Mamie African Hair Braiding

+1 973-375-5904

955 Clinton Ave # A, Irvington, NJ 07111 United States of America

Open Today: -

Quick Facts About Mamie African Hair Braiding

Mamie African Hair Braiding place has a number of strengths and weaknesses based on the comments provided.

Starting with the strengths, one customer mentioned that they have been going to this shop for years and have never had any complaints. This suggests that they have a loyal customer base and have consistently provided satisfactory service to this individual. Another customer expressed their satisfaction with the final result of their hair, stating that they loved it and received many compliments. This highlights the potential skill and expertise of the stylists at Mamie African Hair Braiding place. Having the ability to create hairstyles that customers love and are proud to wear can be a significant strength for a hair salon.

Moving on to the weaknesses, the most notable issue mentioned in the comments is the poor customer service provided by the salon. Customers reported having to wait for long periods of time, sometimes up to 2-3 hours, before even getting their hair started. This indicates a lack of organization and efficiency within the salon, which can be frustrating for customers who value their time. Additionally, a few customers mentioned that the stylists in the salon were not attentive to their requests and did not follow their instructions. This lack of attention to detail and disregard for customer preferences can lead to dissatisfaction and frustration. Furthermore, some customers mentioned that the stylists were talking on their phones during the appointment, which is unprofessional and can be perceived as disrespectful towards the customer.

Another weakness mentioned is the issue of braids being done too tightly, causing significant pain and discomfort for the customers. Tight braids can lead to hair damage, hair breakage, and even scalp issues such as bumps and bald spots. This suggests that the stylists at Mamie African Hair Braiding place may not be properly trained or experienced in ensuring the comfort and health of their clients' hair and scalp.

In terms of pricing, a few customers mentioned that the salon's prices were inconsistent and not clearly communicated. This can lead to confusion and frustration for customers who are unsure of how much they will be charged for a particular service. Clear and transparent pricing is important for building trust and maintaining customer satisfaction.

In summary, Mamie African Hair Braiding place has strengths in terms of loyalty from long-term customers and the potential for skilled and impressive hairstyling. However, the salon has notable weaknesses in terms of poor customer service, long wait times, lack of attention to detail, and issues with braids being done too tightly. These weaknesses can lead to dissatisfaction, discomfort, and potential hair and scalp damage for customers.

Best TL Reviews

Never again in my life !!! I wish I didn't even have to give it one star. I wasn't going to comment at all until one of my braids came out along with my hair! This place is the definition of a hair salon that doesn't take care of your hair, or care for their customers just the money. This was my first time going here and my last time going here, I made an appointment for 11am, they didn't start my hair until 12pm, I didn't leave the shop til 730pm. The lady that was doing my hair kept pulling my scalp, it hurt so bad I had to take 4 Tylenol that day. I went home and cried, I had to put my head under cold water and put ice in my head just to help the pain, the next day I started getting bumps in my head. I could feel my skin pulled, it hurt so bad when I touched my head and hair, that I just left it, I didn't want to move my head or any movement involving my head, I couldn't sleep for three days. And then finally, 5 days is when the pain become tolerable , I put my head down to put my hair in a ponytail just to tie it back and finally that braid that was holding on to my edges just come out along with my hair, and I have a bold spot in my head! Never again!!! I was trying to help my hair with braids and make it grow, instead these braids are literally pulling my hair out! I paid $140 and I took them out in 5 days because of pain and my hair breaking off! Don't not go here, go anywhere else, but here !! I was so mad I thought about suing, and getting a refund!! Never again!!!! Do not go here !! Terrible !!!

Been coming to this place for years never complain, always pay what they ask for service & today they disappointed me. Very unprofessional because I didn’t like the braids that was done .

I love my haïr thanks you so Much for the great Work.

THEY DO NOT FOLLOW INSTRUCTIONS!!! I showed 2 stylist the exact hair style I wanted (simple box braids in a ponytail), and the stylist totally disregarded my request and started doing what they wanted, while talking on their phones the majority of the time. Since they botched of the first hair style, I gave them another style to do; which was easier than the first style (medium cornrows); the stylist messed that up too, and to make matters worst, they ridiculed & stared at me the whole time in there language, which made me uncomfortable. I stopped the stylist midway through the “MESS” she was making, & walked out without paying them a dime! Following instructions and GOOD customer service goes a long way in any type of business; unfortunately, these people lack both! If you are looking for quality work & good customer service, THIS IS NOT THE PLACE TO GO!!!!!????

I would've gave a 5 star if the lady wouldn't have braided my hair tight like I requested multiple times. She did a great job but the braids are extremely too tight as to where I can't even turn my head, i am in pain. I repeatedly told her not too tight. They need to work on better customer service as well.

I’ve been going to this shop for a while because I usually walk out satisfied. However, the last time I went the girl braided my hair so tight I couldn’t go anywhere for 4 days. It physically made me sick. I decided to go back but just wouldn’t let her touch my head. The complaint I have about this ship is their lack of professionalism. They talk more than they braid and you wait 2-3 hours before they even touch your hair. Their prices are also never consistent so you have no clue how much you are paying for the same style you got previously. Unfortunately, I will definitely be looking for another shop to give my business to.

Their customer service is HORRIBLE. They will have you sitting there for hours if you aren’t a regular. I walked into the shop after callin on the phone and arranging a price for what I wanted. When I got there I was told to sit down and wait. My son and I waited for 2 hours so I changed my mind on what I wanted. When I finally sat in the chair and told her what I wanted she got an attitude which made me ask am I not allowed to do that? She then told me the other hairstyle was 160 I asked her to give me my original hairstyle and she told me it would be 160. I then told her that’s not what was said on the phone she told me I didn’t speak to her so I got angry and stormed out then a lady came out to talk to me but at this point I am fed up and would never go there again.. if you are new to the shop DO NOT GO because u will be pushed to the back of the line and u will see people come in after u and leave before you even start

She did a great job on my hair. I ended up getting sew-in extensions with tribal braids in the front. I was given so many compliments! And yes my hair was braided very tight.