Quick Facts About H&P Nail Spa
H&P Nail Spa place, based on the provided comments, has both strengths and weaknesses. Let's analyze them in detail.
Strengths:
1. Friendly and personable staff: One commenter mentioned that the lady doing her niece's nails was friendly and personable. This suggests that the staff is welcoming and creates a pleasant atmosphere for customers.
2. Accommodating schedule: Another commenter noted that the salon opens on Sundays, which is convenient for those who may not have time during the weekdays. This flexibility in scheduling is a strength that may attract more customers.
3. Nice change of color options: A customer mentioned that they enjoyed the variety of colors available, and even described it as a positive aspect of their experience. This implies that the salon offers a wide selection of nail polish colors, providing customers with choices and customization options.
4. Upgraded equipment and attractive interior: One commenter observed that the salon had recently moved to a bigger location and had an upgraded interior with nice aesthetics. This improvement in facilities and equipment can enhance the overall customer experience and create a positive impression of the salon.
Weaknesses:
1. Inconsistent nail quality: Several comments indicate a lack of consistency in the quality of nail services provided. Customers complained about nails being poorly shaped, lumpy, and uneven. These concerns suggest that the salon may struggle with maintaining the desired nail standards consistently.
2. Communication barriers: A customer mentioned difficulty understanding the nail technician, which resulted in the need for another staff member to step in and repeat the instructions. This language barrier can lead to miscommunication and potentially impact the overall customer experience.
3. Rushed service and lack of attention to detail: One customer felt rushed during their nail appointment, and as a result, their nails ended up being different shapes. This suggests that the technicians may prioritize speed over meticulousness, potentially compromising the overall quality of the service.
4. Subpar durability: Another commenter mentioned that the nails peeled off within a week, indicating poor nail durability. This weakness suggests that the salon may need to improve the longevity of their nail services to meet customer expectations and provide value for the money spent.
5. Painful and unsatisfactory removal process: A customer complained about their gel polish being painfully ripped off, leaving their nails scratchy and uneven. Additionally, the regular polish applied was lumpy and not properly dried. This suggests a lack of attention to detail during the removal and application process, resulting in an unsatisfactory outcome for the customer.
6. Lack of skill from certain staff members: One commenter specifically mentioned that the male technician at the salon did not provide the same level of quality as the others. This suggests inconsistency in skill level among the staff, which can negatively impact the reputation of the salon.
In conclusion, H&P Nail Spa place has strengths such as friendly staff, accommodating schedules, a nice selection of colors, and upgraded facilities. However, they also have weaknesses, including inconsistent nail quality, communication barriers, rushed service, poor durability, unsatisfactory removal process, and variations in skill level among staff members. Improvements in these areas could enhance the overall customer experience and reputation of the salon.
Best TL Reviews
My nails are terrible. I had called when they first opened this morning to see if they had time for a fill and that I could be there in 5-10 minutes. Yes the lady said. I got there, picked out my color and sat for what seemed like forever. Not only are my nails different lengths and shapes, but my thumb nail has already cracked… I left their salon a little over 3 hours ago. The guy who did my nails said maybe a few things to me at most the whole time I was there. And what he did say, I couldn’t understand and the nice lady worker inside had to repeat everything to me. I am so disappointed - what a complete waste of money!! Only positive to getting my fill today was the nice change of color on my nails. Would not recommend this place…
Took my niece to get her nails done. It was a very pleasant experience. The nice lady doing her nails was friendly and personable. Would definitely recommend and will be coming back.
I went with my friend and we got such great results. They’re always super sweet people. They do a great job love them. My nails were the Christmas peppermint nails. My friend wanted something specific and she did it exactly how she asked. 10 out of
10 love this place ✨✨✨✨????
My nails are HORRENDOUS. They are lumpy, poorly shaped and just all around awful. A simple fill took forever. For how long they took they should not be this bad. The ONLY reason I came here was because they were open early enough. Big mistake. The one and only perk is that they are shorter. I am so disappointed. What an absolute waste of $50. Go elsewhere.
Edit: after FOUR HOURS my thumb nail on my right hand started chipping. This place is trash.
Got my nails done 5 mins ago. I came in with gel nail polish they literally painfully ripped it off. The top of my nails are barely filed they are all scratchy and uneven. The colors I picked out was not what I was brought. I decided to get regular polish on due to painfully ripping of my gel polish I have been to other salons they don’t do this. My nail polish is all lumpy and they did not dry them at all! I even asked. 30 dollars! I could have done better myself.
I set up an appointment, and paid $55 for a full set (including the tip). And I felt like an inconvenience being there, my nails were really rushed, and I didn’t realize until I got home but my nails were different shapes. The reference photos I showed all have coffin shapes, and that’s what I was expecting. But my whole left hand was a lot more square. I only got a picture of my left hand. Also the Dremel nicked my skin and it really hurt and the person doing my nails was sort of just annoyed that I flinched? On top of that one of them fell off the next week. I will not be coming back ever, I had high expectations coming in and they weren’t met to any extent. (Also sorry I don’t have photos of both hands but they were clearly square and coffin, I think just this photo can show a little bit, my pinky was way more coffin and the brown nail is more of a rounded square.) reading other reviews because I saw a lot more good ones before and I had the guy.
They got 4 of us in. Good job. But unfortunately they didn't last long at all. Within a week my daughter said already peeled off. Not good duration factor...
Since the last time I went there which was over a year ago they moved into a bigger lot and the inside looks so nice and pretty. Very upgraded equipment.
Went to get a full set with gel polish. Overall the guy (older gentleman) did an okay job. Some of my nails are short than others, and some look too thin and flat. Then some fingers had a more wider nail then my other hand.
Only came this location but they open on Sundays which is the day I went but the man doesn't do the best like the others.
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H&P Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 07:00 PM |
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