths mentioned is the excellent customer service provided by Ben and the barbers. Customers appreciate Ben's friendliness and the overall atmosphere of the shop. This positive customer experience has built loyalty, with one commenter mentioning that they have been going to Ben's for almost 20 years.
Another strength highlighted is the quality of the haircuts. Multiple customers have praised the barbers' skills, specifically mentioning their ability to provide proper fades. One commenter even traveled over an hour to visit the barbershop because they couldn't find someone with the same level of expertise in their home state. The quick work without sacrificing quality is also mentioned as a strength.
The affordability of the haircuts is another strength mentioned. Customers appreciate the good prices offered at Ben's Phresh Kutz place, with one commenter specifically stating that the price was half of what they pay in their home state.
However, there are also weaknesses that emerged from the comments. One common complaint is the limited operating hours of the barbershop. One customer expressed their desire for earlier opening hours and later closing hours. This suggests that Ben's Phresh Kutz place could potentially attract more customers and enhance customer satisfaction by extending their operating hours.
Additionally, there is one negative comment expressing dissatisfaction with the haircut received. Although this is just one individual's experience, it highlights the need for consistent quality across all barbers at Ben's Phresh Kutz place. It may be beneficial for the establishment to provide additional training or quality control measures to ensure that all customers receive a satisfactory haircut.
In conclusion, Ben's Phresh Kutz place has several strengths that contribute to its positive reputation. The excellent customer service, skillful barbers, and affordable prices are mentioned as key strengths. However, there are also some weaknesses highlighted, such as limited operating hours and the need for consistent quality. Addressing these weaknesses could further improve the overall customer experience at Ben's Phresh Kutz place. With the majority of comments expressing satisfaction and loyalty, it is evident that the strengths outweigh the weaknesses in this barbershop.
Best TL Reviews
These guys are great, Ben u is so nice...some of the best customer service! I'd give 5* if they open earlier & close later though, this is my only gripe.
The best place to get a haircut! It's hard to find someone that can actually fade properly. I've been to Freeport, Rockford, Rochelle, Sterling, rock falls. So far they're the best!
This is the only shop around my boys will even let cut their hair. They refuse to let anyone but Ben's cut it. Love the atmosphere and the Barbers are all very good
Always a good haircut no matter who cuts my hair and I'm picky. Great service at a good price.
Y'all done messed my hair up for the last time. I won't be coming back
Great service! Ben has been our family barber for almost 20 years. ???? They're popular so long wait sometimes but to be expected.
This place has cut my hair so far very very good it's one person that I would like to say it as the best person that I can say cut hair and his name is Jose cabassa he is very good at what he does he has great customer service keep up the good work
They made a great first impression on my son and I. They were suggested through friends. Definitely be coming back. Good work, responded quick for appointment setup the same day, as well as friendly service, and good prices.
One of the best haircuts I’ve recieved in my lifetime????????I am staying in Illinois from out of state and drove over an hour to get to this barbershop, and I am very glad I did so! The Gentleman working on 5/14/22 at 1pm was absolutely amazing. He works fast with no sacrafice to quality of the cut or customer service! I would have expected him to be the owner with the way he handled his customers. To top it all off, it was ONLY 1/2 the price that I pay back home! Aboslute Amazing Experience!
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Ben's Phresh Kutz Info
Amenities
Accessibility
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:30 AM - 05:30 PM |
|---|---|
| Tuesday | 10:30 AM - 05:30 PM |
| Wednesday | 10:30 AM - 05:30 PM |
| Thursday | 10:30 AM - 05:30 PM |
| Friday | 10:30 AM - 05:30 PM |
| Saturday | 08:00 AM - 02:00 PM |
| Sunday | Closed |
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