Quick Facts About Lolah's Hair Salon
Strengths:
1. Great hospitality and friendly staff: Many customers appreciate the welcoming atmosphere and good customer service provided by the salon. This creates a positive experience for the customers and encourages them to return.
2. Skilled hairstylists: Several comments mention that the work done at Lolah's Hair Salon is better than other salons in San Bernardino. This indicates that the hairstylists at the salon are skilled and talented in their craft.
3. Fast service: Many customers appreciate the quick service provided by the salon. This is especially important for customers who are busy and need a quick haircut or styling.
4. Affordable prices: The salon is praised for offering great prices, meaning customers can receive quality hair services without breaking the bank.
5. Ability to cater to different hair styles: Paola, one of the hairstylists mentioned, is praised for her ability to perform various styles, from old school hair for men to platinum colors. This indicates that the salon has versatile and experienced hairstylists.
Weaknesses:
1. Lack of acknowledgment and rude behavior: One customer mentioned that they were not acknowledged upon entering the salon, and the staff was rude. This suggests a lack of professionalism and could lead potential customers to feel unwelcome or discouraged from returning.
2. Poor scheduling and long waiting times: Multiple comments suggest that the salon's scheduling and walk-in system is unorganized and unprofessional. Customers mention having to wait for a long time, even when there are available stylists. This inconsistency in scheduling can lead to frustration and dissatisfaction among customers.
3. Inconsistent quality: While many customers praise the work done at the salon, there are a few comments indicating that some customers did not receive the desired outcome. For example, one customer mentioned that their face frame haircut was uneven. Inconsistent quality can negatively impact the salon's reputation and discourage potential customers from trying their services.
4. Inflexible service for loyal customers: One customer mentioned that despite being a regular customer who visits with their children on specific days, they were turned away due to a lack of time. This indicates that the salon may not prioritize or accommodate loyal customers, which can lead to dissatisfaction and a loss of customer loyalty.
In conclusion, Lolah's Hair Salon has several strengths, including great hospitality, skilled hairstylists, fast service, affordable prices, and the ability to cater to different hair styles. However, there are also weaknesses such as lack of acknowledgment, rude behavior, poor scheduling, long waiting times, inconsistent quality, and inflexible service for loyal customers. Addressing these weaknesses and focusing on providing consistent, professional, and efficient service can greatly improve the salon's overall reputation and customer satisfaction.
Best TL Reviews
Worst Salon ever.!! I walked in didn’t even get acknowledged. Was told to sign my name so I did. I sat there for 2 hours when 1 of the only 2 hairstylist in there decided she wanted to go to lunch with a room full of people waiting so not only did I waste my time for 2 hours never got my hair cut either.!!! Waste of time and lady’s were rude..!! If I could give no stars i would.!!
Great hospitality, quick on getting people in great prices !! People please be patient if your a walk in they get booked alot please be mindfull that they take you guys in ! Been going for a cool minute now and I highly recommend!
Omg lolah is AMAZING she fixed my hair gave me body and she know how's to do platinum color she will treat u right and the experience/atmosphere is to die for. Love you lolah stay amazing and beautiful.
The work they do is better than I've had anywhere in san bernardino. But the scheduling/ walk in is so unorganized and unprofessional they say no appointments (unless ur someone special ) then u have to wait a crazy amount of time ..
Paola is always so friendly and very fast and professional cutting my hair. She is amazing with all styles and is one of the few people around who can do old skool hair for men. Pompador high and tight etc. Never had a bad hair cut from her. I've also had my hair cut by 2 others there and they were awesome as well. She even lines up the hairline with a straight razor very good haircut for the price
They were very fast, nice and the prices are great! However I asked for a face frame haircut and one side of my face is so make shorter than the other side ????
The lady with tattoos on her arms did an outstanding job on me.
I always go here with my 4 boys and always come in the same days . Well today i went at 1:10pm and they close at 3 I was told they couldn’t take my boys due to not enough time and there was 3-4 people attending customers. The owner is an amazing person and she always does my boys hair and it’s sad the new girls are picking who they can serve.
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Lolah's Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 09:30 AM - 03:00 PM |
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Location
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