Quick Facts About Off Tha Top Hair Studio
Off Tha Top Hair Studio seems to have several strengths based on the comments provided. One of the strengths is the skill of the barbers, particularly Gabriel, Derrick, and Beto, who have received positive feedback for their haircuts. Customers appreciate that they take the time to talk to their clients and ensure they are satisfied with the results. The fact that the barbers can successfully create designs and styles requested by customers, such as for a baseball game, also showcases their expertise.
Additionally, the positive feedback mentions the good vibes and atmosphere of the salon. Customers describe feeling relaxed and comfortable during their visits, almost like being with friends. This contributes to the overall experience and can make customers feel more at ease.
Another strength mentioned is good customer service. While some negative comments indicated poor customer service experiences, the majority of comments highlight positive interactions with the barbers. Customers appreciate the friendly and personable nature of the staff, as well as the fact that they cater to various types of haircuts and clients, including military personnel and children.
Furthermore, the salon seems to have a reputation for consistently good haircuts. One commenter specifically mentions that they have never seen a bad haircut come out of the salon, including their own. This suggests a level of consistency and quality in the haircuts provided.
However, there are also some weaknesses that can be inferred from the comments. One customer expressed disappointment with the customer service and stated that the business was closed despite the online advertisement stating it was open. Another customer mentioned that they were turned away because the barber was supposedly closing up shop, even though the stated hours of operation indicated that the salon should have been open. These comments indicate a potential lack of consistency in the hours of operation and a need for better communication between the staff and their clients.
Furthermore, there were mentions of high prices for haircuts, suggesting that some customers may find the services to be costly. This could potentially deter price-sensitive customers from returning.
In conclusion, Off Tha Top Hair Studio has several strengths, including skilled barbers, a relaxed atmosphere, positive customer service experiences, and a reputation for consistently good haircuts. However, the salon also has some weaknesses, such as potential inconsistencies in hours of operation and high prices. These areas could be improved upon to enhance the overall customer experience.
Best TL Reviews
Gabriel did a nice job on my son. He was talking to him to make sure he loved his cut. Gave him the design he wanted for his first baseball game. He is ready to show off. Thanks to Gabriel I really recommend him. The place also has good vibes and good music.
Not sure if it deserves even a (1)Star. Very poor customer service & advertising conflict. My friend called & the owner of the business is open & that he'll wait on our arrival. Online it clearly says it's open. When we arrived, the door was locked/lights off & business was closed. Very disappointing. Poor customer service treatment. Prices for hair is costly. I'll be weary by this
I went to take my nephew to get haircut only for there to be just one barber...okay no problem. I was asked if I had an appointment? I said no just a walk in, but I can wait until he was done. The barber (Gabriel) said "I have this entire family in front of you and after that I'm closing up shop"! So I left, and come to find out they're closed on Sundays!! Very unprofessional and misleading to your customers... basically you were giving either your friend or family members a haircut discount. Stick to your hours of operation and maybe you would've earned 5 stars instead of 1. I had a better experience the 1st time we came here. Also if you want quality customers to return next time your doors are opened on a Sunday don't refuse service because you just lost money for your shop and a tip.
Thanks to Derrick for my son's fresh haircut! ???????? He is very excited to show his friends at school tomorrow.
We appreciate you Off Tha Top Hair Studio & will see you again soon ????
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This is the best barbershop in the south bay. Always great service and I've never seen a bad haircut come out of there. Including my own.
Everytime I go there I feel like I can get away from life for a bit, the atmosphere is real chill and kick back. It feels like you're with your boys but about to get a cut done. They take care of our military, children and any sort of cut you can think of. Ask for Chris because he gets down and is at the same time personable. Too bad I had to move but if you're in the area go here and get taken care of.
Awesome place awesome barbers good quality and good customer service
I’ve been going here for about 3 months now and I have gotten the best haircut bud far done by Beto and I haven’t gotten cuts from anyone else but everyone in there leaves with a fresh cut every time.
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Off Tha Top Hair Studio Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
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Location
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