Quick Facts About M & N Pretty Nails
Strengths:
1. Great service: Multiple customers mentioned that the staff at M & N Pretty Nails provides excellent service. They were polite, courteous, and friendly.
2. Good prices: The prices at M & N Pretty Nails were mentioned as being reasonable and affordable.
3. New massage chairs: Customers appreciated the newer massage chairs at the salon, which provided a comfortable and relaxing experience during their pedicures.
4. Appointment availability: Some customers mentioned that they were able to make appointments in advance and experienced minimal wait times.
5. Cleanliness and sterilized tools: Customers noticed that the salon was clean and that the tools used were sterilized, ensuring a hygienic environment.
Weaknesses:
1. Inconsistent quality: One customer mentioned that the quality of their manicure was inconsistent, with streaky and uneven nail polish. Another customer had issues with debris under the nail polish. This suggests that there may be inconsistencies in the skill level of the technicians.
2. Rushed service: One customer mentioned that they felt rushed during their visit, particularly towards the end of the day. This could lead to a less-than-optimal experience for customers who are served towards closing time.
3. Chipped nails: A customer mentioned that their manicure chipped shortly after leaving the salon, indicating that the durability of the nail products used may be lacking.
4. Lack of attention to detail: Another customer mentioned that their technician seemed distracted and did not pay close attention to the work being done on them. This can result in a less precise and satisfactory outcome for customers.
5. Communication issues: Some customers mentioned experiences where technicians questioned their choices or did not provide helpful suggestions. This can create a negative customer experience and make customers feel misunderstood or not valued.
In conclusion, while M & N Pretty Nails has strengths such as great service, good prices, newer massage chairs, and appointment availability, there are also weaknesses including inconsistent quality, rushed service, issues with durability of products, lack of attention to detail, and communication issues. These weaknesses may impact the overall customer experience and satisfaction with the salon.
Best TL Reviews
These ladies give great service. Good prices. They also have newer massage chairs. Always polite and courteous
I needed a new place for a special occasion as my tech was on vacation. Decided to book at M&N Pretty Nails. The ladies working there are funny and nice. I really wanted to like this place as they are located nearby and have a good number of technicians working so one would assume the wait time is minimal. I actually sat for a bit and when I was ushered to a table to be serviced waited another 1 plus hours with aluminum wrap on my nails. Now it's getting closer to closing, and of course, my fear was they would rush. Needless to say, things were going smoothly with the sns mani until the final coat was applied - just before closing time. My nail polish began to wrinkle - terribly. The technician was aware as I heard her say to another who requested to borrow the top coat that it was not working. The other tech stated hers wasn't either. Nonetheless, she told me to just sit there until it dried. I was in shock and did not want to make a scene or confrontation. I paid and before I could get out - they were all in a hurry to close up - litterally locking the business 2 minutes afer I exited. Sadly, I will not be returning.
I’ve been to this place twice based off all the good reviews, the first time (gray nails) I had a great pedicure, the girl asked me if I wanted the “machine” which I had no idea about so I asked and she explained it was a buffing machine which I declined and asked does that mean you don’t buff the feet at all? And she said yes they still do it with the normal buffer. The manicure was just ok, if you really look at my nails you’ll see they look super streaky and uneven, the same girl did both my feet and hands so I don’t get why it was so inconsistent, she seemed very distracted the entire time, she kept looking around at everything and everyone and not paying the closest attention to the work she was doing on me which was slightly annoying. I didn’t complain about the nails because it was my own nail polish and I thought maybe my polish doesn’t work great with their top coat or something so I left it at that. The second time was today (nude/salmon nails) and wow I don’t even have to explain how bad this is and how the lady thought this was ok? There’s debri under the nail polish which I pointed out to her on one nail and she “fixed it” but didn’t fix the rest of the nails that looked like that clearly, not to mention the polish doesn’t go all the way down to the nails and the cuticles and skin around the nails looks super unfinished. Since I did complain to her and since she didn’t fix everything I went to who I think is the owner or boss and asked her to fix it and she told another girl to do so, the girl did repaint all of them and did better than the last one but they still didn’t look great as she was annoyed and rushed the whole time. On to today’s pedicure, it was ok. The girl who did the pedicure was another one (there’s like 12 ladies here so bare with me) and she also asked about the machine which I declined and she did do the normal buffing but didn’t do much and my feet look like they did before I went in, the paint job was fine and so was the skin around the toes. I’m sure some of the ladies here do a good job and that’s why this place has good reviews but I can’t keep coming here trying every single one to find whoever does a good job so I just can’t come back and wouldn’t recommend this place to anyone. My husband was very happy with his pedicure the first time as he did went with the machine (which is an extra $10) so it sounds to me like unless you pay extra they don’t care to buff your feet properly, today he had someone else and he wasn’t as happy even though he again went with the machine. ????????♀️
Yesterday was my sons 1st birthday so I came to M&N nails to get a mani and pedi. It took me 3 hours to get out of there and these are my nails today. By the time I got my sons party my nails had chipped. I paid $45 dollars for a regular mani and pedi that didn’t even last. Won’t be visiting this place again.
I just did my nails on Wednesday. I have my nails wrapped in acrylic and typically visit another place in Clifton. I was unable to do my nails for close to a month however the color and acrylic was intact. I went to M&N to get a fill in, cut and gel. Since it was my first time I asked for black to keep it simple. Thursday my left thumb already chipped and today the right. The products must be cheap it to mess up that quickly. Plus the other thing I didn’t like was the person doing my nails questioning why I had my nails long if I am asking to cut them???? or why am I using acrylic if I’m just keeping them simple? Like hello that’s what I want! Give me suggestions on alternatives strategically.
No me gusto como me hicieron mis uñas y muy caro para nada no sierve como hacen las uñas horribles no recomiendo a nadie ????????????????desilusionada ufff 10/27/22
I’m so glad I changed nail salons. I enjoy coming here. Almost no wait time when I make an appointment in advance.Their prices are reasonable, great friendly service, very clean they use sterilized tools and hot stones for pedicures. It has parking. Definitely recommend & I will continue coming here.
I love it!!!!
Fui el sábado 18 de junio por primera vez y me encanto, me hice powder y pedicure y las dos seboras fueron genial.
El pedicure lo hacen profundo no como en los chinos para salir de ti, te lo limpian bien y te dan buenos masajes!!!
M & N Pretty Nails Info
Amenities
Health & safety
-
Appointment required
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended